Non-existent management steals from tenants
DO NOT GIVE THESE PEOPLE YOUR BANK ACCOUNT INFO. They coherce you into doing so and absolutely will abuse it. Does it seem weird that the person who showed you the apartment ghosted you and changed their number? That's only the beginning of a PM that operates like a criminal enterprise/shell company. Changing phone numbers and temporary email addresses are what you can expect from a sketchy company that will not respond to any problem, no matter how severe or urgent, even after they've illegally deducted thousands of dollars from your bank account, especially then.
Yes they have apartments. They do not manage them. You will never talk to them again after they get your bank account information. They cashed our housing voucher payments for 2-3 months, but caused my bank account to overdraft twice by withdrawing full rent anyways and have refused to talk to me about for over a month despite many messages. I removed my bank information from their sketchy app and told them to stop, but they continued to make a completely illegal, unauthorized withdrawals anyways. We're talking straight up embezzlement. We haven't even moved out yet. I have to put a stop payment on my bank account, dispute the charges, file a police report for embezzlement and go to small claims.
We live in Brooklyn Yard which is also rented out to an electronic music dance club that uses the most invasive, illegal subwoofers 3-4 times a week that severely vibrate the whole building. You would think that they would stop at the time city ordinance mandates, but midnight is when these complete Aholes turn it up, and continue to get louder until the final 3:30 AM drop.
At 8:00 AM you will be woken up by major construction all around your unit that is almost as loud as any noise can be, like grinding metal outside your door and toxic fumes filling your apartment. They replaced the whole 4th floor landing while people were living here without telling anyone what was happening other than forbidding them to leave or enter their apartment for 8 hours with almost no notice, twice.
When that was done they started banging and drilling on the roof direct above our heads at 8:00 every AM, that is so loud it sounds like the ceiling will open up above me. These apartments are poorly constructed and God knows what could happen. Ive dealt with Ants before but nothing like what enters this apartment because nothing was caulked and theres no proper exterior.
We average about 3-4 hours of sleep and are on the bars schedule. We are completely sleep deprived in addition I to the severe stress of these criminals overdrafting my bank account to steal thousands out of my retirement funds.
I had medical emergency when they decided to do an 8:00 AM fire drill with almost no warning. We were woken up by the loudest alarm possible in our bedrooms. I live with a very disabled woman who can't use stairs and thought there was a real fire. Maintenance barged into our apartment without asking to show me the notice they posted to my door less than 24 hours before. Thank goodness I had clothes on. The severe stress caused a medical emergency. Is entering without permission legal? Obviously not.
The apartment you think you are looking at is not the one you will get. Imagine the smallest apartment on the market. Thats what they will show you. If you apply without looking you will be shocked by a tiny, poorly designed box at move in that may or may not have a living room. There is no problem Arboreal can solve. Did they offer you patking? Its going to be a few months before you get a remote, if ever. That little glitch doubled our moving costs.
And thats not all. Our toilet backed up into the livingroom at move in. They abandoned a disabled woman without a bathroom for 4 days. We almost had to get a temporary rental as soon as we moved in. They are not available for plumbing emergencies on weekends or holidays so don't even ask.
Arboreal has so much availability for a reason. Perhaps if they responded to tenants and had a competent accountant, they could keep tenants. Just a thought.
1 December 2025
Unprompted review