Swisstool Reviews 

903
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I ordered the wrong knife by mistake, I called the company and Stephen was happy for me to return the knife and credit it towards the knife I wanted. All done over the phone and the companion knife ar... See more

Rated 1 out of 5 stars

My parcel was returned to SwissTool, but I received no refund or update. I contacted them three times by email and by web 'contact us page' and waited over a 2 months without receiving a single respon... See more

Rated 5 out of 5 stars

**EXCELLENT** company. I have bought multiple Swiss Army knives from them now over the past year. Each time they had exactly what I was looking for at a decent price. I am in the USA so they made i... See more

Rated 1 out of 5 stars

Placed an order, which they acknowledged, then had an email saying they posted it the next day, but still waiting for it to arrive 10 days later. No reply to my email asking where my order is. I wil... See more

Company details

  1. Tool Store

Written by the company

SwissTool.co.uk - Personalised Swiss Army Knives


Contact info

3.4

Average

TrustScore 3.5 out of 5

903 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(903)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Victorinox Ranger Green

a great multitool that i have carried almost daily and used many times since purchase. it's one of my favourite colours too :)

3 November 2022
Unprompted review
Rated 1 out of 5 stars

Is there a system to Correct Incorrect Deliveries?

I ordered small toothpicks, but tweezers arrived. I messaged them twice, but with no response. I've filled in another contact form this morning, but with little confidence. The test of any company is how they respond when things go wrong.

9 September 2022
Unprompted review
Rated 1 out of 5 stars

Dismal

Dismal. Never received order despite charging my card immediately on transaction. Impossible to contact. Reported to trading standards. Instructed bank to "Chargeback". Read the reviews. Avoid!

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Replacement

I foolishly managed to lose my red Picknicker knife and chose the smaller green Spartan as a replacement with the bonus of free personalisation.

I really miss the locking blade of the Picknicker, but the Spartan allows me to remain within the law and to be carried at all times.

The service from Swisstool was excellent and the knife up to the usual high standard.

13 June 2022
Unprompted review

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