The showroom was immaculately clean and a good selection of cars were available. The staff were warm, friendly and not over bearing. Our Sales Executive, Billy Miller, went above and beyond to assist... See more
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Appointment was easily booked when I called in the dealership. I had elected to drop and wait, my service advisor was Richard who met me at the reception. He kept me fully informed and my vehicle was... See more
Company replied
Our son recently purchased a used BMW1 Series, and Billy Miller at Sytner BMW Nottingham was exceptional throughout. He was very professional, informative, and nothing was too much trouble. The way he... See more
Company replied
We have brought many cars over the years from Sytner of Nottingham . The staff are so friendly and help full plus the selection of cars is all what you need under one roof . My mum who's 81 ye... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Lenton Lane, NG7 2AX, Nottingham, United Kingdom
- 0115 934 1414
4.5
Excellent
1K reviews
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Very polite and friendly staff at the…
Very polite and friendly staff at the reception. I did not have to wait long to hand over the car for servicing. After leaving the car, I was kept informed about the progress of the service. The service was completed in good time and the pick up was straightforward.
27 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Thank you very much for your kind words and positive feedback. We are delighted to hear that our reception team provided a polite and friendly experience, and that the service process was smooth and timely. It’s great to know you felt well informed throughout and that the collection was straightforward. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience with Sytner Nottingham BMW. We look forward to welcoming you back in the future.
Hayley did a fantastic job keeping me…
Hayley did a fantastic job keeping me updated on my cars progress. Really helpful and informative. Great asset to your team.
24 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear John, Thank you very much for your kind words and positive feedback. We are delighted to hear that Hayley provided you with helpful and informative updates throughout your car’s progress. It’s wonderful to know she made a real difference to your experience. We truly appreciate you recognising her efforts and are proud to have her as part of our team. Your support means a great deal to us, and we look forward to assisting you again in the future. Best wishes, Sytner Nottingham BMW Team
Excellent service and fantastic Sales…
Excellent service and fantastic Sales Advisor who helped me select my new car. Service was personalised to my requirements with fast and efficient delivery.
14 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Rob, Thank you very much for your kind words and for taking the time to share your experience with Sytner Nottingham BMW. We are delighted to hear that our Sales Advisor provided personalised service tailored to your requirements and that the delivery was both fast and efficient. It’s wonderful to know you are pleased with your new car. Your feedback is greatly appreciated and serves as a fantastic encouragement to the entire team. We wish you many enjoyable journeys ahead. Best regards, Sytner Nottingham BMW
Very professional team
I had a recall appointment and my car was fixed very quickly
27 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Antonio, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that your recall appointment was handled swiftly and efficiently. It is always our aim to provide a seamless and positive service for all our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Nottingham BMW. We look forward to welcoming you back in the future. Best regards, Sytner Nottingham BMW Team
Sytner Nottingham.
I have always been wary of car dealerships. In this case I had no need to worry, from initial contact right through to the collection of my new car the service was excellent. Reception staff and the salesman were first class. I can highly recommend this dealership.
15 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Adrian, Thank you very much for your kind words and for taking the time to share your experience with Sytner Nottingham BMW. We are delighted to hear that our team provided excellent service from start to finish and that you felt comfortable throughout the process. It is wonderful to know that our reception staff and sales team made such a positive impression. Your recommendation means a great deal to us, and we hope you enjoy your new car for many miles to come. Best wishes, Sytner Nottingham BMW
Reply from Sytner Group - Sytner Nottingham BMW
Dear Keith, Thank you very much for your kind words and for taking the time to share your experience with Sytner Nottingham BMW. We are delighted to hear that you found our service excellent in all respects. It is always our aim to provide the highest standards and ensure complete satisfaction for our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We look forward to welcoming you back in the future. Kind regards, Sytner Nottingham BMW Team
Oil change and filter and the rest of…
Oil change and filter and the rest of the car is perfect
23 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Mr Booth, Thank you very much for your kind words and for taking the time to leave a review. We are delighted to hear that your oil change and filter service went smoothly and that your car is in perfect condition. It’s always our aim to provide excellent care and ensure your vehicle performs at its best. We truly appreciate your support and look forward to welcoming you back to Sytner Nottingham BMW in the future. Best wishes, The Sytner Nottingham BMW Team
Excellent service.
