I ordered the wrong knife by mistake, I called the company and Stephen was happy for me to return the knife and credit it towards the knife I wanted. All done over the phone and the companion knife ar... See more
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My parcel was returned to SwissTool, but I received no refund or update. I contacted them three times by email and by web 'contact us page' and waited over a 2 months without receiving a single respon... See more
**EXCELLENT** company. I have bought multiple Swiss Army knives from them now over the past year. Each time they had exactly what I was looking for at a decent price. I am in the USA so they made i... See more
Placed an order, which they acknowledged, then had an email saying they posted it the next day, but still waiting for it to arrive 10 days later. No reply to my email asking where my order is. I wil... See more
Company details
Written by the company
SwissTool.co.uk - Personalised Swiss Army Knives
Contact info
United Kingdom
- 02380 528 257
- orders@swisstool.co.uk
- www.swisstool.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Excellent
Great selection, quick delivery and all round excellent service. I have bought from Swisstool several times and highly recommend them.
A quality keepsake/gift
This is the second time I have ordered from swisstool. One pen knife personalised as a Christmas gift for my partner which he loved. My father admired it so I bought him one, personalised for Father's Day which he was thrilled with. A lovely gift/keepsake but useful too.
Ordered a small Swiss army knife for my…
Ordered a small Swiss army knife for my wife, and got it in her favorite yellow. Ordering was easy and delivery was quick and came when it was advised.
Excellent Service
Your selection of products was very good. You offered upgrades not always available from other vendors. Ordering merchandise was easy. Prices were fair. Delivery was quick.
I was never disappointed in the product received.
I have ordered more than once and will order again.
Best pocket multi tool
As expected,the Swiss army knife arrived in good time . And looked beautiful. .thank you
Item received quickly
Item received quickly, packaged beautifully as normal and works well
great product and service
Very pleased with the quick and efficient service. The knife is great and my wife is very pleased with the sharpness and finish of the casing.
Highly recommended
I am totally satisfied with my purchase. Exactly what I wanted, great quality, fast delivery and excellent service.
Excellent service on 3 occasions that I…
Excellent service on 3 occasions that I have used them. Easy to order and fast delivery.
Poor
Poor. Ordered a knife with my son's name and number on it. They sent the wrong colour without any name or number. Wrote an email and got no response. Wrote a message through their website and still got no response. Ignorant company.
Absolutely superb service
Absolutely superb service, I managed to break the pliars on my xmas gift from the wife. Three weeks later, it's back and as good as new. Cannot rate highly enough
Best price I could find for the…
Best price I could find for the Victorinox Compact. Great communication both by phone and email and delivery faster than stated. A pleasure to deal with.
Great
Great. Good prices. Customisation without any mistakes/issues and fast delivery. Very satisfied, many thanks.
Reliable quality
Ordered 2 knives, one engraved. Happy with the quality of the knives. The engraving looks good but the handle was left wavy on the top of the writing. Delivery was fast but there is no way to track your order.
Overall, I'm very happy with the products and services and would recommend.
Excellent products
Excellent products, quick delivery and reasonable prices.
Prompt delivery.
Engraved knife.
Ordered Swiss Army knife everything was spot on came on time all good. Thanks.
Awesome
Extremely fast delivery even across the pond to Canada. More than delighted with the quality of the product and the service provided. Finally a vendor worthy of the products they sell.
Great service as always
Simple and Effective
I ordered a Deluxe Tinker with a customised message etched on the knife.
The customisation tool was very easy to use, and the appearance in person matched exactly what was presented online.
I ordered express delivery (as it was short-notice leaving gift for a colleague) and the product was completed and in my hands within a day and a half of purchasing.
Very quick, easy, and accurate service. I recommend without hesitation.
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