Absolutely first class service from Muhammad What a credit to the company. Helped throughout the whole process. Brilliant advice and service. Will definitely order with him again. Thank you as... See more
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About Tender Sleep Furniture
Written by the company
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Contact info
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, United Kingdom
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Delivery was very good.
Delivery was very good.
Drivers were very helpful.
Very friendly and polite.
Beds very comfortable.
Would recommend to friend's.
Book online not with agent.
Really happy with my furniture…
Really happy with my furniture purchase! ✨ Great quality, beautiful design, and everything arrived right on time. Excellent service—highly recommended! ❤️
Highly recommended
Great comms throughout the ordering process through WhatsApp. Top quality products and easy to assemble. Would highly recommend.
PLEASE BEWARE!!!!
PLEASE BE AWARE!!!!
Disgusting behaviour to whoever it was I spoke to over the phone. He ended the phone call and would not listen to me whilst I asked him to cancel the order as they planned to send a completely different bed to what I had ordered.
Sounds like a scam of a company.
Please be aware and don’t fall for scams like this company.
Order #2530563
Order #2530563 - Failed delivery last night. Company has now ghosted all calls and messages and their complaints line is disconnected. Avoid.
Ordering was easy and delivery was…
Ordering was easy and delivery was quick and I was kept updated on time and even a phone call to let me know they were nearby. The delivery gentlemen were very polite and on time .I have assembled the bed its same as described there and is of very good quality i am more than happy with mattress quality. If i have to shop anything else will definitely come here again.
Good mattress provided as requested
Good mattress provided as requested. Free home delivery made things easier than anticipated. Cash on delivery option available. Genuine. Will buy again.
I ordered a single divan bed on Sat 15…
I ordered a single divan bed on Sat 15 Aug. It was delivered on Monday 17 Aug by a very pleasant young man who brought it into my house for me. On the day of delivery I received a call with delivery time slot, and later a call from the driver when he was close by. Excellent service. Very pleased with the bed. Superb mattress. The best nights sleep I've had in a long time
Drawers don't fit.
I bought a wardrobe from this outfit. When I'd almost completed, I found twelve screws to be missing, meaning I had to go out and buy some. That wasn't the big problem though: two of the drawers do not line up so they won't close properly. This appears to be a design fault. I've raised it with their customer service who asked for a video and photos, which I duly sent. Now they are asking for the part numbers and a photo of the box (?). The saga continues.
Would not purchase from this company again!
Three times I've been advised my bed will be replaced due to a fault, I've received phone calls to advise of delivery time slot, you've let me down on all three occasions with no contact from you. If this matter is not rectified then I will take the matter further.
Fantastic service
Fantastic service. I will be ordering again and again.
Bad customer service and no delivery
Bad customer service and no delivery
Month on and still awaiting a refund
Lovely company quick delivery
Lovely company quick delivery, driver was polite and helped bring it into my house, bunk bed Is good quality and come with 2 mattresses brand new and in wrappers. I will defo use this company again! 5*
Very good service
Very good service, bed as described and great price.the delivery was on time and very polite delivery guys. Highly recommend
Shocking service and still an…
Shocking service and still an outstanding item after being forgotten in the initial delivery. Now no one speaks or responds to messages. Initial delivery if a bed!!! Called at 3 in the afternoon, that i needed to upgrade to 2 draws if I wanted the contacted delivery date. Tread with care.
Great communication and delivery was…
Great communication and delivery was quick.
Single Bed
Quick free delivery and the driver was polite and courteous love my new bed and at a bargain price. 😍. Would highly recommend this company. Thankyou.
Easy to order
Easy to order, next day delivery, keep t me up to date with delivery details. Good quality bed.
Good services good quality bed and…
Good services good quality bed and mattress
Fantastic service order made about 1pm…
Fantastic service order made about 1pm bed delivered at 20.15 brillant will defiantly use this company again in the future
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