DC Law Reviews 9,872

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to keep them informed throughout various processes. Many people highlighted the excellent customer service, noting prompt responses and clear communication as key strengths. Reviewers frequently mentioned feeling supported and reassured, with the service often described as efficient and stress-free. However, some customers also noted issues with contact and communication, reporting difficulties in getting updates, unanswered emails, and slow response times. A few people mentioned feeling that their cases lacked urgency or ownership, and some experienced unexpected changes in their main point of contact without proper explanation.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Response time

Clients share positive opinions on response time. Many reviewers praise the promptness of replies to... See more

Customer communications

Consumers find contact to be ambiguous. While some customers praise quick and efficient communication, with... See more

Based on these reviews

Rated 5 out of 5 stars

Throughout the whole process of selling one property and buying another Harry Cotton at DC Law kept me constantly informed. I found him friendly and efficient and he was usually able to respond to m... See more

Company replied

Rated 5 out of 5 stars

DC Law - Completely wonderful and nothing but professionalism from Nasir who looked after us throughout the selling of our property. As you can appreciate, things are always never plain saili... See more

Company replied

Rated 5 out of 5 stars

We found Naomi Mather to be excellent, informing us every step of the way. The eWay site was easy to use except with being in joint names/account one of us could not sign in easily (Naomi tried numero... See more

Company replied

Rated 5 out of 5 stars

DC Law recently handled the sale of my late aunts property. Megan and her team kept me well informed throughout and ensured a very smooth process despite niggles from our buyers. I was a big fan of... See more

Company replied


Company details

  1. Conveyancer
  2. Lawyer

Written by the company

For two decades, DC Law has been providing a client-focused, nationwide service across its three UK offices. Courtesy of expert teams of solicitors, licensed conveyancers and legal executives, our clients are able to enjoy a supportive service focused on making every step of their home move matter as refreshingly straightforward as it can be.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Sonia Jutla was a fantastic conveyancer…

Sonia Jutla was a fantastic conveyancer - she was incredibly organised and efficient. Everything was completed and sent to us very promptly. A much better experience than we have ever had with house buying in the past.

24 January 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Charlotte,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Sonia.

Kind regards,
DC Law

Rated 5 out of 5 stars

Online visibility is superb

Online visibility is superb, can quickly action documents, an easy process and personal contact is also excellent

14 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Rachel,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Huge thank you to Fiona Pownall…

Huge thank you to Fiona Pownall at DC Law for supporting with my purchase. I am a first-time buyer and Fiona was very patient with me and explained everything clearly and managed my case efficiently. I would recommend Fiona to anyone looking for a professional and supportive conveyancer for their property transaction.

15 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Danielle,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Fiona.

Kind regards,
DC Law

Rated 5 out of 5 stars

Excellent

Excellent, professional service ! Nothing was too much trouble no matter how many questions, emails and phone calls I made ! I would defiantly recommend this company in particular Natasha Portsmouth ! An absolute star !

15 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

Megan Shaw guided me through every…

Megan Shaw guided me through every process.She is a very nice and professional lady.

15 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Moira,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Very professional

Very professional, kept me in the loop throughout, longsuffering!

30 March 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Thomas,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 1 out of 5 stars

Unable to contact Post Completion Team despite repeated attempts

I have been attempting to contact the Post Completion Team (PCT) since last year without success. Numerous voicemails have been left, but none have been returned. The main office advises that they have no internal means of contacting PCT and simply redirects me to the same unanswered number. Although my earlier dealings with DC Law were satisfactory, this ongoing issue has been extremely frustrating and I would not recommend their services.

13 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for bringing this to our attention. At DC Law we take all feedback very seriously and would like to investigate this further for you. Trustpilot have contacted you on our behalf to request further details. Please could you respond to Trustpilot with your full name, address and case-reference number and we can look into this matter for you.

Kind regards,
DC Law

Rated 5 out of 5 stars

DC Law - Outstanding service!!!

DC Law - Completely wonderful and nothing but professionalism from Nasir who looked after us throughout the selling of our property.

As you can appreciate, things are always never plain sailing.

Nasir was so reassuring and transparent, with al paperwork all given on time.

We are so happy that Nasir looked after us.

I could not recommend anyone better. Thank you Nasir.

10 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Neal,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 1 out of 5 stars

Not fit for purpose

Horrible experience over the past year. I made a full complaint, was promised a better services and yet nothing changed.

It's impossible to get an update from solicitors. In addition, they appear to ignore current legislation delaying transactions unnecessarily.

