Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more
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Review summary
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Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more
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Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more
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New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more
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Company details
- Safety and Work Wear Store
- Electrical Equipment Supplier
- Solar Energy Equipment Supplier
- Tool Store
- Tool Wholesaler
About Test Meter Group Ltd
Written by the company
Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.
From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.
With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.
We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!
Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk
Test Meter: The UK’s #1 specialist in test and measurement equipment.
Written by the company
- Free Delivery On Orders Over £249
- Spend over £249 and get free standard delivery to most mainland UK addresses.
- Next Day Delivery
- With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
- 60 Day Returns Guarantee
- We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
- Membership Benefits
- Including reward points, exclusive sales & discounts, monthly updates and more.
- Customer Service
- Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
- Impartial Advice
- Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.
Contact info
1 Aston Court, LS13 2AF, Leeds, United Kingdom
- 0113 248 9966
- admin@test-meter.co.uk
- www.test-meter.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a question which I emailed after…
I had a question which I emailed after purchase and received no reply. That being said I paid my money and my item turned up so standard service
26 May 2026
Reply from Test Meter Group Ltd
Hi Gary
Thanks for taking the time to get in touch.
I appreciate you taking my call.
I can't locate any e-mails on out system so I was particularly keen to get some more info.
If you need any further assistance with this purchase please don't hesitate to get in touch.
Don't forget you can take full advantage of the Seaward PAT Mobile iPhone or android app with this purchases to make testing quick and easy.
Best Regards
Joe Hancocks
Customer Services.
Reply from Test Meter Group Ltd
Hi Grant
Thanks for taking the time to get in touch.
I have tried to call you this morning but could not get through, I was keen to check that you received our e-mail shortly after the order was placed with a delivery date for these cameras with a projected delivery time of 4-6 working days.
The 3 remaining units have now arrived and are safely in the care of our Calibration team, and should be with you in the next 48 hours.
If we can help with anything else please don't hesitate to get in touch.
Best regards
Joseph Hancocks
Customer Services.
Reply from Test Meter Group Ltd
Hi
Thank you for your kind review!
We're pleased to hear that you found our service quick and excellent, and that we were able to accommodate your delivery requirements.
We appreciate your feedback and look forward to helping you again in the future.
Best Regards
Joseph Hancocks
Customer Services Manager
Ordered the Smart Pat Kit and it…
Ordered the Smart Pat Kit and it arrived without the printer. I was not notified on purchasing that the printer was out of stock. There was no indication on the dispatch note which came with the delivery that anything was missing or still to come. I did get a refund for the missing printer and sourced one myself.
26 May 2026
Reply from Test Meter Group Ltd
Hi Jeff
Good morning.
Thanks for taking the time to get in touch.
I am deeply sorry for the issues with this order, where it's not uncommon for us to sometimes part ship core elements of the kit, I completely agree that this should have been accompanied with prior information.
I can see that the value of the printer has been refunded and should be back on your card shortly.
If I can help with anything else please don't hesitate to get in touch.
Best regards
Joseph Hancocks
Customer Services Manager.
Reply from Test Meter Group Ltd
Hi Brian
Reading feedback like this completely makes our day. Our team works hard to provide a seamless experience from start to finish, so knowing that you found us great to deal with is a massive win for us.
Thanks for choosing Test-Meter—have a fantastic week ahead!
Gavin
Customer Service
Reply from Test Meter Group Ltd
Hi Michael,
Thank you for taking the time to leave us such a positive review.
Timing is everything in this industry, and we are delighted that our service met your expectations. Your support means a lot to everyone here at Test-Meter, and we’ll be ready to assist you whenever you need your next piece of kit.
Kind regards,
Gavin
Customer Services
Great response and customer service
21 May 2026
Reply from Test Meter Group Ltd
Hi Craig,
Hearing feedback like this absolutely makes our day! We pride ourselves on being there for our customers when they need us, so thank you for recognizing our team's efforts.
We truly appreciate your support and look forward to helping you again in the future!
Thanks
Gavin
Customer Service
Very prompt delivery and good technical…
Very prompt delivery and good technical support given. Highly recommend this company.
28 May 2026
Unprompted review
Reply from Test Meter Group Ltd
Hi Steve,
We really appreciate your kind words! Fast delivery is one thing, but we know that having reliable technical support to back it up is what truly matters to our customers. It’s fantastic to hear that our team provided the support you needed.
If you ever need any more technical guidance down the road, you know where we are.
Warm regards,
Gavin
Customer Service
Great service
Great service i made an error when ordering and the customer service was great and super helpful, quick to help me rectify my mistake. delivery was nice and quick.
