Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more
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Review summary
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Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more
Company replied
Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more
Company replied
New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more
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Company details
- Safety and Work Wear Store
- Electrical Equipment Supplier
- Solar Energy Equipment Supplier
- Tool Store
- Tool Wholesaler
About Test Meter Group Ltd
Written by the company
Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.
From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.
With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.
We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!
Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk
Test Meter: The UK’s #1 specialist in test and measurement equipment.
Written by the company
- Free Delivery On Orders Over £249
- Spend over £249 and get free standard delivery to most mainland UK addresses.
- Next Day Delivery
- With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
- 60 Day Returns Guarantee
- We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
- Membership Benefits
- Including reward points, exclusive sales & discounts, monthly updates and more.
- Customer Service
- Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
- Impartial Advice
- Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.
Contact info
1 Aston Court, LS13 2AF, Leeds, United Kingdom
- 0113 248 9966
- admin@test-meter.co.uk
- www.test-meter.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Very good experience
The website was extremely easy to navigate and use. The prices that were advertised were the cheapest I could find and once purchased, my product arrived extremely well packaged a day later. Thank you for making this a very pleasant transaction.
1 April 2026
Reply from Test Meter Group Ltd
Hi Daniel
Thank you for your fantastic feedback!
We’re delighted to hear you found the website easy to use, our pricing competitive, and that your order arrived quickly and well packaged.
We really appreciate your support and are pleased we could make the whole experience a pleasant one.
Best Regards
Joseph Hancocks
Customer Services Manager
Fast delivery at a good price.
1 April 2026
Reply from Test Meter Group Ltd
Hi
Good morning.
Thank you for your review! We’re pleased to hear you were happy with the fast delivery and competitive price.
If we can help with anything else please don't hesitate to get in touch.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Milan
Thank you for your feedback!
We’re pleased to hear you found everything well organised.
If we can help with anything else please don't hesitate to get in touch.
Best Regards
Joe Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Meryon
Thank you for your kind review!
We’re delighted to hear you were happy with the service.
If we can help with anything else please don't hesitate to get in touch.
Best Regards
Joe Hancocks
Customer Services Manager
Great selection of equipment backed by…
Great selection of equipment backed by a speedy service and reasonably priced too
30 March 2026
Reply from Test Meter Group Ltd
Hi Paul
Thank you for your review!
Thank you for your great feedback! We’re delighted to hear you were pleased with our range of equipment, speedy service, and competitive pricing.
If we can help with anything else please don't hesitate to get in touch.
Best Regards
Joe Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Steve
Thank you for your review!
We’re delighted to hear you received excellent service and very quick delivery.
If I can help with anything else please don't hesitate to get in touch.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Artrur
Thank you for your kind feedback!
We’re so pleased you received amazing service.
If I can help with anything else please don't hesitate to get in touch.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi
Thanks for your feedback!
We’re glad to hear you’re happy with the product and delivery.
If I can help with anything else please don't hesitate to get in touch.
Best Regards
Joseph Hancocks
Customer Services Manager
Good communication
Good communication. Fast delivery. Decent prices. Would buy from again. 👍
25 March 2026
Reply from Test Meter Group Ltd
Hi Jason
Thank you for your feedback!
We’re glad you appreciated our communication, fast delivery, and competitive prices.
We really appreciate your support and look forward to serving you again!
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Michael
Good morning.
Thanks for your feedback.
I am sorry for the long delays on the receipt of this product, I can se that it's taken some time for the products to reach Kewtech in the UK.
I can see that these arrived some time after we were notified they would be the manufacturer and for this we very much apologise.
I hope that the item series you well and becomes a reliable addition to your toolbox.
Best Regards
Joseph Hancocks
Customer Services Manager
Excellent service & quick dispatch I…
Excellent service & quick dispatch I would definitely use again
13 March 2026
Reply from Test Meter Group Ltd
Hi Lee
Thank you for your great feedback!
