I made the switch from O2 to TalkMobile and haven’t had a single issue with signal or anything whereas with O2 I was. To anyone out there I highly recommend this service is great and you will not be d... See more
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About Talkmobile
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Talkmobile's Network
Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.
Talkmobile customers can use their SIMs whilst roaming all over the world.
Talkmobile's Customer Care
In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.
Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.
Talkmobile deals allow data tethering to give customers freedom to use their data however they want.
Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.
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Great price easy to read
Easy to use, great price like 30 days contract, need to see if SIM comes within 5 days as promised.
Excellent customer focused service…
Excellent customer focused service experience, engaging respectful and unhurried, answered my stupid questions without irritation or loss of patience
Great easy service
It's a trap! You just going to lose your money.
It's a trap! Don't fall like I did for 30 days contract. Plus, in their migration for vodafone, I could not get access their website or any support and the line wasn't working at all. Therefore, I was not even able to ask for a PAC number so I wouldn't lose the mobile that I had for 9 years!!! After 2 months, I received a letter from Talkmobile saying that I owe them 2 months of the plan (which I was even able to use), and they put a bad credit report!!! Want more reasons to NOT use Talkmobile?!
Amazing service from talk mobile
Amazing service from talk mobile. I started with one sim for my child but after 3 months and having a really positive experience I decided to move myself and my husband to talk mobile to. The offer such competitive prices and the signal was far better than the provider I was already on. I would advise anyone to move to these guys.
The 30 day rolling contract is great to as you can adjust the allowance every month if needed. Win win for me
What a Wonderful Experience
The person (Jaykumar) on the Chat line was extremely helpful, professional and knowledgeable. Wonderful customer service. I simply wanted to ask a couple of questions (in anticipation of transferring my SIM cards from another provider to Talkmobile). He explained everything to me in the Chatroom and instead of me completing forms online, I was able to complete the process in a matter of minutes with Jaykumar. He is a great asset to the Talkmobile family and should be retained!!!
Great service
Do drama squad
Easy to follow instructions no hassle whatsoever no being put on hold nobody trying to sell the bigger better deal with this and that free no drama at all
The form was easy to fill in
The form was easy to fill in, even for an old fella like me.
I moved from EE after 20 years
I moved from EE after 20 years. I have been very happy with Talkmobile since then. Great prices, and great coverage. I have no complaints. I have recommended 2 others since I joined without complaint.
Super understanding with my issue and…
Super understanding with my issue and took it into consideration and was dealt with in such a friendly manner
Very responsive help chat
Very responsive help chat, always adding allowance to reward loyalty, switched most of my family to TM by now 👏🏽
Excellent Friendly Service!!!
Excellent service and excellent customer service would highly recommend and brilliant prices for sim only deals!!!
Wanted something amended on my account…
Wanted something amended on my account and was put through to an agent Ahmed and he was brilliant and solved my query within 20 mins. Very happy customer.
Talkmobile has been the easiest
Talkmobile has been the easiest and friendliest network provider I've ever had the pleasure of dealing with. So much better than EE or O2 customer service chats.
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