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Talbots Law Reviews 

3,922
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, professional, and always ready to answer any questions along the way with a kind attitude. People deeply appreciate the smooth, well-guided process when handling property purchases and sales. Consumer feedback highlights fast response times and reliable support that make stressful moves much easier to manage. However, some customers also noted persistent issues with poor communication and unexpected delays during their transactions. A few other people also felt that constantly chasing responses was extremely frustrating when trying to get critical updates on their ongoing cases.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professional, approachable, and... See more

Service

People report positive experiences with service, often highlighting fast, reliable communication and smooth... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and responsive support... See more

Response time

Customers consistently note positive experiences with response_time, praising the fast, reliable... See more

User experience

Customers had positive experiences with user_experience, noting that the team made a stressful house purchase... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving house is a stressful experience there's no getting away from that. We used Talbots and Tori couldn't be more helpful. She kept us updated regularly and answered our many queries quickly and pat... See more

Company replied

Rated 5 out of 5 stars

Ethan and Simratnoor were extremely helpful and efficient in handling our part exchange process buying a Redrow property, seeing to the developer also. There were some last minute hiccups that Ethan... See more

Company replied

Rated 5 out of 5 stars

I felt valued by the team and well supported during the entire process. Especially, I would like to appreciate Nasiyr Bignall, Aaliyah archer and Jospal Bogan , those teams were amazing and I felt eas... See more

Company replied

Rated 5 out of 5 stars

Where do you start? We had the most professional of people working on our house sale and purchase. Communication was fantastic answering emails promptly and always picking up the phone when we contact... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Personal Injury Attorney

Written by the company

Talbots Law: Expert Legal Support for Life and Business Navigating the complexities of the legal system can be a daunting experience. At Talbots Law, our mission is to strip away the jargon and provide clear, straightforward, and effective legal solutions. With a rich heritage stretching back to 1828, we have spent nearly two centuries building a reputation for excellence, integrity, and a relentlessly client-focused approach. Today, we are proud to be one of the UK’s fastest-growing law firms, combining traditional values with a modern, forward-thinking outlook. The Employee-Owned Difference What truly sets Talbots Law apart is our commitment to our people. We are an employee-owned business, meaning every single member of our 650-strong team has a personal stake in the success of the firm and, more importantly, the success of our clients. When you work with us, you are not just dealing with an employee; you are dealing with a stakeholder who is personally invested in delivering the highest possible standard of service. This culture of ownership translates into better communication, greater accountability, and a genuine passion for achieving the best outcomes. Comprehensive Expertise: For Law, For Life Our philosophy is simple: "For Law, For Life." We aim to be your legal partner through every milestone, from buying your first home to planning for your family’s future. Our diverse team of specialists provides expert advice across a wide range of legal sectors, including: Residential Property: As one of the largest and most efficient conveyancing teams in the country, we make moving home as stress-free as possible. Family & Divorce: We handle sensitive family matters with empathy and discretion, focusing on constructive resolutions. Wills, Trusts & Probate: Helping you protect your assets and ensure your loved ones are provided for. Business & Commercial: From startups to established corporations, we provide strategic advice on contracts, employment law, and commercial property. Dispute Resolution: Providing robust representation to protect your interests in both personal and professional conflicts. Accessible and Local With 19 offices strategically located across the West Midlands and beyond, we remain deeply rooted in the communities we serve. We believe legal advice should be accessible, which is why we offer extended opening hours from 8 am to 6 pm, ensuring we are available when you need us most. Whether you prefer a face-to-face meeting at one of our high-street offices or a digital consultation, we adapt to your lifestyle. Award-Winning Quality Quality is at the heart of everything we do. Talbots Law is proud to hold the Lexcel Accreditation, the Law Society’s gold standard for legal practice management and client care. Our consistent top-tier rankings in independent review platforms and legal directories are a testament to our "client-first" mentality. When you choose Talbots Law, you are choosing a firm that prioritizes clarity, transparency, and results. We offer competitive, transparent pricing and a commitment to keeping you informed every step of the way. Trust us to be your advocates, your advisors, and your partners for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 98% of negative reviews

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4.7

All reviews

(3,922)

939 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience, mortage completion was smooth. Many thanks!

6 August 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 4 out of 5 stars

Good service with quick response.

Good service with quick response.

31 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Yvonne Masters was excellent

Yvonne Masters was excellent, very professional and handled the conveyancing on my remortgage very quickly. I will definitely be reusing Talbot's Law on my next remortgage and for any future legal requirements that I need. Steven Taylor

7 August 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Fantastic service!!!!

Fantastic service!!!!
We had tia as our solicitor for buying our first time home! The service she gave us was absolutely amazing! Fast reliable communication throughout the whole process. reassurance, made us feel comfortable in what feels like the most stressful time ever!
We can’t thank you enough Tia from the jones family!!

