Talkmobile logo
Visit website

Talkmobile Reviews 

17,430
•
TrustScore 4.5 out of 5

4.7

Mobile Network Operator
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,371 reviews, reviewers overwhelmingly had a great experience with this company. Customers love the affordable pricing and find the mobile plans exceptionally reasonable compared to what other traditional providers charge. Consumers frequently mention that the support staff is extremely helpful, patient, friendly, and always quick to resolve any arising queries. Changing providers and setting up new services is described as a smooth, straightforward, and completely hassle-free process. Some people were dissatisfied with network performance, noting occasional poor signal quality or unexpected difficulties during service activation. Others struggled with specific technical hurdles such as not receiving authentication codes from banks or facing limitations when traveling abroad.

What people talk about most

Customer service

Reviewers mention positive feedback about customer_service, noting that support agents are professional,... See more

User experience

Customers had positive experiences with user_experience, highlighting the easy-to-use website and... See more

Service

Clients share positive opinions on service, highlighting helpful support and reliable network coverage.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that personnel are professional,... See more

Price

Consumers find prices to be very reasonable, often describing them as the best available and highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made the switch from O2 to TalkMobile and haven’t had a single issue with signal or anything whereas with O2 I was. To anyone out there I highly recommend this service is great and you will not be d... See more

Rated 5 out of 5 stars

I moved from Sky to Talk mobile about a year ago and it was the best decision ever - simple, straightforward, no hassle and great customer service. We had an issue which has easily resolved and they g... See more

Rated 5 out of 5 stars

I was unable to transfer my mobile to TalkMobile in the timeframe I needed online, so I contacted the chat helpline where the agent Bahtimy immediately offered me the choice of an eSIM which I could h... See more

Rated 5 out of 5 stars

I Tried to order a sim only package on the Talkmobile website and the continue to order review didn't work despite trying over 10 times on the phone and computer to no avail. So i decided to use the T... See more

Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Telecommunications Service Provider

About Talkmobile

Written by the company

Founded in 2007, Talkmobile is a mobile network operator committed to giving UK customers great prices, great service & nationwide coverage on SIM only deals and phone contracts. SIM only customers can choose between 30-day and 12-month contracts – giving them the choice between flexibility and value.

Talkmobile's Network

Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.

Talkmobile customers can use their SIMs whilst roaming all over the world.

Talkmobile's Customer Care

In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.

Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.

Talkmobile deals allow data tethering to give customers freedom to use their data however they want.

Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(17,430)

5,126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Talk Mobile is great

I made the switch from O2 to TalkMobile and haven’t had a single issue with signal or anything whereas with O2 I was. To anyone out there I highly recommend this service is great and you will not be disappointed it is cheap and reliable and makes you wish you joined sooner.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, sim only and no hidden costs. Staff so easy to chat on line - explained everything, start to finish. Ace customer service!

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Very good pricing and coverage and great live chat.

Very good pricing and coverage.
Very helpful live chat service, unlike a lot of companies. I received helpful and easy to understand information and the chat was handled quickly and efficiently. Not usually a fan of live chat, but very pleased with it this time.
Also, their plan upgrades are very good.
The phone upgrades also look good, although I haven't tried this service yet.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Best network

Best network I’ve been with. Easy to get through to and so helpful. I’ve been recommending to all my family and friends

8 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look