22 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Obert, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you received excellent service at Sytner Nottingham BMW. It is always our aim to provide a first-class experience for all our customers, and your feedback is truly appreciated. Should you require any further assistance in the future, please do not hesitate to get in touch. We look forward to welcoming you back soon. Kind regards, The Sytner Nottingham BMW Team
Long wait
I arranged time 9-30am for MOT and brake fluid change Sytner emailed me to bring car in at 8-45am I thought ok a couple of hours wait and I’d be home for lunch when I arrived I was told pick up car 5-00pm. Why bring arrival time forward 45mins? However the work was carried out to my satisfaction.
20 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear John, thank you for your feedback. We apologise for the change in your appointment time and any inconvenience this caused. We understand how important it is to have clear communication regarding timings, especially when planning your day. We are pleased to hear that the work carried out met your satisfaction. Your comments are valuable to us, and we appreciate you taking the time to share your experience with Sytner Nottingham BMW. Kind regards, Sytner Nottingham BMW.
I’ve had some mixed experiences dealing…
I’ve had some mixed experiences dealing with the motor trade but in my multiple car dealings with Daniel Rana at BMW Nottingham I have struck 5-stars! Daniel is attentive, patient, and hard working for his customers. A real asset that I have no hesitation in turning to time and time again.
20 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Mr Nelms, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Daniel has consistently provided attentive and patient service throughout your multiple visits. It is wonderful to know he has earned your trust and confidence. Your continued support means a great deal to us, and we are honoured to be your chosen dealership time and time again. We look forward to assisting you in the future. Kind regards, Sytner Nottingham BMW Team
Reply from Sytner Group - Sytner Nottingham BMW
Dear Mark, Thank you very much for your kind words and for taking the time to share your experience with Sytner Nottingham BMW. We are delighted to hear that you found our service to be good and timely, and that you felt well looked after throughout your visit. It is always our aim to provide the highest standard of care and attention to every customer. Your positive feedback is greatly appreciated and motivates us to continue delivering excellent service. We look forward to welcoming you back in the future. Best regards, The Sytner Nottingham BMW Team
M3 Service & Repair Day
Took my M3 to Sytner Nottingham this Saturday and I was very pleased with the work carried out. The attention to detail on the car and with customer service to myself was very good.
I bought the M3 from Sytner 12 years ago and have always found them to be quite thorough and will continue to use them for care of my beloved M3.
18 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Rick, Thank you very much for your kind words and continued loyalty over the past 12 years. We are delighted to hear that you were pleased with the attention to detail and customer service during your recent visit. It’s always a pleasure to care for such a cherished M3, and your positive feedback truly means a lot to the team here at Sytner Nottingham. We look forward to welcoming you back for many years to come. Best wishes, The Sytner Nottingham BMW Team
Allens & Sia have been first class in…
Allens & Sia have been first class in trying to get the deal over the line on a used car, a real asset to the company. The only major issue I have is that the telecoms system needs an urgent review, as I could not get past the automated system to speak to anyone and had to rely on email and a callback. Great work team, and keep it up, I would employ either of you :)
17 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Thank you very much for your kind words regarding Allens and Sia; we’re delighted to hear they provided first-class service and made the process smooth for you. We truly appreciate your honest feedback about our telecoms system and understand how frustrating that must have been. Your support means a great deal to us, and we’re pleased you had a positive experience overall. We hope you enjoy your vehicle and look forward to assisting you again in the future. Best wishes, Sytner Nottingham Team
I was made to feel welcome and valued…
I was made to feel welcome and valued on arrival and Olivia was very friendly and professional.
She kept me updated at all times and I was very happy with the service I received from Olivia.
