Banner for Tenpin - Warrington

Tenpin - Warrington Reviews 

314
TrustScore 4 out of 5

4.2

10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... See more

Company replied

Rated 2 out of 5 stars

Few things wrong. Staff had issues from the start! Rooms not functioning properly. Props already exposed as locking meconisum wasnt working. Asking for help was a real ball ache! They couldnt hear us.... See more

Company replied

Rated 5 out of 5 stars

Great value for money!! Normally go to Hollywood Bowl in speake but there prices are just silly compared to Tenpin two games of bowling at speake worked out at £65!! 🤢 so much more to do too. Defini... See more

Company replied

Rated 5 out of 5 stars

Yes it was busy but it is to be expected in the school holidays. We were able to access our lane early, Staff were polite, they cleaned in an orderly manner and the kids enjoyed the bowling.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(314)

10,741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value for money day at Tenpin…

We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained in the arcade. Everything was well organised, and we felt it offered excellent value for money especially as it was less than half the price of Didsbuy. A really enjoyable day out that we would happily recommend and visit again!

20 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Claire,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so pleased to hear you and your children had such a great day out with us. It's wonderful to know you enjoyed the bowling, lively atmosphere, and arcade. We appreciate your kind words about the value for money and look forward to welcoming you back again soon! All the best ~ Laura

Rated 5 out of 5 stars

We spent a great time there

We spent a great time there. Food and drinks was good.

26 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin in Warrington. We do hope to see you all again very soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

Bit confused by their timing

Bit confused by their timing. Had hoped to book a game of bowling for my 2 grandsons & they would eat free. Surprised to learn this policy was suspended in the school holidays ? Surely a time when grandparents/parents would use it most

6 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Mark
Thank you for your feedback. We understand your confusion regarding the suspension of our "kids eat free" policy during school holidays. We appreciate you highlighting that this is a time when families would most likely use such an offer. We will certainly take your comments into consideration. Best wishes - Clare

Rated 2 out of 5 stars

My son was disappointed 😔

They said that lazer tag was unavailable until 7pm due to wet paint and there when they had a booking online for 5pm. It was my son's birthday and he was very disappointed that he couldn't do it.

25 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Matt
Thank you for taking the time to leave a review. We are very sorry to hear that the laser tag was unavailable during your son's birthday celebration. We understand how disappointing this must have been for him, especially on such a special day. We sincerely apologize for the inconvenience and the impact this had on your visit. Best wishes - Clare

Rated 5 out of 5 stars

Easy to book on line

Easy to book on line . Polite efficient reception . Great electronic scoring.

26 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Eustace
Thank you for your fantastic 5-star review! We are so pleased to hear that you found the booking process easy, our reception efficient and polite, and that you enjoyed our electronic scoring. We hope to welcome you back again soon! Best wishes - Clare

Rated 5 out of 5 stars

11 of our family went together

11 of our family went together. The food side needs improving on. We didn’t get what we ordered because one of the cooks went off sick I think.

26 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Christine
We appreciate your feedback regarding your family's recent visit. We are concerned to hear about the issues with your food order and the impact of our staffing situation. We are reviewing our kitchen operations to prevent such occurrences. Best wishes - Clare

Rated 5 out of 5 stars

Lovely little afternoon with the…

Lovely little afternoon with the grandkids, perfect

26 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Lesley
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you had a lovely afternoon with your grandchildren. We hope to see you all again soon for more family fun. Best wishes - Clare

Rated 2 out of 5 stars

Few things wrong

Few things wrong. Staff had issues from the start! Rooms not functioning properly. Props already exposed as locking meconisum wasnt working. Asking for help was a real ball ache! They couldnt hear us. Had to give us walkie talkies.. which delayed time for our game... staff didnt engage in game play. I had two autistic children with me and we did all 3 escape rooms but it was hectic! Staff where very unorganised. Wouldn't go again to this escape room we travels a fair way to wasnt worth the cost.