12 May 2026
Reply from Test Meter Group Ltd
Hi Nicola,
Thank you for the fantastic 5-star review! We totally understand that ordering slip-ups happen, and we’re just happy we could help get things back on track for you without any delay.
Hearing that you had a great experience with our team and received a quick delivery is exactly what we aim for.
Thanks for supporting Test-Meter, we are look forward to assisting you next time!
Gavin
Customer services
IET wiring regulations book bundle
The best value around that I could find fir all 3 electrical books and very prompt delivery.
21 May 2026
Reply from Test Meter Group Ltd
Hi Kevin,
Fantastic to hear! We aim to combine great value with speedy delivery, so we’re delighted that we hit the mark for all three of your electrical books. Thank you for choosing Test-Meter—we truly appreciate your support!
Look forward to assisting you again in the future.
Gavin
Customer services
Excellent service
Excellent service, delivered within 3 days, very pleased with the test meter. Very good company would deal with them again. 5 Stars.
21 May 2026
Reply from Test Meter Group Ltd
Hi Rodger,
Thank you so much for taking the time to leave us such a kind review! We’re absolutely thrilled to hear that your new test meter arrived safely within three days and that you're pleased with it. Knowing that you’d choose to deal with us again is the highest compliment our team could ask for.
Wishing you all the best with your new equipment, and we look forward to welcoming you back whenever you need us next!
Warm regards
Gavin
Customer Services
Reply from Test Meter Group Ltd
Hi Phil,
Thank you so much for this fantastic feedback. We always aim to source reliable, practical equipment, so it’s incredibly rewarding to hear that your new kit has been such a great investment.
We truly appreciate your support of Test-Meter and look forward to helping you again in the future.
Best wishes,
Gavin
Customer services
5* service
Big thanks to Colin for all his help. Very easy to deal with
and super fast delivery.
Would recommend them going forward.
26 May 2026
Unprompted review
Reply from Test Meter Group Ltd
Hi Mark,
Thank you so much for the fantastic 5-star review! We are thrilled to hear that you had such a smooth experience and that our team managed to get your order delivered super fast.
I’ll be sure to pass your kind words along to Colin—he’ll be delighted to know his help made a difference. We truly appreciate your recommendation and look forward to working with you again in the future!
Best regards,
Gavin
Customer Services
Always find what i need decent prices…
Always find what i need decent prices and quick delivery.
20 May 2026
Reply from Test Meter Group Ltd
Hi Carl,
Thank you for the positive feedback. We are delighted that you are happy with our product selection, competitive pricing, and fast delivery times. We appreciate your business and look forward to serving you again in the future.
Thanks
Gavin
Customer services
professional and speedy service
19 May 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your review!
We’re pleased to hear you were happy with the professional and speedy service.
Your feedback is greatly appreciated, and we look forward to assisting you again soon!
Best Regards
Joseph Hancocks
Customer Services Manager
Great service and competitive pricing
Great service and competitive pricing. Items arrived carefully packaged, all in good order.
13 May 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your kind review!
We’re delighted to hear you were happy with the service, competitive pricing, and the care taken with packaging your items.
It’s great to know everything arrived in perfect condition. We really appreciate your support and look forward to helping you again in the future!
Best Regards
Joseph Hancocks
Customer Services Manager
Website very easy to use and delivery…
Website very easy to use and delivery was very quick and well packaged.
19 May 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your review!
We’re pleased to hear you found the website easy to use and that your order arrived quickly and well packaged.
We really appreciate your feedback and hope to see you again soon!
Best Regards
Joseph Hancocks
Customer Services Manager
Great website
Great website, easy to navigate and order arrived very quick. Overall great place to order from used this company many times over the years.
19 May 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your continued support over the years!
We’re delighted to hear you find the website easy to use and that your orders continue to arrive quickly.
It’s great to know you’ve consistently had a positive experience with us, and we really appreciate your loyalty.
We look forward to serving you again soon!
Best Regards
Joseph Hancocks
Customer Services Manager
Reply from Test Meter Group Ltd
Hi
Thank you for your review!
We’re glad to hear you were happy with both the price and the delivery service.
We appreciate your support and hope to help you again soon!
Best Regards
Joseph Hancocks
Customer Services Manager
Great products
Great products, will aid me immensely on the safe conduct working with electrics
6 May 2026
Reply from Test Meter Group Ltd
Hi
Thank you for your review!
We’re delighted to hear the products will be a great help in supporting safe working with electrics.
Safety is always the top priority, so it’s fantastic to know the equipment will make a real difference.
We appreciate your support and look forward to helping you again in the future!
Best Regards
Joseph Hancocks
Customer Services Manager
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