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Tenpin - Warrington Reviews 

334
TrustScore 4 out of 5

4.1

10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we... See more

Company replied

Rated 4 out of 5 stars

Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left th... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... See more

Company replied

Rated 4 out of 5 stars

Great price, lots of activities to do More staff needed during busy periods, long queues, nobody attended to fix issue with lane and it was broken the whole game

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

334 reviews

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4.1

All reviews

(334)

11,238 reviews in the last 12 months

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Rated 3 out of 5 stars

Food wasn’t very nice

Food wasn’t very nice. The panini was all over the place.

29 April 2026
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Reply from Tenpin - Warrington

Hi Alison, thanks for leaving a rating and review for Tenpin Warrington! We appreciate your feedback and are sorry to hear that you didn't enjoy the food during your visit. We'll ensure this is shared with the correct teams for future improvements to be made. We hope to welcome you back again in the future! Best wishes - Rosie

Rated 4 out of 5 stars

The bowling was brilliant

The bowling was brilliant grandson loved it.
The food was disappointing.
Arcade was expensive winning tickets for small prizes. Not much for kids to play on to win tickets.

But all in all had a brilliant day and memories made

25 April 2026
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Reply from Tenpin - Warrington

Hello Cathy,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad your grandson enjoyed the bowling! We appreciate your feedback regarding the food and arcade ticket options. We'll consider your comments as we improve our offerings. We're happy you made brilliant memories and we look forward to welcoming you back again soon. All the best ~ Laura

Rated 1 out of 5 stars

I booked a kareoke party for my…

I booked a kareoke party for my daughter .
After an hour the karoke was turned off so we vacated assuming it was time for the food as had no direction of what to do. I sat the girls down at a free table as there was no reserved space, to be approached by a member of staff saying that we had another 30 mins in the booth. I explained that the kareoke had turned off so we may as well have the food. The pizza ls that were served were disgusting, they had obviously been sat for a long time as they were cold and solid and one was burnt to a crisp, this one I returned. On top of that i asked for juice for the girls at the party and was charged £7.50 for them. A drink would be a small expectationsl to be included in a "party" Overall i was extremly dissapointed and will not be booking a party with ten pin in the future

25 April 2026
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Reply from Tenpin - Warrington

Hi Kat, thank you for taking the time to review Tenpin Warrington! We're very sorry to hear that your recent party experience had not been up to the usual high standards we aim for and that there had been technical issues in the karaoke room, and issues with the pizzas and the drinks. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Warrington' and we can pass this to the correct team to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide

Rated 2 out of 5 stars

Darts

Darts games didn’t work correctly, not a picking the darts up when they went in the board, staff reset but it still missed some

29 April 2026
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Reply from Tenpin - Warrington

Hi
We appreciate your feedback and are sorry the darts game malfunctioned. We'll investigate why the darts weren't registering correctly and work to prevent this issue in the future. Best wishes - Clare

Rated 5 out of 5 stars

Took 4 x kids all had a great time…

Took 4 x kids all had a great time bowling.
Enjoyed the arcade too and food and drink all good.

29 April 2026
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Reply from Tenpin - Warrington

Hello Sarah, Thank you for taking your time to leave us an outstanding 5* review. We are so pleased to hear that you all had a wonderful time at our Tenpin in Warrington. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

It was a truly magical place

It was a truly magical place, the vibe was right on and all my pals agree that this place tenpin was the place to be.
Also the pizza was top notch and tge staff were friendly and welcoming

29 April 2026
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Reply from Tenpin - Warrington

Hi Finlay, what an excellent 5* review of Tenpin Warrington! It is fantastic to see that you and your friends love to visit and you enjoy our food and find our team really friendly and we hope to see you all again soon! Best wishes - Mel

Rated 5 out of 5 stars

Great Bowling Day

We have been visiting here for a few years now and always had a great experience every time. The staff are friendly and very helpful. The facilities are fantastic especially after the recent refit. The value for money is second to none in the area it is still the best and cheapest by far, also has free parking. Would thoroughly recommend a visit if you are thinking of a day out.

29 April 2026
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Reply from Tenpin - Warrington

Hi Leonora, what a fabulous 5* review of Tenpin Warrington! We are delighted to hear you always enjoy your visits over the years, love our new look and always find our fab team friendly and helpful! We hope this means you will continue to visit and we can't wait to welcome you back soon! Best wishes - Mel

Rated 5 out of 5 stars

Recent Refurb = Excellent!

Very easy to book - whole place looks great since the recent refurb. Will definitely be back soon.

