GloverPriest Solicitors Reviews 725

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making complex processes smooth and stress-free. Many people highlighted the excellent customer service, noting prompt responses and clear communication that kept them informed throughout. Reviewers frequently expressed satisfaction with the speed and ease of the service, often recommending the company for its outstanding support. However, some customers also noted issues with communication, mentioning that emails were not always responded to promptly or that they had to constantly chase for updates. A few people felt that the contact process was not always efficient, with some experiencing difficulties reaching the team directly.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the professionalism, efficiency, and helpfulness... See more

Service

Reviewers mention positive feedback about service. Many customers praise the professionalism, efficiency, and... See more

Response time

Customers generally report positive experiences with response times. Many praise the timely and efficient... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the professional and... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers praise the constant communication,... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic professional yet friendly, efficient service from start to finish. Sally and the team were always on hand to answer any questions and put our mind at ease. Would definitely recommend Glove... See more

Company replied

Rated 5 out of 5 stars

Great Solicitors, super attentive and always respond in a timely manner. I have used glover priest 3 times now for conveyancing and they never disappoint. This time dealt with Sally and her team and h... See more

Company replied

Rated 5 out of 5 stars

Really delighted with the service provide by Glover Priest in purchasing my first property. Especially the work Sally Howes and Ellie Howes put in to make the purchase as stress free and positive as p... See more

Company replied

Rated 5 out of 5 stars

CHOOSE GLOVER PRIEST! Honestly, i've had a great experience with GloverPriest. Stephen's communication was clear and consistent throughout. He was always quick to respond and helpful when I had any qu... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Law Firm
  6. Lawyer

Written by the company

We have a long standing history since 1749, with our Tamworth branch being one of the oldest recorded law practices in the UK. Our outstanding solicitors are based in multiple offices covering The Midlands area - both geographically and in legal expertise! We sit on all major lending panels delivering a high Quality service. All of our lawyers have a wealth of Experience in dealing with matters from start to finish and every client is valued. Affordable services are the backbone of our company, with transparent fees set out. Residential Property Conveyancing | Commercial Property & Leasing | Family & Divorce | Litigation | Employment | Wills | Probate | Trusts


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

725 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Conveyancing

My partner and I used Glover Priest to buy a property, it was our first time doing most of this process. The staff were absolutely lovely throughout our whole process, when I felt like I was asking silly questions or asking them to repeat, she always answered in a kind and calm manner. They never made me feel as if I couldn't ring or email her about anything. I have and will continue to tell the praises of this company, I have already referred 2 other people to use this company.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Transparent, Timely & Professional

The most professional, speedy, and transparent solicitors I have found to date. Thank you for your work Amarjit, Conner and Sharon. I will certainly return in the future. Highly recommend!!

15 April 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your feedback. We are pleased to hear that Amarjit, Conner and Sharon provided a professional, speedy and transparent service during your transaction. We certainly look forward to you returning to us in the future.

Rated 1 out of 5 stars

A dreadful experience

A self styled property lawyer called Kellie has been acting for the buyers of our property. She was originally instructed in January and soon after that she was told that the developer of our new build property required exchange of contracts by 7 April. She has shown no sense of urgency at any stage and has made no effort to meet the 7 April deadline. As the date for exchange passed she was asking stupid questions about building regulations approval for 20 year old loft insulation installed by our predecessor’ predecessors, which unbeknown to Kellie did not require building regulations approval). She has also spent the last 10 days dithering over bifolding doors that were installed 13 years ago when our house was extended by our predecessors. Kellie has been uncommunicative throughout and has taken long periods of time to carry out very simple tasks. A new date for exchange of contracts has been set for 17 April but Kellie is making no effort to achieve that and has more or less told our conveyancer that she has no intention of doing so. If our purchase falls through we will be left out of pocket to the tune of several thousand pounds, her own clients will be left several hundred pounds out of pocket for their property survey (and will lose a very nice house) and our estate agents will not get paid. Kellie is, by a long way, the worst conveyancer I have ever come across. If our transaction falls through I shall report Glover Priest to the Solicitors’ Regulation Authority and if necessary take legal proceedings to recover our losses. If I could give her no stars I would.

14 April 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your feedback. We take all comments about our service seriously. However, after reviewing this review it is clear you are not a client of our firm and thus not in a position to review any of our highly qualified team and processes.

The details contained in this review are factually incorrect. As you may appreciate, we are unable to comment on or discuss the details of this property transaction publicly due to our professional obligations of confidentiality to our client.

Conveyancing transactions often involve a number of parties and legal requirements, and matters such as enquiries and regulatory checks must be handled carefully to ensure compliance with legal and lender obligations and to ensure our clients are fully aware of these. These processes can sometimes raise questions about historic works or documentation, which are standard parts of due diligence.

If you wish to engage further with this transaction please ensure you directly engage with your legal team and not ourselves as we are unable to support you.

