A great team, great experience all around. Some discerning news for my car came of my visit, though Kelly and Jack advised me in the most passionate and thoughtful of ways. Would 100% recommend Sytner... See more
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We had an excellent experience, we were kept well informed throughout the process the customer service from Imran was brilliant! I would also like to thank the sales man that gave little man some bi... See more
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The staff were really friendly and helpful - professional and polite from start to finish. Kept me informed every step of the way and were quite accommodating and they were also very hospitable offeri... See more
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I requested forx seasonal health check alongside, service & diesel additive. I didnt notice adblue topped up. Diesel additive was left on the passenger seat no information whatso ever. I also noticed... See more
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Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Bath Road, SL6 0BW, Maidenhead, United Kingdom
- 01628 680300
4.5
Excellent
565 reviews
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Reply from Sytner Group - Sytner Maidenhead BMW
Dear Kum P R, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you had a great experience with Imran and that our service met your expectations. It is always our aim to provide excellent customer care, and your feedback is truly appreciated. We look forward to welcoming you back to Sytner Maidenhead BMW in the future. Best wishes, The Sytner Maidenhead BMW Team
Great customer support
Always a warm welcome
Megan was a great help throughout and Sam really helped on resolving my cars faults and explaining the diagnostic printout
As a team, the staff listened to my concerns, caused by another company, and really supported with my requirements and resolving the issues.
11 June 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Rob, Thank you very much for your kind words. We are delighted to hear that Megan and Sam provided excellent support and clear explanations throughout your visit. It’s wonderful to know our team listened carefully to your concerns and helped resolve the issues caused by another company. Your feedback is greatly appreciated, and we’re pleased that you felt well supported. We look forward to welcoming you back to Sytner Maidenhead BMW in the future. Best wishes, The Sytner Maidenhead BMW Team
Excellent service
Excellent service. Friendly and helpful staff. Clean and comfortable waiting area.
8 June 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Eric, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our service excellent and our team friendly and helpful. It’s wonderful to know that the waiting area met your expectations in terms of cleanliness and comfort. Your positive feedback is greatly appreciated and motivates us to maintain the high standards our customers deserve. We look forward to welcoming you back to Sytner Maidenhead BMW in the future. Best regards, The Sytner Maidenhead BMW Team
Excellent service from Olivia from…
Excellent service from Olivia from booking in to up to date status reports.
4 June 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Khan Zaman, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Olivia provided excellent service from the initial booking through to keeping you updated throughout. It is always our aim to ensure every customer feels well informed and valued. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We look forward to welcoming you back to Sytner Maidenhead BMW in the future. Kind regards, The Sytner Maidenhead BMW Team
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Wedge, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our team courteous and professional, as we always strive to provide the highest standard of service to all our customers. Your continued support means a great deal to us, and we look forward to welcoming you back to Sytner Maidenhead BMW in the future. Best wishes, The Sytner Maidenhead BMW Team
Treated Like a Valued Customer
Waiting a couple of hours at Sytner for my car to have a recall procedure was a very pleasant experience. Polite staff and a hotel style waiting area were very welcome. I was updated on progress throughout.
Overall I was treated like a valued customer.
1 June 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Barry, Thank you very much for your kind words. We are delighted to hear that your experience during the recall procedure was pleasant and that our polite staff and comfortable waiting area met your expectations. Keeping you updated throughout the process is something we take pride in, and it’s wonderful to know you felt valued as a customer. Your feedback is greatly appreciated, and we look forward to welcoming you back to Sytner Maidenhead BMW in the future. Best regards, The Sytner Maidenhead BMW Team
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Shaju, Thank you very much for your kind words and for taking the time to share your experience with Sytner Maidenhead BMW. We are delighted to hear that you found our service prompt and appreciated the timely updates on the progress. It is always our aim to provide a smooth and efficient experience for our customers. Your positive feedback is greatly valued and motivates us to maintain the highest standards. We look forward to welcoming you back in the future. Best regards, The Sytner Maidenhead BMW Team
Service
Easy to book service with comprehensive information given by Service coordinator. Staff extremely friendly and welcoming especially Service Coordinator Kelly Lines who kept me updated on progress of the service of my car. Facilities while awaiting service great.
27 May 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear D. V., Thank you very much for your kind words and for taking the time to share your experience at Sytner Maidenhead BMW. We are delighted to hear that Kelly Lines and the team provided friendly, welcoming service and kept you well informed throughout. It’s wonderful to know you found the booking process straightforward and enjoyed the facilities while waiting. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best wishes, The Sytner Maidenhead BMW Team
Excellent sales experience with no…
Excellent sales experience with no pressure ensuring I was comfortable with my choices.
Bill was fantastic through the sales process to the delivery of my new car ensuring I understood everything before driving away. This level of service ensures I will continue to utilise BMW every time.
17 May 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Mason, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Bill provided such a fantastic, pressure-free service and ensured you felt comfortable throughout the entire process. It’s wonderful to know you fully understood everything before driving away in your new BMW. Your continued loyalty means a great deal to us, and we look forward to welcoming you back to Sytner Maidenhead BMW in the future. Best wishes, The Sytner Maidenhead BMW Team
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Kash, Thank you ever so much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you consistently receive great service at Sytner Maidenhead BMW. It is always our aim to provide an excellent experience for every customer, and your feedback truly means a lot to the entire team. We look forward to welcoming you back again soon and continuing to meet your expectations. Best wishes, The Sytner Maidenhead BMW Team
Great experience as always
Great experience as always. Friendly staff and good communication.
