tapestryhero.com Reviews 

Zero stars still waiting for my next half of my order since 2 years ago(March 2021). I reached out to support was informed they would be shipping it out and they sent me an invalid tracking number and then when emailing them it says mail delivery notification status failure which means their support email no longer exists. I guess I got scammed.

No star deserved. Wasted 20 bucks and got nothing back. It's been 1 year and a half. Every time I contacted "Amanda" form the support service, I was told, my package was not forgotten and to wait. Why is there a support team if there is no support.

Got 3 of my 4 tapestries but it took well over 2 months to arrive. Great quality and the company just seems like they have no funds to do business unfortunately.

If I could give them negative stars I would. I ordered in March, it’s October. Never received anything and they just keep telling me that they’re going to ship my items out soon . So disappointed

WEBSITE IS A SCAM, wasted 20 bucks. Do not order from here. They will not send you the package

ordered a tapestry May 5th 2021 its now August 29th haven't received anything let alone a response to all the emails I sent. Please don't buy anything from this TERRIBLE COMPANY!

I ordered 3 tapestrys never rec. I've received messages saying they are tring there best to get all orders out. Then i checked my messages to see if anything. And they have either blocked me. Or closed it. So i guess im out 62$

I ordered a tapestry 3 months ago and they kept saying 2 to 3 weeks. Then they said I had priority status and would be shipped within 10 days with a 10% discount. Then said another 2 or 3 weeks. Now no response. The web address is closed

I ordered item eight months ago, never received. Each response I was sent was exactly the same due to slow mail. Be careful ordering from Facebook.

It did take about a month longer to get from the initial delivery date however, businesses do get backed up. I get it. we LOVE them!!! Wish I could post a picture!

If I was able to give no stars I would have. Ordered from tapestryzero on April 28 2021 spent over $100 and have not received one single item. Today is let's see... June freaking 8th 2021. And judging that this company's review page is ALL negative reviews I'm not feeling to hopeful I'll ever receive my purchases or a refund. #dontfall4it2

This company is a total rip off ! Fake positive reviews . They will take your money and deliver NOTHING in exchange . OVER 3 months I waited for my tapestries and never received .
BUYERS BEWARE !!!!!!!

I been waiting 2 months now and all I get is another 2 weeks then a message from AAmanda saying sorry be another 2 weeks really.

I ordered two tapestries about a month ago now. I read from the sight that it could take about 3-4 weeks tops...so I gave them the time. But got a weird contact email about confirmation from another email aside from their main?? Contacted support about my order. Was asked to give them the confirmation code. Gave them the six digit code. Was told their orders have five digit codes but it was definitely their sight I ordered from. Sent them the confirmation and transaction just now. It’s an ongoing battle and at this point I’d just like a refund. I gave them my patience knowing it was a small business and offering my support but it’s genuinely such an unprofessional experience. Aside from the fact that the advertisements you’re seeing everywhere about them going out of business? A scam in itself. Untrustworthy, unprofessional, and I’m sure I’m going to get the same reply as everyone else with the claim that they want happy customers with the best experience and link me to the support line I’m already using to contact 🙄

They're not really going out of business, but they should be! I wouldn't bother ordering from here. It took them 6 weeks to even ship my order. The lights they sent me didn't match the picture on the website. The website pictured curtain string lights, and I received a micro light strip.
Also wouldn't describe the tapestry as 'ultra-premium high-resolution.' It is blurry, not quality print.
I understand the premise of 'getting what you pay for,' but it's misleading to say you're going out of business and that's why the prices are low and not because the product isn't good. It's tricking people and it's not ok.
Save your time and money (as it's wasted on these products) and get a tapestry and lights from somewhere else.

***2ND & LAST UPDATE 5/12/21: Sent my 8th email today requesting an update on my order shipping status after their “out of stock” mishap. Came home and found my order in the mailbox. Really?! Eight emails and you still never even sent me notification that my order had shipped?? How is this good for your business? All items were included surprisingly, as well as the tapestry I had to pick to exchange for the one that wasn’t in stock. So that’s 1 STAR for finally getting my order. I understand that this is a small business, so am I. 38 days from the time of order, 8 emails, and only responses in return that were extremely vague at best. Needless to say, I will never order from this company again. Unless you don’t mind not knowing where your purchased items are, or if you are even speaking with a legitimate company, I recommend not doing business with them. I’ve personally ordered a custom made guitar from China, let me repeat from CHINA, that was at my door in 14 days. Make note, China is halfway around the world, and I STILL got my guitar faster than these tapestries from “Colorado”. I will not order ever again simply due to lack of communication and terrible shipping. Not to mention that the only way that I found out how to contact “Amanda”, was to Google this website and look at all of the bad reviews and the responses that the company had already left. Good luck to whoever owns this company. SMH.***
**UPDATE: Got an email from “Amanda” stating that one of my tapestries was not in stock. After the 4th email requesting that my order be shipped. She told me that I could choose another tapestry for exchange of the one not in stock. I chose another and “supposedly” this order will be labeled “priority”. Still have not received shipping confirmation as of 5/7/21**
Order placed on 4/4/21. Still not a single update on when I’m getting my order. The items they sell are already made, they put a stitch around the border of the tapestries. 4 weeks to do this?? Colorado is where you are based? I can ship anything to anywhere in the USA within 4 days. I have emailed three times, gotten generic responses after 3 days and still nothing. 32 days waiting and counting. I have already contacted “ATTN: Amanda”, so don’t even tell me to do that like you have everyone else. Called the number listed too and no one answers. Send my order!

I placed my order months ago, I’ve lost count of how many emails I’ve sent requesting details on when my order would be shipped out. I was told, a month later, to wait 7 more business days and email back if it still had not shipped and that support would ENSURE it was taken care of of. 2 of the items I ordered randomly appeared at my home at that point, I received no notice that they had been shipped or tracking information so good luck if you accidentally ship it to the wrong location! Continued messaging customer support because at this point I just wanted a refund for the remainder of the items STILL WAITING ON A RESPONSE. On their website they reassure you they will get back to you within 24 hours so clearly they should take that off the website if they want to be a company that can be held accountable to their promises. Don’t order from here. I lost 60 bucks.

I wish I could give less of a start not only did I only receive one of my three items your customer service is neglectful about servicing there customers DO NOT ORDER THEY WILL ROB YOU!

After waiting a month and a half for my 2 tapestries I ordered a delivery finally came but there was only one tapestry in the package even though the shipping confirmation showed both tapestries were delivered which is a big LIE!!! I Emailed support 3 times and still no one has gotten back to me in regards to my missing tapestry. This is very frustrating and I'm super pissed. As a small business you'd think they would do their best to uphold customer satisfaction in order to get more customers and great reviews. I wish I read all reviews before ordering from them because this is just unacceptable. It's either you ship my other tapestry STAT or you refund me the FULL amount I paid for it and not some 20% cancelation fee BS! This is all on you guys that not only I had to wait for all eternity to get my order but that an item was missing!!! Fix this!

Ordered March 31st and still no package!!!! I've tried to ask them about my package and they keep saying oh it's still being put together.. what, a bracelet and a tapestry??? Will NEVER order from these scammers ever again! Getting intouch with my lawyer!