Tattahome Reviews 

The Tattahome team is professional, efficient, and attentive to detail. The quality of their products is excellent, and their delivery process is always reliable and smooth.

We love Seletti products and exclusively purchase them through Tattahome for delivery to our home in the UK. Their prices are competitive, their service is outstanding, and every order has arrived exactly as expected.

Highly recommended.

(Order number: RFTBPTMDD)

Happy with my purchase and delivery was relatively quick. Only thing was that I was surprised with the £47 duty charge which I was informed about just before parcel arrived.

Very competitive prices! Very responsive client service. Goods were in stock and arrived within a few days, despite the fact that the website mentioned a waiting time of 4-5 weeks. So very satisfied experience, will buy again here for sure!

The transaction went smoothly. I received the product in a timely fashion, as described. I would purchase and highly recommend Tattahome to individuals looking for out of the ordinary housewares.

Sadly my order was badly packaged & 2 of the glasses arrived smashed which was very disappointing as it took ages for the order to arrive, I have reported the issue but have had no response,so overall a very disappointing service.

Perfect transaction. I purchased the SMEG tea kettle. Great communication, fast shipping and beautiful product. I will definitely purchase from Tattahome in the future. RIOHWQEKG

Order: LCZKEJDBG

Great service and delighted with the Cutlery.
It’s my second purchase of Bugatti Pois.
I love the design and many people visiting comment on it!
Would definitely recommend.
Thank you Tattahome!

With all the issues importing products into USA. I was'nt sure if ordering products from Italy was the right thing to do. But my experience with the team at Tattahome was exceptional. Both Antonio and Andrew answered all my questions, they were honest, patient and handled everything professionally. I placed my order on line, my special order arrived within a reasonable time, and the products shipped and arrived perfectly to me in USA. Thank you to the entire team at Tattahome. You have a fan in New Jersey, USA.

I made a mistake and I ordered the wrong item. I sent an email asking the cancelation of the order . The Customer service was outstanding . Despite was Sunday they answered me in a few hours and cancelled my order. For sure I will use again Tattahome!

Import taxes charged despite promises to the contrary on the website. Made the purchase very poor value.

Delivery is 4 weeks as standard, should have it advised clearly on the website as it’s extremely long to wait for an item. In fact mine is still not dispatched after 4weeks and I’m seriously considering cancelling the order.

Ordered some plates from the Rosenthal brand collection and they arrived a week later in perfect condition.

Poor communication. Delivery never happened. I was agreed a refund. It didnt happen after a few prompts and over a month. I had to go to the credit card company to force a refund. I have read similar experiences on reddit.
Avoid at all costs, is my recommendation.

I placed my order in November and was told I would receive it within 2 weeks. Since then, I have spent months chasing this company for updates, only to repeatedly be told that my order was “on the way.” We are now in May and I am still waiting.
To make matters worse, they have now asked me to pay additional tax charges before receiving the order — something they never mentioned at the time of purchase. Had I known about these extra costs and the endless delays, I would never have ordered from them.
This has been the most unprofessional company I have ever dealt with. Poor communication, misleading information, and absolutely unacceptable customer service. I would strongly advise others to avoid ordering from this company.

very happy with the purchase. ordered two artemide lamps. it arrived on time in less than a week. (italy to singapore)

at first, i was hesitant but now i received the items in good order, im tempted to purchase more from this online shop.

ORDER #49342: Had a great experience purchasing a lamp from Tattahome. Customer service reached out to confirm that the item was in stock and would be shipped promptly from Italy, which it did. The price is competitive too. Very impressed!

We ordered some unique glasses that arrived well packed and they are absolutely amazing design. Love them.

The product is great but this review is about the vendor. The vendor has great products that are difficult to find in the UK.

Delivery was superfast by DHL. The product was very competitively priced on the website in GBP. Now here is the kicker. I did not look at who and where the vendor is located. They are based in Italy. The issue with that is that DHL wanted to deliver but I had to 1st pay import duty and a handing fee. This worked out about £20 less than you can buy from Le Creuset themselves.

The moral of the story is check the location of the vendor even if they present pricing in GBP. Then add 20% and about a £10 handing fee.

Otherwise I can't fault them.

This was an item that was unavailable in the UK in the colour I wanted. Ordering from Italy was about the same price as the UK, even allowing for customs duty. Item well packaged (triple boxed), communication good, efficient customs clearance through DHL. There was even a 13A to european plug adapter in the box, which I wasn't expecting.

On January 1, 2026, I ordered a washbasin.
On February 10, 2026, I was informed that the shipment of my order was scheduled for the last week of that month, i.e. February 2026.
On March 18, 2026, I inquired about the status of the washbasin again. They told me the washbasin had not arrived yet.
On April 1, 2026, I inquired about the status of the washbasin again. They told me they were still waiting for the washbasin from the manufacturer.
On April 15, 2026, I inquired about the status of the washbasin again. They told me there had been some delays but the manufacturer confirmed that the washbasin would be shipped by that week.
On April 28, 2026, I inquired about the status of the washbasin again. They told me they would receive the washbasin in the coming few days.
On May 10, 2026, I inquired about the status of the washbasin again. They told me they would inform me once they have got my washbasin.

So after 4 complete months, I have still not gotten my order- which they promised they would ship in February.
My first apartment’s renovation was completed two months ago. And I have still not gotten my washbasin for my masterbedroom.
They also refused to refund.
This is a fraudulent website.