Rated 5 out of 5 stars

Sophie handled our conveyancing…

Sophie handled our conveyancing excellently, helping us navigate the conveyancing for our latest buy to let.
The transaction was a little more complicated as Sophie needed to look deeper into the management agreement from the housing association to guide me on the suitability of the deal. My property purchase went through last month and we have already received our first payment.. great work!

10 March 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your feedback Sky. We are pleased that Sophie provided such excellent service, helping you navigate your buy to let purchase. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Miracle Workers

Miracle Workers! Highly Recommend Steph and the Team
​I cannot thank Steph and the team enough for their incredible support during what turned out to be a nail-biting move.
​We hit a major crisis at the eleventh hour and genuinely thought we weren't going to exchange on the day. The prospect of not getting the keys to our new home was terrifying, but the team stayed calm, focused, and worked tirelessly behind the scenes to pull it back from the brink.

27 February 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your feedback Christian. We are pleased that Steph provided such excellent service, particularly at the eleventh hour. We hope you enjoy your new home and we look forward to working with you in the future.

Rated 5 out of 5 stars

First time buyer experience

I had a great experience with Anouska, Gemma, and Kerrie as my conveyancers when buying my first home. As a first-time buyer, I really appreciated their patience, clear communication, and professionalism throughout the process. They made everything feel smooth and manageable, kept me well informed at every stage, and were always quick to respond to any questions. I’m very grateful for their support and would happily recommend them to anyone looking for reliable and friendly conveyancers.

31 March 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful feedback, Zoe. We’re delighted to hear that Anouska, Gemma, and Kerrie were able to make your first home purchase a smooth and positive experience. We really appreciate your recommendation and are thrilled to have supported you through this important milestone.

Rated 1 out of 5 stars

Joke of a solicitors

Started off really well, then I found out through my estate agent that my solicitor quit her job. Not once did the solicitors call me to explain the situation. Then later when everything was almost done, they told my estate agents (not me) that they sent the contract through the post. Not sure who they sent it with as to this day (almost 4 months later) I still haven’t received the important documents.

After I drove all the way to their office to sign the documents that they “sent through the post” they had the audacity to say that the post office must of lost it. It’s nice to know that such important documents were not treated as such. I got the keys to my property on the 8th of Jan, and yet still to this day 28/03/26 the important document are still yet to be delivered.

So it’s easy to come to the assumption that the solicitors lied to me about them sending the documents in the first place…

The communication of this solicitors is borderline non existent. Then when it came to moving day, the sellers didn’t leave the property until 7.45 hours past they were meant to. And the solicitors couldn't care less.

Avoid them at all costs, as soon as the fee is paid they could not care less.

8 January 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you Lewis for taking the time to leave your review. I am sorry to hear that your transaction didn't go as you expected. As with all organisations we do on occasion have people move on to different roles, it is unfortunate that this information came to you via your estate agent and not ourselves directly, something we will certainly ensure doesn't happen in the future.
I have looked into your postal complications and can confirm that the contract was sent through the Royal Mail but this appears not to have reached you. Unfortunately we have no control over the Royal Mail but I am glad to hear the contract was signed before Christmas allowing the progression of your transaction.
With regards to your day of moving, I can see you reached out to us at 5:53pm after our offices had closed at 5pm to advise the property was still not vacated. I can see a reply was made the following day at 9:10am where you advised you were in the property. Unfortunately, as we are not on site for any move we are reliant on being kept informed by you and your agent on the day of the move during our working hours to allow us to take this up with the sellers law firm.
During your transaction I can see numerous emails to you and several phone calls ensuring you were kept informed throughout the process.
I wish you all the very best with your new home.

Rated 5 out of 5 stars

Brilliant team

A huge thank you to Kellie, Charlotte, Cerys at GloverPriest, Market Harborough, for their conveyancing work on my recent property sale. Attentive, friendly, professional all through the process, backed up with sound advice and great communication. A delight to work with and highly recommended. Would certainly choose GloverPriest again.

20 March 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your feedback and recommendation Paul. We are delighted to hear that Kellie, Charlotte and Cerys provided such attentive, friendly, and professional service throughout your property sale.

Rated 5 out of 5 stars

Great Solicitors

I was always told theres no such thing as a good solicitor but Ellie and Sally were fantastic from start to finish. I was always kept informed with quick replies and they handled everything as soon as they received it.

5 stars

13 March 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you so much, Matt! We’re delighted to hear that Sally and Ellie were fantastic throughout and we did reflect what good looks like in a solicitors. Your kind words and recommendation mean a great deal — we’re thrilled everything went smoothly in the end!

Rated 5 out of 5 stars

Brilliant service from Cerys Charlotte…

Brilliant service from Cerys Charlotte and Kellie would definitely use again and recommend they were so helpful

10 March 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you so much for your wonderful review Sarah! We’re delighted to hear you had an brilliant service from Kellie, Charlotte and Cerys. We look forward to assisting you again in the future — many thanks for choosing us!