We’re thrilled to hear you were happy with our service and quick dispatch.
We really appreciate your support and look forward to serving you again!
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Keith
Thank you for your feedback!
We’re pleased to hear your order arrived on time, in full, and as described.
We appreciate your support and look forward to serving you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi
Thank you for your great feedback!
We’re delighted to hear you found the process quick and easy.
We really appreciate your support and hope to help you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Gary
Thank you for your great feedback!
We’re pleased to hear your order was sent out quickly, that we could price match for you, and that you received the reliable service we always aim to provide.
We really appreciate your support and hope to help you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
The probe was broken and had to be…
The probe was broken and had to be returned for repair.
2 February 2026
Reply from Test Meter Group Ltd
Hi Steve
Thanks for your feedback.
Sorry that you have had a issue with the probe.
I can see that this is currently being handled by our customer services team and the item has been sent back to the manufacturer.
We will keep you updated as soon as we get some more information.
Rest assured that we will get a resolution as quickly as we can.
Best Regards
Joseph Hancocks
Customer Services Manager
Faultless return handling
The initial order was shipped out on schedule and exactly as would be expected. To me, that's a four-star review.
But the handling of the later return pushes it to five. Two other companies messed up, but Test-Meter shouldered putting things right.
Sadly the meter wasn't suitable, so I contacted Test-Meter to arrange a return. That was a simple process, and it was quickly approved.
But then DPD lost the package—it seems to have disappeared from the drop-off locker. Test-Meter have been brilliant at their handling of this issue.
Neither the original issue nor DPD's problems have been their fault, but they've been great at handling these issues on behalf of the other companies rather than trying to deflect the hassle.
9 March 2026
Reply from Test Meter Group Ltd
Hi Ian
Thank you for taking the time to leave such a thoughtful review.
We’re really pleased to hear that your order arrived as expected, but even more so that our team was able to support you throughout the return process.
While it’s frustrating when issues arise outside of our control, we always aim to make things as smooth and hassle-free as possible for our customers.
We truly appreciate your patience, understanding, and kind words — thank you again for your support.
Best Regards
Joseph Hancocks
Customer Services Manager
Ordered a kane analyser probe …
Ordered a kane analyser probe turned up with plastic prong snapped off,was told by customer service that it will be picked following day and another one dropped off but never was and had someone wait in all day for it.
20 March 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your feedback, and we’re very sorry to hear about your experience.
We apologise that the analyser probe arrived damaged and that the arranged collection and replacement did not go ahead as expected, this was regrettably due to the courier arriving late.
I can confirm it's been shipped and should arrive tomorrow via DPD, you should shortly get the e-mail and text message updates.
If we can be of any more assistance please don't hesitate to get in touch.
Best Regards
Joseph Hancocks
Customer Services Manager
Quick response and very helpful when…
Quick response and very helpful when contacted
Delivery next day, on a Saturday as well
20 March 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your kind feedback!
We’re really pleased to hear you found our team helpful and responsive, and that your order arrived the very next day — even on a Saturday.
We really appreciate your support and hope to help you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Anthony
Thank you for your review.
We’re glad we could help you replace your lost item and that you chose to order with us.
We really appreciate your support and hope to be of service again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Needed to purchase a replacement MFT…
Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing more. The unit arrived quickly and very well packaged. I was kept informed of the delivery schedule and when to expect it to arrive, so no unnecessary waiting around for a non-existent delivery. Can't fault the service, and the free gift of an earth leakage current clamp is a great added bonus.
18 March 2026
Reply from Test Meter Group Ltd
Hi Colin
Thank you for taking the time to leave such a detailed review.
We’re really pleased to hear the DiLog ALVA MFT met your requirements and offered the features you were looking for. It’s great to know your order arrived quickly, was well packaged, and that our delivery updates helped make the process hassle-free.
We’re also glad the free earth leakage current clamp was a welcome bonus.
Thank you again for your support, and we hope to be of service again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
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