TataCLiQ Reviews 

129
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers were let down by their experience overall. Many encountered significant problems with product quality, frequently receiving damaged, used, or incorrect items, and sometimes even empty boxes. Consumers also faced frustration with orders, experiencing significant delays or complete non-delivery of purchased goods. Customer service was widely criticized for being unhelpful and unresponsive, often failing to resolve issues or providing pre-taught statements. Many struggled with the return process, facing denials for pick-ups or refunds, and poor processing of requests. Some reviewers also noted unreliable delivery partners, misplacing items or falsely updating statuses, leading to significant dissatisfaction.

What people talk about most

Product

Customers consistently note negative experiences with product quality and delivery, often receiving incorrect... See more

Order

Users describe negative interactions with order, with many reporting issues such as misplaced orders,... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, frequently describing it as... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service, often describing it as "worst" or... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction, with many reporting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Worst app. They take 3 plus working days in reverting on delivery issues. Saying that sat Sunday isnt functional. My point is if system is working on sat Sunday for taking orders it should also functi... See more

Rated 1 out of 5 stars

Had a very bad experience. The worst online shopping platform ever experienced. Policies made by the company is to harass and cheat the customers. Firstly they send the wrong products and then refuse... See more

Rated 1 out of 5 stars

One of the worst places to buy perfumes from. I purchased a couple of high-end fragrances from TataCliq, and they don’t even last 30 minutes. Clearly, something is wrong with their storage and logisti... See more

Rated 1 out of 5 stars

I made my 1st purchase from Tata Cliq. An Aldo bag (you can imagine the cost) but I received a damaged bag. Upon requesting a return, their logistics partner updated that pick up failed because the pr... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Shoe Store
  4. Women's Clothing Store

Information provided by various external sources

Online Shopping in India for Mobiles, Electronics, Men & Women Clothing, Shoes at TATA CLiQ. Shop online & get upto 60% off on clothing and electronics from top brands.


Contact info

1.2

Bad

TrustScore 1 out of 5

129 reviews

5-star
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1-star

No history of asking for reviews

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1.2

All reviews

(129)

59 reviews in the last 12 months

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Rated 3 out of 5 stars

You have to be lucky to get what you have ordered

I have no complaints about the authenticity of the products though with my experience I can say that you cannot trust the sellers who actually dispatch your items against orders received from tatacliq. I ordered biion shoes, i received only right shoe. Again I ordered the same, delivery got delayed. On tata cliq it says, will be delivered today and on bluedart tracking page it shows delayed. So it solely depends on your luck how your experience will be!

28 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst e-commerce company is Tata Neu & cliq. Never buy anything

Extremely disappointed with the experience on Tata Cliq Luxury. It’s been 25 days since my wife initiated a return, and ₹95,000 is still stuck with them—with no clear reason or resolution in sight. The process has been chaotic, unresponsive, and insensitive to the customer’s concerns. Tata Nue, Cliq, and the so-called ‘luxury’ experience seem utterly disconnected from what premium service should mean. This feels less like a delay and more like negligence—bordering on cheating.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

The worst experience ever

The worst experience ever, no customer care, no service, they deliver wrong products and do no react to complaints.

Do not buy anything there!!!

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Expired fragrance Victor&Rolf…

Ordered a fragrance for 9k and received a close to expiry date fragrance. Non responsive customer service. You generate the complaint from the site and submit pictures and then they simply close the order. Order no 137303310

31 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience with TataCliq

Worst experience with TataCliq, i returned an authentic product due to size issues, they rejected at quality check and returned me an unknown brand used product, no satisfaction and trust after this experience

26 May 2025
Unprompted review
Rated 1 out of 5 stars

Warning- Thugs are operating TATA cliq

Warning- Thugs are operating TATA cliq, stay away from them, buy from store, they charged me 2.5 times than what it was selling on original website. And then during big cliq event I ordered an item and prepaid in full, but TATA rejected my order saying it's been rejected and I have to place another order for the same item, whole they are selling this item for almost rupees 1800 more than what I got during promotion, not only that I also lost my promotional benefit. This item has never been out of stock since the day I ordered it. TATA lacks morals and ethics of doing a business, they are cunning and untrustworthy, So far I have spent atleast 5 lac rupees at TATA stores, but that's the end of it, will never ever buy from them and I will gladly stop using all TATA items at my home and will not fly in Air India as well ( as it is operated and owned by TATA)- so From today onwards I am going to boycott TATA products and its services. Shame on you TATA

22 May 2025
Unprompted review
Rated 1 out of 5 stars

I am writing to expresWrong Product Received – No Proper Response from Support (Order ID: 136354268)s my…

I ordered a product from TataCliq (Order ID: 136354268) and received the wrong item. I immediately contacted their customer support and even raised the issue on Twitter, but there has been no proper response or resolution till now.

This kind of customer service is highly disappointing, especially from a Tata Group company. It's been several days and still no action has been taken to resolve the issue or initiate a return/refund.

I’m sharing this publicly in the hope that someone from TataCliq takes accountability and resolves this issue urgently.

I do not recommend shopping on TataCliq until they fix their support process.

9 March 2025
Unprompted review
Rated 1 out of 5 stars

Very poor delivery status and with…

Very poor delivery status and with taking high money process as service one the bad in online shopping
My self taken watch watch it costs 854+ with service charge 903 and they sended wrong product as misplaced the product they refund me only 854 49 rupees as service

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Yes it’s selling fake products

Yes it’s selling fake products, showing attractive top brands products in the app with huge discounts. It’s my personal experience that I too bought a boss trouser through the Tata cliq luxury app and found a very bad experience. I had returned the product immediately due to fitting issues but they had refused to take return in their quality checks. It was so shocking that I had returned it immediately and they said it was used product even. My purchased product is with there only and even they didn’t refund my money. It’s very clear that they sell used/damaged products only offering with huge discounts. I bought only with the trust on the Tata brand but there’s no role/support of Tata to help if something wrong happens with you. Tata cliq luxury is the only ecommerce platform to sell the products with its associated partners. I deeply not recommend this platform to buy any products seeing with the offers. Don’t trust this platform and don’t buy from Tata cliq luxury it’s a disputed platform

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Tata Cliq luxury is a scam

The worst site ever, I purchased a hair straightening brush from them and it didn’t work from the get go. Instead of taking it back they asked me to get in touch with the brand directly. They sell fake products

2 February 2025
Unprompted review
Rated 1 out of 5 stars

TATA CliQ Fashion in Ahmedabad has…

TATA CliQ Fashion in Ahmedabad has extremely poor customer service. Once you place an order, they dispatch it, but they don't care whether your product is delivered or not. They show no concern for your order at all. When I raised a complaint, they failed to provide any solution to my issue. I ordered a product, and it's now six days past the expected delivery date, but I still haven't received it. Their lack of care is frustrating.

Moreover, the delivery company they partner with, Expressbees, is just as bad. Their service is ridiculously poor—it's a low-level, unreliable company that offers terrible delivery services. Both TATA CliQ and Expressbees have been very disappointing

30 January 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!! Complete Scam

They do not cover buyers at all! If you place an order and anything is wrong with the item they will side with the seller. No refunds, no returns nothing. Terrible and untrustworthy platform.

1 January 2025
Unprompted review

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