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2.0
11 reviews
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Please don’t waste your money. I placed an order. Only half of it arrived. I queried with them. They promised a 50% refund. This was 5 months ago. I keep emailing them, all I get told is that a team is looking into it. I’ll just write off the cash but please don’t waste yours
I placed an Ordered in June and was told order was on its way then told mid June it was out of stock . Then asked for a refund in August and told to be patient it’s on its way. still waiting ! It’s September what a waste of time and it takes weeks to respond to any email
No customer service and they are still holding my money
Wouldn’t waste your money
I placed an order on 31 May and never received it. After chasing the order several times, I was repeatedly told by customer service that it would be dispatched soon, but nothing ever arrived.
I then requested to cancel my order. They replied asking me to confirm the cancellation, which I did immediately. Since then, I’ve been stuck in a loop of receiving the same generic email asking me to confirm my cancellation again, despite having done so multiple times, including in new emails with “Cancellation Confirmed” clearly stated in the subject line.
2 months later, I still have no order and no refund. The customer service has been extremely frustrating and unhelpful, and I feel completely let down. I would not recommend ordering from this company based on my experience. I believe this is a scam website.
It’s a SCAM. They sent me a DIFFERENT product than the one I ordered (also a lot worse quality than the picture).
When I wanted my money back, because they litterally didn’t send me what I ordered, they said return shipping was a VERY difficult and expensive process that I would pay for myself. 30€ or more + customs and all risks involved. As if we were talking about a normal return.
All they could offer me was a discount on my next order???!!!?? WHAT next order?? You are literal THIEVES 😂😂 ?!!
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