Tattahome Reviews 

2,092
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 468 reviews, reviewers had a great experience with this company. Customers consistently praise the wide selection of products, often highlighting their quality, design, and brilliant nature. Many appreciate the excellent customer service, describing it as responsive, helpful, and providing good communication throughout the ordering and delivery process. Some people also noted fast and reliable delivery, with items arriving well-packed. However, some customers were surprised by unexpected import duties, VAT, or additional fees, making the final price higher than anticipated. A number of people also experienced significant delivery delays, with orders taking weeks or even months to arrive, and communication about these delays was sometimes lacking.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, unique designs, and wide... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast and reliable... See more

Order

Reviewers highlight ambiguous aspects of order, with many reporting unexpected charges, such as additional... See more

Price

Users describe ambiguous interactions with price, with many reviewers initially finding prices competitive or... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the professional,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication regarding delivery and when it was showing up, was very good. Product arrived in good condition but no instructions at all. It’s a lamp I can put together but there was not even an image... See more

Rated 4 out of 5 stars

ORDERED AT X-MAS DELIVERED FOR EASTER ORDERED A NICE RAG WITH TATTAHOME END 2025. 6 WEEKS DELIVERY TIME WAS ANNOUNCED AND FINALLY I GOT RAG DELIVERED IN WEEK 20! REASON WHY I HAVEN`T CANCELED MY... See more

Rated 4 out of 5 stars

The product is great but this review is about the vendor. The vendor has great products that are difficult to find in the UK. Delivery was superfast by DHL. The product was very competitively p... See more

Rated 4 out of 5 stars

Overall, I don't have any complaints. The one I do I suppose is on me. I didn't realize I would have to pay any additional funds for Duties which made the great price I thought I was receiving not so... See more

Company replied


Company details

  1. Furniture Accessories Supplier
  2. Bathroom Supply Store
  3. Decoration and Interior Design Store
  4. Interior Designer
  5. Kitchen Supply Store
  6. Lighting Store

Written by the company

Tattahome – Italian Design for Home and Bathroom Tattahome is an Italian company specializing in the online sale of high-end furniture, bathroom furnishings, faucets, and stylish home accessories. With over 50 years of experience, we offer a carefully curated selection of design products known for their quality, functionality, and timeless elegance. Our wide-ranging catalog includes furniture, lighting, kitchen accessories, tableware, bathroom vanities, mirrors, showers, and faucets — ideal for both modern and classic interiors. We work with private customers, architects, and interior designers on residential and commercial projects across Europe, the United States, the Middle East, and Asia. At Tattahome, we provide a complete and personalized service: from product consultation to order management and global shipping. We handle logistics and ensure home delivery, including customs clearance where required. Our multilingual support team offers technical assistance, regular updates, and fast response times. What sets us apart is our commitment to reliability, professionalism, and attention to every detail. Our customers appreciate the smooth shopping experience, secure packaging, competitive pricing, and the peace of mind that comes from working with a dedicated and experienced team. Choosing Tattahome means bringing the best of Italian design into your home — effortlessly, safely, and wherever you are in the world.

From Our Door to Yours — Guaranteed and Protected

Fast & Safe Shipping with DHL, UPS and FedEx

At Tattahome, we pride ourselves on offering insured shipping to your door — wherever you are in the world. In the rare event of damage during transit, we take full responsibility for replacing the item at no extra cost to you. Our multilingual support team is always available to provide updates, technical advice, and dedicated after-sales assistance.

Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 49% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(2,092)

501 reviews in the last 12 months

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Rated 4 out of 5 stars

ORDERED ON X-MAS DELIVERED ON EASTER

ORDERED AT X-MAS DELIVERED FOR EASTER

ORDERED A NICE RAG WITH TATTAHOME END 2025. 6 WEEKS DELIVERY TIME WAS ANNOUNCED AND FINALLY I GOT RAG DELIVERED IN WEEK 20!
REASON WHY I HAVEN`T CANCELED MY ORDER WAS MAINLY BECAUSE OF THE REALLY RESPONSIVE AND PROFESSIONAL CUSTOMER SUPPORT. THE FINAL DELIVERY WAS 100% ACCURATE AND SPEEDY VIA EXPRESS. FINALLY I LOVE THE RAG AND SUITS BRILLIANT IN MY LIVING ROOM.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

THIS WEBSITE APPEARS TO BE A SCAM!!!

THIS WEBSITE APPEARS TO BE A SCAM!!!

I placed and paid for an order of €260 on January 14, but the company has neither delivered the order nor refunded my money.

I strongly advise others to avoid dealing with them

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Empty words

Unfortunately, after receiving damaged items in my shipment I have been subjected to empty promises to make it right. I asked for equivalent value in replacements and was told the shipping was too high. I paid shipping and customs fees that equaled the value of the damaged items. They then promised to provide a refund. I waited over 2 weeks and nothing but more assurances. I stated that I would escalate a chargeback with my credit card but that didn’t cause them to refund me. I am now forced to chargeback. This is a very difficult company to deal with if anything goes wrong. I would suggest buying elsewhere. The enticing prices get obliterated by customs fees, the really long wait times lead to that uneasy feeling and customer service isn’t much more than lip service.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

NEVER ORDER FROM HERE - they still won’t refund me!!!!

Despite emailing customer service countless times, all you get is a generic email from Andrew apologising and saying he will chase it up with the refunds department. Yet still no refund. It does not take 2 months to provide a refund. I am £80 out of pocket thanks to this shambles of a company. Do not order from here unless you want to be out of pocket also!!!!!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

The deals were significant

The deals were significant for order #HUKVMMEYR, the products were brilliant, and the communication was constant. Excellent over all. Will buy again.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Very fast service

VFUDVMGGQ . Very fast service. Well packed.

10 April 2026
Unprompted review
Tattahome logo

Reply from Tattahome

Thank you for your feedback.

We’re delighted to hear that your order arrived quickly and that you appreciated the packaging — we always take great care to ensure every item is protected and delivered in perfect condition.

We truly appreciate your support and hope to assist you again very soon.

Thank you for choosing Tattahome!

Rated 5 out of 5 stars

Tremendous customer service

Tremendous customer service. The initial buying experience was great but an item was damaged in transit. Tattahome worked around the clock to ensure it was replaced and expedited. I could not have asked more a caring and understanding customer service team.

1 April 2026
Unprompted review
Tattahome logo

Reply from Tattahome

Thank you for your kind words.

We’re truly sorry to hear that one of the items arrived damaged, but we’re very pleased that our team was able to step in quickly and resolve the situation for you. Ensuring that our customers feel supported—especially when something doesn’t go as planned—is extremely important to us.

Your appreciation of our efforts means a great deal, and we’re glad we could turn the experience into a positive one.

Thank you again for your trust and for choosing Tattahome.

Rated 5 out of 5 stars

Tattahome is excellent

Tattahome is excellent. My faucet order was handled quickly and accurately. Order NNEZCDWOF

14 April 2026
Unprompted review
Tattahome logo

Reply from Tattahome

Thank you for your kind feedback.

We’re delighted to hear that your faucet order was handled quickly and accurately — this is exactly the level of service we strive to provide every day.

We truly appreciate your support and look forward to assisting you again in the future.

Thank you for choosing Tattahome!

Rated 5 out of 5 stars

OZFZRDOKA

OZFZRDOKA
very good service

1 February 2026
Unprompted review
Tattahome logo

Reply from Tattahome

Thank you for your feedback.

We’re very pleased to hear that you appreciated our service — it means a lot to us.

We look forward to assisting you again soon.

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