Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more
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Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more
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Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more
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New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more
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Company details
- Safety and Work Wear Store
- Electrical Equipment Supplier
- Solar Energy Equipment Supplier
- Tool Store
- Tool Wholesaler
About Test Meter Group Ltd
Written by the company
Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.
From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.
With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.
We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!
Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk
Test Meter: The UK’s #1 specialist in test and measurement equipment.
Written by the company
- Free Delivery On Orders Over £249
- Spend over £249 and get free standard delivery to most mainland UK addresses.
- Next Day Delivery
- With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
- 60 Day Returns Guarantee
- We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
- Membership Benefits
- Including reward points, exclusive sales & discounts, monthly updates and more.
- Customer Service
- Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
- Impartial Advice
- Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.
Contact info
1 Aston Court, LS13 2AF, Leeds, United Kingdom
- 0113 248 9966
- admin@test-meter.co.uk
- www.test-meter.co.uk
4.7
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Reply from Test Meter Group Ltd
Hi Nigel
Thank you for your feedback.
We’re pleased to hear you found the service straightforward and well informed.
We appreciate your support and look forward to helping you again in the future.
Best regards
Joseph Hancocks
Customer Services Manager
Would happily recommend this company
Would happily recommend this company, how customer service should be , easy to order , delivery quick 👍
8 May 2026
Reply from Test Meter Group Ltd
Hi Mark,
We really appreciate the kind words! It’s fantastic to know we hit the mark on service and speed for you. Thank you for recommending Test-Meter—we’ll be here whenever you need us next!
Thanks
Gavin
Customer Services
Reply from Test Meter Group Ltd
Hi,
We appreciate the feedback! It’s our goal to make getting the right equipment as easy as possible. Thank you for your support, and we look forward to serving you again.
Gavin
Customer services
Great service quick delivery.
24 April 2026
Reply from Test Meter Group Ltd
Hi Gregory,
We appreciate your business! Providing a seamless experience and quick turnaround is always our goal. Thanks for choosing Test-meter.
Gavin
Customer services
Protimeter Salts Testing Kit
Easy to navigate website and order item. Delivered speedily on agreed date with no issues.
24 March 2026
Reply from Test Meter Group Ltd
Hi David,
Thank you for the 5-star review! We’re glad to hear you found our website easy to use and that your Protimeter Salts Testing Kit arrived right on time. We appreciate your business and hope to see you again soon!
Gavin
Customer services
Reply from Test Meter Group Ltd
Hi Davuthan,
You’re very welcome! We really appreciate the 5-star review and your continued support. Please don’t hesitate to reach out if you need anything else in the future.
Gavin
Customer services
Reply from Test Meter Group Ltd
Hi John,
Thanks for the feedback! We’re glad we could help you out with great service. We appreciate your support and look forward to serving you again soon.
Gavin
Customer services
Service is great, DPD courier terrible
Repair & calibration service is great, but their courier DPD was, let's say, poor. When collecting the tester from us, DPD claimed twice that the parcel wasn't ready for collection, when they actually never turned up (we checked our cameras). So unfortunately, I'll probably choose a different supplier in future.
21 April 2026
Reply from Test Meter Group Ltd
Hi Karinc,
Thank you for being so honest with us. It’s frustrating to hear that DPD claimed the parcel wasn't ready when your cameras showed they didn't arrive. We appreciate you bringing this to our attention, as we hold our delivery partners to high standards.
I know the Customer Service Manager Joe reached out to you regarding your experience, as we don't want a courier issue to be the reason we lose your business. We are reviewing our partnership with DPD representatives based on feedback like yours, so we can make your next collection seamless.
Kind regards,
Gavin
Customer services
Reply from Test Meter Group Ltd
Hi Robert
Thank you for your feedback!
We're glad you found the service quick and simple.
We appreciate your support and hope to assist you again soon!
Best regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi
Good morning.
Thanks for taking the time to get in touch and for taking my call this morning, I am sorry that you feel disappointed with the quality.
If this relates to the order in April, you can return this within 60 days for a full refund.
It's important that you remain happy with your purchase.