21 May 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Gary, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our team friendly and appreciated the clear communication throughout your visit. It is always our aim to provide excellent service and ensure every customer feels valued. Your continued support means a great deal to us, and we look forward to welcoming you back to Sytner Maidenhead BMW in the future. Best wishes, The Sytner Maidenhead BMW Team
Good service, just took a bit long.
Nice setup and service, friendly and welcoming staff, was able to work whilst I waited with Wi-Fi available. It took almost 4hrs when estimated 90 mins. Was the only down side. Take laptop power!
7 May 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear L3EDX, thank you for your kind words about our friendly staff and comfortable waiting area with Wi-Fi. We’re pleased you found the environment welcoming and convenient for working during your visit. However, we do apologise for the delay in your service, as we appreciate your time is valuable. Your feedback is important to us, and we hope to provide a more timely experience in the future. Thank you once again for sharing your thoughts.
Very helpful from start to finish
Very helpful from start to finish
Managed to secure a good deal
27 April 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Satish, Thank you very much for your kind words. We are delighted to hear that you found our team very helpful from start to finish and that we were able to secure a good deal for you. It is always our aim to provide a smooth and positive experience for all our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We hope you enjoy your new BMW and look forward to welcoming you back in the future. Best wishes, Sytner Maidenhead BMW Team
Got a new car at Sytner Maidenhead
Got a new car at Sytner Maidenhead. Caolan and Jeremy were super nice. Always treating you with respect, answering every silly questions we had. Really helpful at every step of the process. For sure we’ll be back in the future.
25 April 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Luciano, Thank you very much for your kind words. We’re delighted to hear that Caolan and Jeremy provided you with respectful and helpful service throughout your car purchase. It’s great to know that all your questions were answered and that you felt supported every step of the way. We truly appreciate your positive feedback and look forward to welcoming you back to Sytner Maidenhead BMW in the future. Enjoy your new car! Best wishes, The Sytner Maidenhead BMW Team
I would like to recommend Imran
I would like to recommend Imran, who was very helpful and provided me with excellent customer service. I took my car in for a service, and he made the whole experience smooth and stress-free.
15 April 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Hassan, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Imran provided you with excellent customer service and made your service visit smooth and stress-free. It is always our aim to ensure every customer feels valued and well looked after. Your recommendation means a great deal to us, and we look forward to welcoming you back to Sytner Maidenhead BMW in the future. Best regards, The Sytner Maidenhead BMW Team
Well done Sytner Maidenhead
The staff, especially Megan, was very helpful in dealing with my service request. My car was well washed and cleaned after the service as a complimentary. All in all a very good experience.
9 April 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Dinesh, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Megan and the team were helpful throughout your service visit and that you appreciated the complimentary wash and clean. It’s wonderful to know that your overall experience was very good. We truly value your feedback and look forward to welcoming you back to Sytner Maidenhead BMW in the future. Best regards, The Sytner Maidenhead BMW Team
Great experience, Rizwan is a credit to BMW
Brought a used approved car from Maidenhead sytner BMW. I would say some of the best service I’ve been offered through a car dealership. From promptly responding to all my questions alongside a no hassle negotiation with part x values / car finance deals through catering to all of our specific requests, Rizwan is a credit to the used BMW team. Special mention to Bash also for getting the numbers to exactly where we wanted. Would defo recommend this BMW dealership specifically.
28 March 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Thank you for your fabulous review and feedback, your kind words with be shared with and appreciated by Rizwan! Thank you, Team BMW Maidenhead.
M2Yellow
M2Yellow
Everything agreed for the sale was carried out efficiently and spot on.
Would recommend to anyone.
28 March 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Stephen, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that everything was carried out efficiently and to your satisfaction. It is always our aim to provide a smooth and enjoyable process for all our customers. Your recommendation means a great deal to us. We hope you continue to enjoy your BMW and look forward to welcoming you back in the future. Best wishes, The Sytner Maidenhead BMW Team
Excellent service from Sytner Maidenhead
Excellent service from Sales Executive Jeremy Wilson and brilliant attention from Steve Gugan, the tyre guru.
25 March 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear David, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jeremy Wilson provided excellent service and that Steve Gugan’s expertise with tyres made a positive impression. It’s always wonderful to know our team’s efforts are appreciated. Your feedback means a great deal to us, and we hope to continue delivering the same high standard of service whenever you visit Sytner Maidenhead BMW. Best regards, The Sytner Maidenhead BMW Team
BMW Service
I recently had my BMW serviced and the overall experience was very good. Imran and the staff were professional, friendly, and kept me well informed throughout the process. Everything was explained clearly, and the work was completed as promised.
The quality of service met my expectations, and my car was returned in great condition. It’s reassuring to know the vehicle is being looked after by a knowledgeable and efficient team.
Overall, a smooth and positive experience—I would be happy to return for future services.
20 March 2026
Unprompted review
Reply from Sytner Group - Sytner Maidenhead BMW
Dear Gurpreet, Thank you very much for your kind words and positive feedback. We are delighted to hear that Imran and the team provided a professional and friendly service, keeping you well informed throughout. It’s wonderful to know that your BMW was returned in excellent condition and that the quality of service met your expectations. We truly appreciate your recommendation and look forward to welcoming you back for any future servicing needs. Best regards, Sytner Maidenhead BMW Team
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