7 August 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

House Sale and Bungalow Purchase

Afshan Ali and her team helped us to negotiate the sale of our house and purchase of a bungalow. There was good communication and we were kept informed throughout the process. Other teams within the practice have also helped us with producing our Wills, not an easy topic but it was made seamless. We would have no hesitation in recommending the Talbots Law to other people looking for Solicitors. Thanks all

3 August 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 4 out of 5 stars

Complications resolved

Ben and Haneefa, where always available to respond to any queries, for what turned out to be a complicated case, due to a land management situation.
Ben talked me through all the options and potential outcomes before proceeding, explaining all the potential options.
Despite a few hiccups at exchange we made it to completion.
At completion would have preferred better communication as the final move was from Birmingham to Suffolk, and on arrival at 1.30 keys were not available, it took several calls to the office, only to be informed via the Talbot's App that the keys were available half an hour before a call from the office.

21 July 2026
Unprompted review
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Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Talbots Law handled the sale of our…

Talbots Law handled the sale of our property and made the process really smooth from start to finish. They were prompt at answering any queries that we had and did kept all lines of communication open at all times. The were extremely thorough and great at explaining things in simple terms for our understanding. Can't recommend them enough.

24 July 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

We dealt with Yvonne Masters and she…

We dealt with Yvonne Masters and she was amazing fast service and great communication throughout the transaction! Thank you Yvonne for your help 😊

7 August 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Top marks for Talbots

Moving house is a stressful experience there's no getting away from that. We used Talbots and Tori couldn't be more helpful. She kept us updated regularly and answered our many queries quickly and patiently. We felt looked after by her as a firm guiding hand through the long process.

31 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 3 out of 5 stars

Lack of contact/updates

To our recollection all (or virtually all) contact was made by us asking for updates or chasing. We did not receive any updates without this. This sadly would put us off using Talbots again or recommending them.

However, we do appreciate that our allocated conveyancer was away for a week toward exchange on sick leave which cant be helped and therefore increased Simratnoors workload. We are glad to see she has returned to work fit and wish her well.

Regardless of the above negative, we were always met with politeness and attention each time we called or emailed.

At the point of Exchange there seemed to be delays that we couldn't understand once our buyer was ready it still took three days even though we had been advised that the file was ready to go. Unnecessary stress could have been relieved if we had been given an answer as to what was causing the delay, even if it was just workload. At least knowing this would mean that we wouldn't have worried that something negative was happening.

3 August 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 4 out of 5 stars

Emma was very efficient throughout the…

Emma at Telford office was very efficient throughout the journey of acquiring a mortgage. She handled the process excellently, communicating with me through out. She initially made me aware of what to expect in the process. I felt safe and assured from the team. A very pleased client.

31 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

House completion

We recently completed our sale and purchase through talbots and were really happy with their service. We had a trainee solicitor named Zara Nasser and she was brilliant all the way through always very informative and knowledgeable.
Would definitely recommend

30 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

I had a great experience with Talbots…

I had a great experience with Talbots law firm,especially need mention about Rachel,Emily and Lauren. They handled my case professionally and made the whole process stress-free .They kept me informed throughout and we're always helpful,responsive and positive.I truly appreciate their support and would highly recommend their services to anyone looking for reliable legal assistance. Once again thank you so much.

5 August 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Great service

Service was great from Ethan Davis once again as used before, made it a smooth transaction and was kept up to date at all times and any quires we had were dealt with efficiently so can't recommend them enough, thank you.

27 July 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Talbots Law making a difference

Dealt with Talbots Law to buy our new House with such ease a delight to work with and helped us through any questions we had If like us you get to work with Tori Richards trust me Tori will make your move easy and smooth explains everything very clearly and will always give you the best advise Thank you Tori for all you done for us we are now very happy in our new home

6 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 4 out of 5 stars

House move

On the whole, a good experience in what can be a traumatic time during house moves. Ethan was supportive and provided a decent service. The Talbots team were always professional and responsive when seeking clarification or status. We had some stress over move dates and timing but in the end a well delivered service, thanks.

24 July 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Excellent service

Excellent service, always available.

24 July 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

These solicitors have been amazing

These solicitors have been amazing! But we have only ever spoken to our solicitor nick mcCarthy as we have his direct line,
Hes answered all our questions and very quickly aswell, theres never been anything thats to much trouble, always followed up with everything, id definitely recommended these solicitors and use them again, thanks nick.

4 August 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Amazing service!

Sean and Amber were so helpful! They were both happy to answer any questions we had. As first time buyers the process was new to us but they really helped with ensuring everything went smoothly!

3 August 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start (quote gathering) to completion when supporting with a couple of property transactions. Phil was the solicitor for the work, and cut through the complexities of the situation, while Ellisia did superb work as paralegal, keeping me informed every step of the way. Communication and responsiveness were outstanding, and I would use Tablots for any legal work in the future.

3 August 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

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