Best Regards
Joseph Hancocks
Customer Services Manager
Was very good experience got my order…
Was very good experience got my order in time and no problem what so ever
21 April 2026
Reply from Test Meter Group Ltd
Hi Leroy
Thank you for your feedback!
We're really pleased to hear you had a very good experience and that your order arrived on time with no problems whatsoever.
We appreciate your support and look forward to serving you again in the future!
Best Regards
Joseph Hancocks
Customer Services Manager
Good Price on the product
Good Price on the product, easy-to-use web interface and delivered on time.
1 May 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your feedback!
We're pleased to hear you found the website easy to use, the pricing competitive, and that your order arrived on time.
We really appreciate your support and hope to see you again soon!
Best Regards
Joseph Hancocks
Customer Services Manager
DT-5503 Analogue Insulation Tester
No problems with the company, test Meter and their delivery. The negative comments I have are with respect to the insulation meter I ordered which in fairness awas the cheapest they had for sale . The T-5503 Analogue Insulation Tester has a major drawback for testing in accordance with BS7671 as it lacks resolution on the MegOhms range. For anything greater than 50MOhm on the 500V setting it is almost impossible to see the actual value i.e. somewhere between 50 Megohm and infinityMegOhm as the scale is non-linear. Also the instruction supplied printed and on-line are not very helpful. There is a zero adjust knob for the meter movement but no information on how to use it.
27 April 2026
Reply from Test Meter Group Ltd
Hi
Thank you for taking the time to leave such detailed feedback.
I have tried to call you this morning but could not get through.
We’re pleased to hear you were happy with the service and delivery provided by Test Meter.
We’re sorry to hear the T-5503 Analogue Insulation Tester did not fully meet your expectations.
We appreciate your comments regarding the scale resolution and the lack of clarity within the supplied instructions, as feedback like this is invaluable and helps highlight areas for improvement.
As mentioned, this is one of the more basic entry-level insulation testers in the range, but we completely understand your concerns regarding usability for BS7671 testing applications.
If the product is unsuitable for your needs, please remember we offer a 60-day returns period and our customer service team would be happy to assist you further.
Please feel to give me a call and I'll be happy to help 0113 248 9966.
Best Regards
Joseph Hancocks
Customer Services Manager
Competitive price
Competitive price. Prompt delivery. Well packaged. Item as described. Completely fuss free transaction.
30 April 2026
Reply from Test Meter Group Ltd
Hi Martin
Thank you for your feedback!
We're delighted to hear you found the whole process fuss free from start to finish.
Great to know the item arrived promptly, well packaged, and exactly as described.
We really appreciate your support and hope to see you again soon.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Adrian
Thank you for your feedback!
We're glad you were happy with the service and speedy delivery.
We appreciate your support and look forward to helping you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Damon
Thank you for the great feedback!
We're delighted to hear everything arrived on time and complete, and that you were happy with both the product quality and communication throughout your order.
We really appreciate your support.
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi Karen
Thank you for your feedback!
We're pleased to hear your order arrived quickly and that you were happy with the delivery service.
We appreciate your support and look forward to serving you again soon.
Best Regards
Joseph Hancocks
Customer Services Manager
Brilliant Service
Brilliant Service. Website was easy to navigate, Item arrived the next morning, well packaged. Very happy.
15 April 2026
Reply from Test Meter Group Ltd
Hi Jode
Thank you for the fantastic feedback!
We’re delighted to hear you found the website easy to use and that your order arrived quickly and well packaged.
We really appreciate your support and are so pleased you’re happy with the service.
Best regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi
Thank you for your continued support!
We’re glad to hear ordering is always easy and that your delivery arrived quickly.
We appreciate your feedback and look forward to helping again soon.
Best regards
Joseph Hancocks
Customer Services Manager
Excellence in service
The purchase was no hassle. The delivery time was fast. Thankyou very much for your excellent service.
28 April 2026
Reply from Test Meter Group Ltd
Hi Norman
Thank you for your kind feedback!
We’re pleased to hear your purchase was hassle-free and delivered quickly.
We really appreciate your support and hope to serve you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
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