26 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Destiny
Thank you for taking the time to leave a review for your escape room experiences. We are truly sorry to hear about the issues you experienced and will pass your feedback across to Houdini's. We hope you will visit again to try the bowing at Tenpin Warrington. Best wishes - Clare

Rated 5 out of 5 stars

It was a lot of fun but they need more…

It was a lot of fun but they need more games in the arcade because there wasn't a huge variety

26 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Tyler, thank you for leaving a 5* review of Tenpin Warrington! We're so glad to hear that you had such a great time and we appreciate your honest feedback regarding the variety of arcade machines. We can't wait to welcome you back again soon! Best wishes-Leila

Rated 5 out of 5 stars

Great for a family trip

Great value and customer service

12 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Rachael, thank you for leaving a 5* review of Tenpin Warrington! We're so glad to hear such wonderful feedback and we can't wait to welcome you back again shortly! Best wishes-Leila

Rated 3 out of 5 stars

Average experience for parties.

The party was a good price, But you they book too many parties, there are not enough staff to pick the children entertained, the dancing was only do at the first 3 parties. I am not sure when the cake part would of happened, unless I asked for it to happen sooner. I also had to ask for the ice creams I had ordered as the children had finished the bowling and I was given it as parents were arriving.

14 July 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi there, thank you for leaving a 3* review of Tenpin Warrington! We're sorry to hear that your recent party experience did not go as planned and we will ensure that this is passed across to the relevant team for future improvements to be made. if you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to reach out to you regarding this. Best wishes-Leila

Rated 3 out of 5 stars

Great place but food lets it down

Great place but food lets it down
I had champion burger and chips burger so awful thin as a nice of paper and tasted awful and bun toasted like toast.

20 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Steven, thank you for leaving a 3* review of Tenpin Warrington. We're sorry to hear about the issues you experienced recently with the food quality and we will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon. Best wishes-Leila

Rated 5 out of 5 stars

Staff were really lovely and…

Staff were really lovely and accommodating to our needs. Nice fun place to spend a bit of time, lots to do!

20 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Megs, thank you for leaving a 5* review of Tenpin Warrington! We're so pleased to hear such lovely comments about our staff and that there was plenty to do. We hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Took my children and nieces for my…

Took my children and nieces for my son’s birthday, ranges from 2-17years old and they all had a lovely time. The only really issue we had was we went on a warm day an we found it really warm in there, if they had air con or turned it on would have been nice. Definitely will be visiting again.

20 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Sarah, thank you for your 5* review of Tenpin Warrington! It's wonderful to hear that your son enjoyed celebrating their birthday with us and we appreciate your feedback regarding the temperature inside the venue. Nevertheless, we look forward to welcoming you back again soon! Best wishes-Leila

Rated 5 out of 5 stars

Great value for money!!

Great value for money!!
Normally go to Hollywood Bowl in speake but there prices are just silly compared to Tenpin two games of bowling at speake worked out at £65!! 🤢 so much more to do too. Definitely be coming back 👍🏻

20 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Dave, thank you for leaving a 5* review of Tenpin Warrington! We're so glad to hear that you found the pricing to be great value for money and that you seemed to find everything that you were looking for. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Easy to bookin

Easy to bookin, lanes set up per person easy.
Lighting really good, good clean area and drinks ordering via QR code.

12 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Ian, thank you for your fantastic 5-star review of Tenpin Warrington! We are so pleased to hear that you found the booking process easy and enjoyed the setup of our lanes. It's also wonderful that you appreciated the lighting and clean area, as well as the convenience of QR code ordering. We hope this means you will be visiting us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Great experience

Great experience
Excellent service from telephone booking to staff at venue. Everyone was helpful and pleasant will definitely book again.

20 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Ian, thank you for leaving a 5* review of Tenpin Warrington! It's lovely to hear about your recent experience, especially how friendly and helpful you found our staff throughout the whole booking process from start to finish. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Excellent value for money

Areas well maintained
Really prices
Staff good

14 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi there, thank you for leaving a 5* review of Tenpin Warrington! This is wonderful to hear and we can't wait to welcome you back again shortly! Best wishes-Leila

Rated 5 out of 5 stars

Great fun

Great fun, good price

20 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi there, thank you for leaving a 5* review of Tenpin Warrington! We love hearing such positive feedback and we look forward to welcoming you back again soon! Best wishes-Leila

Rated 5 out of 5 stars

Yes it was busy but it is to be…

Yes it was busy but it is to be expected in the school holidays. We were able to access our lane early, Staff were polite, they cleaned in an orderly manner and the kids enjoyed the bowling.

20 August 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Stephanie, thank you for your 5* review of Tenpin Warrington! It's lovely to hear how polite you found our staff, how organised your experience was, and how much the children enjoyed bowling as a result. We can't wait to welcome you back again shortly! Best wishes-Leila

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look