17 April 2026
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Reply from Tenpin - Warrington

Hi Simon, what a brilliant 5* review of Tenpin Warrington! We are really happy to see you found our booking process easy and that you love our new look and we can't wait to see you for some more bowling fun soon! Best wishes - Mel

Rated 5 out of 5 stars

Bowling

The staff were great. The place looks fantastic now it's done up. Very modern. Food was lovely and we really had fun

21 April 2026
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Reply from Tenpin - Warrington

Hi Laura
We're delighted you enjoyed your visit to our updated venue! It's great to hear that you had fun and that you appreciated our staff and food. Thank you for your fantastic review! Best wishes - Clare

Rated 5 out of 5 stars

Enjoyable day out

Took my son and his best friend for an afternoon together and we had a great time two games and a slushy each wasn’t too expensive but was great fun 🤩

21 April 2026
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Reply from Tenpin - Warrington

Hi Simon
We're happy to hear that you and the boys had a great time with the games and slushies! It's wonderful that the afternoon provided such fun without being too expensive. Thanks for your positive feedback! Best wishes - Clare

Rated 5 out of 5 stars

Family bowling

Our alley was already for our arrival it was easy to set up the lane on the computer.
It was very busy so glad we booked ahead.
Will definitely be calling again
We all had fun

17 April 2026
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Reply from Tenpin - Warrington

Hello Kerry, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Warrington! We can't wait to see you all again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

My grandson & his friends love to go…

My grandson & his friends love to go bowling

21 April 2026
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Reply from Tenpin - Warrington

Hi Suzanne
We're so glad your grandson and his friends love bowling! Thank you for the 5-star rating; we appreciate your positive feedback. Best wishes - Clare

Rated 4 out of 5 stars

Enjoyable experience

Very easy to book online. Reception staff helpful, bowling Lane worked well. Being a Saturday afternoon it was very noisy but to be expected. We and our 4 year old grandson enjoyed and will be back.

21 April 2026
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Reply from Tenpin - Warrington

Hello Roy,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We appreciate you taking the time to leave us a 4-star rating! We're glad booking was easy and the staff were helpful. It's great to hear that you and your grandson enjoyed your visit and plan to return! We hope your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Staff was friendly

Staff was friendly
Kids loved it and I enjoyed a lovly coffee with free WiFi while I worked happy all round

21 April 2026
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Reply from Tenpin - Warrington

Hi Kelly
We're happy to hear that your children enjoyed their time with us, and that you enjoyed our coffee and free WiFi. We appreciate your great feedback and hope to see you again soon! Best wishes - Clare

Rated 3 out of 5 stars

Cleaning care

My friends and I played a few games and had fun,it was good but most of the tables were full of empty glasses and food leftovers so it looked quite dirty and it stayed like that for hours,in the conditions where that particular venue wasn’t busy (Wednesday evening)

21 April 2026
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Reply from Tenpin - Warrington

Hello Moldovan,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We appreciate you bringing the cleanliness issue to our attention. We're glad you had fun playing games. We'll address the table clearing issue with our team to ensure a better experience. Thanks for your feedback and we hope that your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Luke the party host was good

Luke the party host was good - accommodating requests (knife for birthday cake, plates etc) and checking on bowling lane availability

21 April 2026
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Reply from Tenpin - Warrington

Hi Sarah
We're happy to hear that the party host was helpful and accommodating with your requests! Thanks so much for sharing your positive experience with us. Best wishes - Clare

Rated 4 out of 5 stars

Slow service , overall good night

The evening was good , and the bowling was a fun activity however its on 4 stars due to having to wait 20 min for a drink after i ordered it on the qr code on the aisle we ended up finishing both games of bowling before it arrived

19 April 2026
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Reply from Tenpin - Warrington

Hello Domanic,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad you enjoyed the bowling. We're sorry about the delay you experienced with your drink order. We will review our service process to improve the speed of our deliveries. Thanks for your feedback and we hope to welcome you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

We have been quite a few times since…

We have been quite a few times since the refurb and have enjoyed it.
We have another booking coming up too.
The team and management seem to really be trying.
The toilets are a huge improvement.
We love the interactive darts and soft play

15 April 2026
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Reply from Tenpin - Warrington

Hi Samantha
We're happy to hear that you've enjoyed your visits since the refurbishment! It's great to know that you appreciate the team's efforts, the improved restrooms, interactive darts, and soft play. Thank you for your positive feedback, and we look forward to your next booking. Best wishes - Clare

Rated 5 out of 5 stars

The soft play area is a plus

The soft play area is a plus, ensuring little ones who are unable to bowl can also have a great time playing.

15 April 2026
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Reply from Tenpin - Warrington

Hello Mercy,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're glad you enjoyed your experience! It's great to know that the soft play area added to the fun for the little ones. Thank you for your positive feedback. All the best ~ Laura

Rated 5 out of 5 stars

The bowling alley is really clean

The bowling alley is really clean
The staff are all very polite and helpful
All the facilities are really good and the food prices is not bad. Overall really good family day out and would definitely go back.

15 April 2026
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Reply from Tenpin - Warrington

Hello Lisa,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We appreciate your fantastic 5-star rating! It's great to hear you enjoyed the clean environment, helpful staff, and good facilities. We're delighted you had a wonderful family day out and look forward to your return. All the best ~ Laura

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