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Talkmobile Reviews 

17,418
•
TrustScore 4.5 out of 5

4.7

Mobile Network Operator
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Review summary

Created with AI, based on recent reviews

Evaluating 5,371 reviews, reviewers overwhelmingly had a great experience with this company. Customers love the affordable pricing and find the mobile plans exceptionally reasonable compared to what other traditional providers charge. Consumers frequently mention that the support staff is extremely helpful, patient, friendly, and always quick to resolve any arising queries. Changing providers and setting up new services is described as a smooth, straightforward, and completely hassle-free process. Some people were dissatisfied with network performance, noting occasional poor signal quality or unexpected difficulties during service activation. Others struggled with specific technical hurdles such as not receiving authentication codes from banks or facing limitations when traveling abroad.

What people talk about most

Customer service

Reviewers mention positive feedback about customer_service, noting that support agents are professional,... See more

User experience

Customers had positive experiences with user_experience, highlighting the easy-to-use website and... See more

Service

Clients share positive opinions on service, highlighting helpful support and reliable network coverage.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that personnel are professional,... See more

Price

Consumers find prices to be very reasonable, often describing them as the best available and highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made the switch from O2 to TalkMobile and haven’t had a single issue with signal or anything whereas with O2 I was. To anyone out there I highly recommend this service is great and you will not be d... See more

Rated 5 out of 5 stars

I moved from Sky to Talk mobile about a year ago and it was the best decision ever - simple, straightforward, no hassle and great customer service. We had an issue which has easily resolved and they g... See more

Rated 5 out of 5 stars

I was unable to transfer my mobile to TalkMobile in the timeframe I needed online, so I contacted the chat helpline where the agent Bahtimy immediately offered me the choice of an eSIM which I could h... See more

Rated 5 out of 5 stars

I Tried to order a sim only package on the Talkmobile website and the continue to order review didn't work despite trying over 10 times on the phone and computer to no avail. So i decided to use the T... See more

Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Telecommunications Service Provider

About Talkmobile

Written by the company

Founded in 2007, Talkmobile is a mobile network operator committed to giving UK customers great prices, great service & nationwide coverage on SIM only deals and phone contracts. SIM only customers can choose between 30-day and 12-month contracts – giving them the choice between flexibility and value.

Talkmobile's Network

Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.

Talkmobile customers can use their SIMs whilst roaming all over the world.

Talkmobile's Customer Care

In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.

Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.

Talkmobile deals allow data tethering to give customers freedom to use their data however they want.

Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.7

All reviews

(17,418)

5,126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I did not see an option to get an eSIM

I did not see an option to get an eSIM. Now it looks like I may have to wait a week and then I'm in trouble anyway as I use my SIM slot for another service...

EDIT: So, apparently they have withdrawn the ability to get eSIM online due to fraudulent applications. I managed to get in touch online via their chat service and resolved the issue in about 10 minutes. Their chat service is quick and efficient. I'm hoping their mobile service is too...

6 August 2026
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Reply from Talkmobile

Hi Jez,

Thanks for taking the time to leave us a review.

The eSIM is only available through our Customer Service. You can get in touch with them for further assistance via a call or chat as detailed here: https://talkmobile.co.uk/contact-us.

Thanks,
Shamy

Rated 5 out of 5 stars

Outstanding Customer Service – Thank You, Talkmobile!

They have amazing service and always do their best to help. They have the best customer service team I’ve ever dealt with in the UK. Every time I’ve had an issue with my mobile line, they resolved it quickly and professionally. Thank you, Talkmobile, for hiring such a fantastic team!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

superfast service

superfast service, got my esim switched within 24hours and app is smooth as well, no hidden costs, chat support cristal clear as well

6 August 2026
Unprompted review
Rated 5 out of 5 stars

It’s been super reliable

It’s been super reliable. Had a 12 month contract and they didn’t raise their price mid contract which is awesome. So decided to upgrade with them with better rates too after the contract ended.

6 August 2026

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