Test Meter Group Ltd Reviews 

6,210
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 697 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the prompt dispatch and next-day delivery of their orders. Many appreciate the competitive pricing and the quality of the products received, often noting that items arrived well-packaged and in perfect working condition. The ease of ordering online and the consistent communication regarding delivery updates also contribute to a highly positive experience for most consumers. However, some people mentioned issues with delayed deliveries, incorrect items being sent, or products arriving damaged. A few other people also felt that items were out of calibration or missing accessories upon arrival, leading to dissatisfaction. There were also instances where orders were not received, or delivery drivers had issues, though these were often attributed to the courier rather than the company itself.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Product

People report positive experiences with products, frequently highlighting their quality, functionality, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent and prompt service... See more

Price

Reviewers mention positive feedback about price, consistently finding competitive and good prices for... See more

Order

Users describe positive interactions with order, highlighting an efficient and easy online ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied

Rated 5 out of 5 stars

New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more

Company replied



Company details

  1. Safety and Work Wear Store
  2. Electrical Equipment Supplier
  3. Solar Energy Equipment Supplier
  4. Tool Store
  5. Tool Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(6,210)

676 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying a new MFT

I used test meter to buy a new MFT, lots of information and great choice on the website.
Used in the past and willuse again in the future.

31 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your continued support!

We're glad you found the website informative and that the range helped you choose the right MFT.

We look forward to assisting you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

First time ordering from TestMeter

First time ordering from TestMeter, product arrived safe and sound. Works as it should. Would order from them again the next time I’m looking for more equipment. Decent tracking as well, arrived in the time window specified. Plenty of options to update delivery if not at home at the time etc.

13 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Andy

Thanks for choosing us for your first order!

Great to hear everything arrived as expected and that you found the tracking and delivery options helpful.

We’d be happy to assist you again next time you need equipment.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Easy shopping experience

Easy shopping experience, fair price and delivered really quickly!
Can't fault that for service

13 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your kind feedback!

We're glad you found the process easy and the delivery quick.

We appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

I will be using them again

No problems it was delivered when it said it was gonna be delivered and a good price. I would recommend them and use them again.

30 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Oliver,

We appreciate the feedback! Reliability and fair pricing are what we strive for at Test-Meter. It’s great to know we exceeded your expectations, and we look forward to serving you again soon when it needs calibrating.

Thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Very Satisfied

Great website, made finding the correct item easy. Price was very good, and simple purchase journey. Email updates confirming order/dispatch and delivery.
Will definitely use again in the future.

8 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Matt,

Thank you for the detailed feedback! We’re so glad you found our website easy to navigate and the process for your FGA seamless. We believe keeping you informed every step of the way is key, and we look forward to seeing you again in the future!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Very speedy service

Very speedy service, could not be better. Competitive prices.

10 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Chris,

Thanks for the shout-out and 5 stars! We love hearing that we delivered a top-tier experience. We'll keep working hard to keep our prices sharp and our shipping fast!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

All good

All good, meters as specified, delivery was prompt. I've used test-meter before, and will use them again.

25 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Thank you for the review! We’re happy to hear we hit the mark with both the equipment and the delivery speed. We appreciate your continued trust in Test-Meter. Looking forward to dealing with you again soon!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

This clamp meter is a great tool

This clamp meter is a great tool. For PV is the best option. Thanks. Gabriel

10 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Thank you for sharing your experience, Gabriel. We pride ourselves on offering the best tools for the renewable energy sector, so we’re thrilled the clamp meter is meeting your needs for PV testing. Thanks for choosing Test-Meter!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Great comunication and quick delivery

14 April 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi,

We appreciate the 5-star rating! Providing clear communication and fast shipping are top priorities for us, so it’s great to know we hit the mark. Thanks for choosing Test-Meter

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

I use this company for all my testing…

I use this company for all my testing equipment, great selection very competitive in price and always a quick delivery.

13 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul,

We really appreciate your continued support! It means a lot to the team here at Test-meter to know that our efforts to keep prices competitive and shipping fast are making a difference for you. Thanks for choosing us for all your testing needs!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Quick delivery

Quick delivery

9 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Robert,

Thanks for your review!

So pleased everything arrived quickly and accurately for you.

Hope to assist you again soon.

Thanks
Gavin
Customer services

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Gary

Good morning.

Thanks for your feedback!

We're pleased to hear you found the service very quick and efficient.

We appreciate your support and hope to assist you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Speedy delivering and robust packaging

Speedy delivering and robust packaging. Great that I got a free hard case with my Fluke DMM.

7 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Nick

Thanks for your feedback!

We're glad to hear your order arrived quickly and was well protected. It's great that the free hard case with your Fluke DMM was a nice bonus too — we hope it comes in handy.

We appreciate your support and look forward to serving you again!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 1 out of 5 stars

Megger has error code on after 2 weeks

Megger has error code on after 2 weeks
Customer service not helpful just asked for it back and wasn’t helping about me not having one for work

30 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Kieran

Thanks for the feedback.

I am sorry to hear you feel disappointed with the service.

We raised a support ticket for this case on Friday, shortly after your call (Case ref 2206801) we also e-mailed you at 11:09am confirming that we had a loan unit arrive in to assist you.

Please check your spam or email filters a as it's possible it's been filtered out.

Please can you respond to the e-mail or give us a call on 0113 248 9966 and we will be happy to progress this and help you get back up and running.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Good service 👍👍👍👍👍

Good service 👍👍👍👍👍

23 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Simon

Thank you for your feedback!

We're glad you had a good experience with our service.

If we can be of any more assistance please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great experience

Prompt delivery, well packaged at a good price

27 March 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Chris

Thank you for your feedback!

We're pleased to hear your order arrived promptly, well packaged, and at a great price.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Steven

Thank you for your kind feedback!

We're delighted to hear you were happy with our service and support.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager.

Rated 4 out of 5 stars

The experience was good

The experience was good .
Ps I pay next day delivery and I get the parcel 4 days after.

2 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Rui

Thank you for your feedback. We’re pleased to hear your overall experience was good.

I can see that this was shipped on time as it should have been.

Regrettably The delay is associated with the two bank holidays which don't fall as a typical working day.

I am glad however it's now arrived safely.

If I can be of any more assistance please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager.

Rated 5 out of 5 stars

Very nice

Very nice, like a responsibility, he dropped us at our house. from very nice staff I am very happy with its service

2 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your kind feedback.

We’re so pleased to hear you were happy with the service and that our staff looked after you so well.

It’s great to know you had such a positive experience, and we really appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Lighting delivery

Ordered on a Monday, arrived freepost on a Wednesday. Lightning fast.

1 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul

Thanks for your feedback!

We’re thrilled your order arrived so quickly and that you enjoyed our fast free standard carriage.

Best Regards
Joseph Hancocks
Customer Services Manager

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