16 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Darren, Thank you very much for your kind words. We are delighted to hear that Olivia made you feel welcome and valued during your visit to Sytner Nottingham BMW. It’s wonderful to know that her friendly and professional approach, along with keeping you updated throughout, contributed to a positive experience. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your feedback. We look forward to welcoming you back in the future. Best regards, The Sytner Nottingham BMW Team
I recently took my car in for a recall…
I recently took my car in for a recall service and had a really positive experience. Olivia was extremely helpful throughout the entire process. Her communication was excellent—she kept me fully updated about my car at every stage, which made everything feel smooth and stress-free.
What stood out most was her understanding and warm approach. She was not only professional but also genuinely kind, honest, and easy to talk to. It’s rare to come across such great customer service, and it made a big difference to my experience.
Thank you, Olivia, for your outstanding support!
13 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Judita, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Olivia provided such excellent communication and support throughout your recall service. It’s wonderful to know her warm and professional approach made the process smooth and stress-free for you. Your feedback is truly appreciated and will be shared with Olivia. We look forward to welcoming you back to Sytner Nottingham BMW in the future. Kind regards, Sytner Nottingham BMW Team
Niamh provided excellent customer care.
Niamh provided excellent customer care for me. She messaged several times during the day to keep me informed of progress and was very helpful throughout. The car was ready ahead of time, the paperwork dealt with promptly, and the overall experience was great. Thank you Niamh
13 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Philip, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Niamh provided excellent customer care and kept you well informed throughout the process. It’s wonderful to know that your car was ready ahead of time and that the paperwork was handled promptly. We truly appreciate your positive feedback and are pleased that your overall experience with Sytner Nottingham BMW was great. Kind regards, The Sytner Nottingham BMW Team
It all went to plan and we were treated…
It all went to plan and we were treated very well kept up to date at all times and Maddie went over and above to make sure everything was sorted as per my request
Thank you to everyone involved
13 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Lorraine, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that everything went to plan and that Maddie was able to go above and beyond to meet your requests. It’s wonderful to know you felt well looked after and kept informed throughout. Your feedback is greatly appreciated by the whole team here at Sytner Nottingham BMW. We look forward to welcoming you back in the future. Best wishes, The Sytner Nottingham BMW Team
Reply from Sytner Group - Sytner Nottingham BMW
Thank you ever so much for your kind words and for taking the time to leave such a positive review. We are absolutely delighted to hear that you found our service to be excellent. It is always our aim to provide the highest standard of care and attention to every customer. Your feedback truly means a great deal to the entire team here at Sytner Nottingham BMW. We look forward to welcoming you back in the future. Best wishes, The Sytner Nottingham BMW Team
Very smooth purchase of a X5 from Sytner BMW Nottingham
Great customer experience, smooth purchase and very happy with the overall process from Daniel at Sytner BMW.
I Initially rang to ask for a video of the X5 I was interested in. That was sent within an hour. Visited Sytner BMW Nottingham the same day. The car was ready to view and test drive. Even showed me some other colour options in the X5 to help me decide which colour.
Agreed the purchase with the paper process very smooth. Daniel Rana the BMW sales rep explained everything clearly, wasn't pressured on the purchase or the options. Daniel organised everything through the week and I picked up the X5 the following week. Can't faulty the process, service and very happy with the X5.
Can't recommend Sytner BMW Nottingham enough and in particular Daniel who made the process effortless.
Would definitely do business their again.
9 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Thank you, Dave, for your fantastic review. We’re delighted to hear that Daniel provided such a smooth and enjoyable experience throughout your purchase of the X5. It’s great to know that the video, test drive, and paperwork all met your expectations without any pressure. Your kind words about our service and Daniel’s support mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Sytner BMW Nottingham in the future. Enjoy your new X5!
Good service / hospitality
1 April 2026
Unprompted review
Reply from Sytner Group - Sytner Nottingham BMW
Dear Philip, Thank you very much for your kind words and for taking the time to share your positive experience with us at Sytner Nottingham BMW. We are delighted to hear that you appreciated our service and hospitality. It is always our aim to provide a welcoming and professional environment for all our customers. Your feedback is greatly valued and encourages us to maintain the high standards we strive for. We look forward to welcoming you back in the future. Kind regards, The Sytner Nottingham BMW Team
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