9 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Dario,

Thank you for taking the time to leave a review. We strive to deliver the best experience possible and are disappointed that you feel that this has not been the case. We would like to investigate the issues that you have raised and Trustpilot have contacted you on our behalf to request further details. If you could please respond to Trustpilot with your full name, address and case-reference number we will ensure that you are contacted with an update.

Kind regards,
DC Law

Rated 5 out of 5 stars

Convenient and adaptable

Throughout the whole process of selling one property and buying another Harry Cotton at DC Law kept me constantly informed. I found him friendly and efficient and he was usually able to respond to my requests and answer queries.
More often than not he would pick up the phone, and we would speak in person. Messages and emails were always responded to promptly.
Based on this experience I have asked Harry to deal with the sale of a second property. Excellent service.

2 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Paul,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Harry.

Kind regards,
DC Law

Rated 5 out of 5 stars

Nasir Aslam of DC Law very excellent!!

Nasir Aslam was so helpful with our purchase. He made the process seamless and carried us along every step of the way. He was very professional and prompt, responded to emails asap and followed very closely with our sellers to ensure we completed on a very favourable date. My husband and I really loved how he handled our case and we would definitely come back again to Dc Law. I highly recommend 👌

27 March 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with Dc Law, and we will be sure to pass the feedback on to Nasir.

Kind regards,
DC Law

Rated 5 out of 5 stars

Nasreen helped massively with what was…

Nasreen helped massively with what was a difficult process for us, was always very understanding of obstacles and helped us with any question or query that we had. Would recommend to anyone!

8 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Lucy,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

Emily Sibley ensured that the…

Emily Sibley ensured that the conveyancing on my property sale and purchase was managed in an excellent manner. She provided clear communications, paid attention to detail and was very professional in all matters. I always received prompt replies to any questions no matter how small and regular updates as progress occurred. She managed to make me feel secure in the legal process and I trusted her completely with both my properties. I always had someone available to support me if she was unavailable and never felt that anything was too much trouble.

16 March 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Claire,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Emily.

KInd regards,
DC Law

Rated 5 out of 5 stars

DC Law were involved in the sale of the…

DC Law were involved in the sale of the property from my late Fathers' estate. I was kept well informed of the progress of the ale, Nasreen working really to set timescales and liaising with other parties to make sure that timescales were met. Thank You

2 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Nasreen.

Kind regards,
DC Law

Rated 5 out of 5 stars

Excellent - highly recommended

I had negative views on residential conveyancing from my first purchase, so I went with DC Law on the referral of my estate agent. I’m so glad I did! Alex is wonderful - she is on top of everything, drives the matter forward, is very responsive and keeps me updated. The online platform is also a useful way of seeing the progress of the transaction and having everything in one place. I have felt reassured by DC Law acting for me and very grateful for Alex.

I would not hesitate to recommend DC Law to anyone buying or selling a property, and I would definitely use them again in the future.

2 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Charlie,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

Great service

we dealt with Harry Sawbridge for the sale of our property.
Harry always responded to phone calls and emails in a prompt fashion.
Harry kept us informed throughout the process.
I would definitely recommend Harry and DC Law.

2 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi David,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

Excellent service received by my…

Excellent service received by my solicitor Alexandra Westhead I would recommender her with high regard.

2 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Neisha,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Friendly and professional

DC Law made the process of selling our home a breeze. They were friendly, informative and professional from beginning to end, and made the whole process stress-free. Our conveyancer Chantel Smith was helpful, approachable, assured and knowledgable, nothing was too much trouble for her and from our first conversation it was obvious that we were in very safe hands. We would recommend DC Law to everyone.

2 March 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

With my solicitors suddenly closing…

With my solicitors suddenly closing down when I was in the middle of buying and selling a property, DC Law helped me complete my purchase and sale very quickly. Thankyou.

30 March 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 4 out of 5 stars

Our solicitor acted efficiently and the sale was very fast once probate granted

Our Solicitor with DCLaw, Lisa Rimmer, was great and everything was ready for the sale to go ahead very quickly once the Grant of probate was given. We were kept informed in the final stages of the sale.
Although our solicitor was good, the online web site
used by DCLaw for process tracking called eWay gave us confusion and difficulties to begin with. As there were two of us to be consulted regarding the sale, due to probate, we had initial problems with the online web site overwriting actions taken by the other. Repeating the same actions was frustrating until we realised what was happening. Then some tasks had to be dealt with by email. eWay needs to be able to cope with multiple users required to enter details. Would give 5 starts if not for eWay problems.

1 April 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Stefan,

We appreciate your feedback and are sorry to hear abut the difficulties you faced with the eway platform.We'll review your comments to improve our service.

Kind regards,
DC Law

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