I am so happy with my prints! I have previously used other companies to capture wall art from my photos and was nervous about trying the Canvas Factory but, I am so glad I did. I love the options for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Photo Printing Service
- also in
- Art Supply Store
- Association or Organization
- Bedroom Furniture Store
- Furniture Store
- Interior Designer
- Living Room Furniture Store
- Wedding Service
Information provided by various external sources
Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.
Contact info
44 Market St, 2000, Sydney, Australia
- 1300849287
- support@thecanvasfactory.com.au
- www.thecanvasfactory.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still hasnt arrived!!!!
Communication is key
Communication is key. The results are always surprising in a good way. I’ve tried others but not any more. Keep up the quality work.
Was relatively easy to create
Was relatively easy to create. Deliver was good the canvass is very good quality. Very happy!
Excellent photo quality on quality…
Excellent photo quality on quality pillow case material.
Looks like our beloved dog is still with us
Excellent once again .Quality product…
Excellent once again .Quality product delivered very quickly.
majorly delayed.
delivery was majorly delayed. And I can visibley see the frame behind the canvas
So easy to chose my special…
So easy to chose my special canvas,great quality,delivery is very fast with tracking,l love my canvas
Communication was excellent
Communication was excellent. Was able to hold order until i fixed the image to avoid a blurry print. Delivery was very quick and canvas with the timber looks so good. Great quality.
The quality of my 150 CM x 62 CM was…
The quality of my 150 CM x 62 CM was very good.
The Support Staff at Canvas Factory are fabulous
The Support Staff at Canvas Factory were fabulous. My order was a little complicated and the staff were so patient and helpful and responded to my emails in a very timely fashion.
I'd highly recommend getting the image quality testing done on the photos you submit, I had 2 photos the company showed me were slightly blurry when enlarged, so I changed to better quality photos.
The finished products were great quality. One of my prints was damaged in transit, and the company created a new one and it was delivered within a week...fabulous service!
I highly recommend Canvas Factory
Happy customer
I had a great experience with my order and shipping. It was easy to upload the file and then order what I wanted. Will 100% be ordering more from this company.
Always a quick turnaround and delivery…
Always a quick turnaround and delivery of outstanding products
Easy ordering system
Easy ordering system, Product receive was excellent the packaging & delivery was great
Brilliant quality and service
My wall of grandsons couldn't look better
From the beginning the assistance was great and questions attended to quickly. The final product is wonderful and this is now my third print I have entrusted with them of my Grandsons.
You made a picture we love into wall…
You made a picture we love into wall art, it's perfect
Amazing customer care, contacting us to let us know the quality wasn't right and needed a higher quality image.
So quickly done
I was so excited to receive it
Thank you once again
A great way to preserve and enjoy memories.
Loading photos into the system is easy. Sizing is very adaptable and the previews given at actual size give an accurate indication of the quality/clarity of the finished product. The manual check facility is an excellent service and has saved us from prints that were too busy to ever print with sufficient clarity.
Our photos have been beautifully reproduced.
Movement through the system is tracked on the website and delivery times are quite quick.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

