Rated 5 out of 5 stars

Great Service

From the initial contact to the sale completion, I never doubted I made the right decision letting GloverPriest handle my house sale. Whether contacting Kellie, Charlotte or Cerys, replies were always prompt and helpful. Faultless

11 March 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you very much for your positive feedback, John. We’re delighted to hear you made the right decision in letting us handle your sale. I am glad that Kellie, Charlotte and Cerys were always on hand when needed. Please don’t hesitate to get in touch if you need further assistance in the future.

Rated 5 out of 5 stars

Always available by email and phone

Always available by email and phone, and prompt replying to any questions

11 March 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for taking the time to leave us a review. I am pleased to hear that your emails and phone calls were always responded to promptly.

Rated 5 out of 5 stars

Local solicitors Highly recommended.

I had a very complicated sale of a house, however I was kept informed all the way .
Both Connor and Sharon were particularly helpful and kind as I was going through a bad emotional state at the time.
I would have no hesitation in recommending Glover Priest and would certainly use them in the future.

5 March 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you Linda for your kind words especially around how Connor and Sharon were helpful and kind throughout such challenging times. We look forward to working with you again in the future.

Rated 1 out of 5 stars

Lost out on my dream home

Couldn't be bothered to keep in contact with me, constantly blamed the searches for not being complete, only to find out they were completed 2 months before. Wanting more money for extended searches even though previous questions hadn't been answered. As a 1st time buyer I was hoping for a guiding hand to make the process easier. Instead I lost out on buying my dream home. Just to be kept updated instead of blaming others would have really helped but nothing.

18 September 2025
Unprompted review
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Reply from GloverPriest Solicitors

Many thanks for taking the time to leave your review. I am sorry to hear that your conveyancing didn't go as you expected. I have now reviewed your file and can see last year you withdrew from the process due to personal feelings on the transaction.
Your searches, once all were received (as a local search takes substantially longer than others as we are reliant on local councils for these) were reported on a few days after we received these and advise was given that additional searches were required to which these were not authorised by you.
I can see that regarding questions not being answered was in relation to us waiting on replies to enquires which need to be answered by the sellers solicitor which we were still awaiting a response.

Rated 5 out of 5 stars

Change of name

I recently wanted to change my name and was put in contact with Salvia and Cathy and both of them were absolutely fantastic. They both dealt with all queries I had in a timely and efficient manner and I would highly recommend them both to anyone. Thanks again!

17 February 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you Scott for such a wonderful review. I am pleased to hear Salvia and Cathy were both fantastic, dealing with everything in an efficient manner. Thank you for your recommendation.

Rated 5 out of 5 stars

Great Service from GloverPriest & staff

Elizabeth Bould and the staff at GloverPriest made my experience easy and kept me informed along the way. Superb service from everyone, very knowledgeable and I would recommend them to everyone who needs help in any way. Thank you GloverPriest Yes 5 star service, was a typo

28 January 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you Mrs Thomas for taking the time to leave a wonderful review for Elizabeth and the team. I am taking your words as a 5 star review and the 1 star left appears to be an error. Im pleased Elizabeth and the team kept you fully updated and thank you for your recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent communications throughout and an extremely efficient, thorough and personal service for our house move. We felt we were treated very well. Kellie, Charlotte and Cerys work very hard and deserve praise.

5 February 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you Angela for leaving such a great review for Kellie, Charlotte and Cerys I am pleased that they provided such great communication and were extremely efficient. We look forward to working with you in the future.

Rated 5 out of 5 stars

Great Team

I used GloverPriest Solicitors for my house purchase and had a great experience throughout. Sally, Ellie and Saskia were all fantastic — professional, approachable, and always quick to respond to any questions I had. Communication was clear and reassuring at every stage, which made what can be a stressful process feel smooth and well managed. I felt well supported from start to finish and wouldn’t hesitate to recommend GloverPriest Solicitors.

29 January 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you, Abida, for your kind feedback. We’re pleased to hear that Sally, Ellie and Saskia were fantastic and professional, ensuring you were supported throughout the transaction. We look forward to assisting you with any future matters.

Rated 5 out of 5 stars

Excellent work by Charlotte, Cerys and Kellie

Charlotte, Cerys and Kellie handled our home move excellently (both sale & purchase). Responsive, efficient, thorough and always friendly throughout; I'd strongly recommend this conveyancing team at GloverPriest!
-Mike D

12 January 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you so much for your wonderful review Mike! We’re delighted Charlotte, Cerys and Kellie provided such prompt, responsive and efficient support and made the sale & purchase smooth and quick. Your kind words mean a lot to the team — we’re grateful for your recommendation and pleased you were so satisfied.

Rated 5 out of 5 stars

Very professional

Very professional team that guided me through a very difficult period, that would’ve spiralled out of control of I didn’t have them behind me. I’m so grateful for their help, thank you all

16 January 2026
Unprompted review
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Reply from GloverPriest Solicitors

Thank you John for your kind words, I am pleased to hear the team ensured they guided you all the way through a difficult time. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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