Tattahome Reviews 

Excellent products, helpful customer service, very competitive prices, order was exactly as we had hoped

I've been using this service quite often. So far I've been very satisfied with the quality the prices and the customer service.

I waited a very long time for my delivery to the point I thought it wasn’t ever good g to arrive .. communication was poor just kept saying in transit ! And when I’d almost given up hope it arrived !!

I have been waiting for a refund from tattahome for over 2 months for items I ordered that was told are out of production. I keep getting told by Andrew that I’m next in the queue to get the refund processed but nothing has been done yet. This experience is extremely frustrating and after 2 months of constant emailing the customer care address I have no confidence that I will get my refund.

Delivery did take almost 3 months so perhaps the delivery/description could be clear on this, but Tattahome did keep me updated throughout and we are pleased with our purchase thank you

The item was advertised 141 euros with 20euros shipping but DZhL would not deliver this SMEG milk frother until I paid £43 import duty. The extra shipping cost was not shown at point of purchase.

I bought a set of plates through reorder botton, I paid but never recieved a confirmation to my email. It did not appeared on my costumer profile either. Never click the reorder. It is my first time to buy in this shop and such a terrible experience. If there is such thing as rating with out any stars. They will get zero star from me. Scammers.
I ordered to your reorder botton and paid through Klarna. My receipt from Klarna was there but no confirmation of my purchase from your website through Mollie dated:March 22 time:22.50. So you are saying Klarna is fraud? My Klarna order reference no. is VTDRQCVB. I paid 735.12 Norwegian Kr for nothing. Vær så god!
I am telling you. I am not misleading. Be careful with this shop.
If you are not a scammer then return what I have paid.
Do I need to explain again. What I have bought is a different purchase. Not with a bank transfer method. I paid through KLARNA with the order reference VTDRQCVB and with the amount of NOK735.12.

Delivery took over a Month to arrive with no warning or protracted delivery time. Email responses were unhelpful and not specific on delivery time which was planned as a birthday gift.

UK vat was payable - again not expected on top of price already paid, meaning the products were hugely expensive.

I wouldn’t have acquired from here if I had known either of the above, so would not recommend

Be careful buyers you will pay high import duty fee by DHL

Very good in all aspects.
The info, the pictures, the updates by email about the delivery.
And most of all, how the packaging was sent.
AMAZING!!!!!

lies upon lies, been waiting for a refund for 5 weeks, keep being told its being done but it hasnt! I find it so dishonest to be lied to each and every time. Do not use this company! They are extremely unprofessional

Love my prestige gala plates 🥰. As always received in there beautiful boxes will be ordering more this year

Ordered the snoopy lamp from Tattahome and have it shipped to Hong Kong.
The team has been very helpful and responsive to any questions I have, fast delivery.
Would definitely recommend to buy from Tattahome!

Ordered a coffee machine . After realising the delivery service of 6 weeks plus and a non compliant plug .I cancelled the order . Still no refund and no reply’s to my emails 5 weeks later . Now 5 weeks and despite several emails have still not receive a refund .

Positive shopping experience so far! 4 orders placed.
Great selection of goods, with good prices.
Minor issue is the leading time from order placement to delivery which can be long but items always arrived impeccable and in the correct mentioned time period.

Very bad experience with this vendor.
Order never acknowledged or confirmed for weeks after placing order. Due to zero communications I placed a second and third order thinking the first 2 did not go through successfully as my credit card was not debited either. Suddenly all 3 got confirmed and then I understood that they were out of stock. If so why didn’t they say so each time I placed the order.
And Andrew from support Center sent me e mails that were contradictory and was just going through the motions without checking the facts and the chronology of events and messages that took place before he sent e mails to me.
I will never order from Tatahome again.
It’s obvious there is no oversight on the order integrity of their processes nor the conduct of their customer service personnel whatsoever.
Here is an e mail I sent to Andrew which will explain my frustration and dissatisfaction.

“As I informed your previously, I ordered it again on 25 Dec because there was zero communication from you about my first order placed on 4 Dec.
And I sent you e mail to cancel the second order and you confirmed to me not once but twice that it will be cancelled and refunded.

And suddenly I get 2 e mails on the same day telling me both orders have shipped.

Please read your own emails sent to me before you send me any more contradictory and confusing e mails.”

Waited 10 weeks for a item that was ment to be 3/5 weeks ,at that point I asked for my money to be returned as they still couldn't say when it was going to be delivered, waited 17 days for a refund, still not received anything after numerous emails ,my bank has now refunded the money and they are going to the company to deal with it.
I would never order anything from this company again

I was pleased with my dealings with customer service. I had ordered an item and the next day wanted to add an item hopefully to be shipped at the time so that I only had the one shipping charge. I was told yes and appreciated the accomodation. Also, my daughter was thrilled to get the items because they were unavailable from any other place we looked.

The package arrived two months later… But items are in good condition. Black matte color is difficult to get

ORDERED AT X-MAS DELIVERED FOR EASTER

ORDERED A NICE RAG WITH TATTAHOME END 2025. 6 WEEKS DELIVERY TIME WAS ANNOUNCED AND FINALLY I GOT RAG DELIVERED IN WEEK 20!
REASON WHY I HAVEN`T CANCELED MY ORDER WAS MAINLY BECAUSE OF THE REALLY RESPONSIVE AND PROFESSIONAL CUSTOMER SUPPORT. THE FINAL DELIVERY WAS 100% ACCURATE AND SPEEDY VIA EXPRESS. FINALLY I LOVE THE RAG AND SUITS BRILLIANT IN MY LIVING ROOM.