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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, including ties, pocket squares, and other accessories. Many people highlight the extensive range of colors and the ability to order samples, which greatly assists in finding the perfect match for their needs. The ordering process is frequently described as smooth and efficient, with many appreciating the quick turnaround times. Reviewers also commend the outstanding customer service, noting the helpfulness and proactive communication from the team. People appreciate the personalized support, such as assistance with color matching, seamless returns, and regular updates on their orders. The attention to detail, from elegant packaging to thoughtful follow-up messages, contributes to a highly positive overall experience for consumers.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality of ties, pocket... See more

Service

Clients share positive opinions on service, consistently praising the exceptional customer service, prompt... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of products,... See more

Order

Reviewers express great satisfaction with the ordering process. Customers highlight the seamless experience,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional customer service! When the sample ties didn’t match our bridesmaid dresses, George reached out proactively and helped us find the ideal colour. He also arranged a seamless return when we o... See more

Rated 5 out of 5 stars

We went round 20+ shops looking for the perfect ties for our wedding. Then one day we found Swagger & Swoon who offered sample orders. There were lots of options we liked so we ordered some samples an... See more

Rated 5 out of 5 stars

As all the other reviews, cant recommend this company enough. Very satisfied with items purchased, ties, pocket squares and ribbon. Several good sized samples were sent for colour matching purposes... See more

Rated 5 out of 5 stars

The colour swatches arrived quickly and the options where perfect. Once we had decided on the best colour match for the ties and pocket squares everything arrived in a timely fashion. We where even ab... See more


Company details

  1. Fashion Accessories Store

Written by the company

The Wedding Tie Colour Matching Experts Swagger & Swoon is the UK’s leading online retailer of specialist groomswear, offering over 500 shades of wedding ties, cravats, and accessories. Each piece is crafted to perfectly match your wedding colour palette — trusted by thousands of brides and grooms every year. Renowned for our customer service and unrivalled colour range, Swagger & Swoon proudly holds Best Groomswear from the UK Wedding Awards two years running. Our mission is simple: to make choosing your wedding ties as exciting and personal as finding the perfect dress.


Contact info

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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Rated 5 out of 5 stars

Would 100% recommend!

Swagger and Swoon were amazing!

We ordered some swatches from them to match our bridesmaids dresses, and they arrived super quickly. We then ordered pocket squares and ties from them for the groomsmen. Great quality, great communication throughout the delivery process, even on the wedding day!

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Perfect ties

The tie I got was the perfect colour and really well made. I had loads of compliments throughout the day and couldn't have wished for a better experience.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience ordering. We only ordered 6 ties for the wedding day, but the samples we were able to order really helped get the colour right. All the items were delivered on time and the quality of each item was consistently high.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and customer service

Swagger & Swoon made buying something as simple as ties really personal. They sent me samples , asked me things. I loved the little personal touches through the post and even a congratulations after the wedding. Tie quality is amazing and customer service outstanding. Thoroughly recommend

21 September 2024
Unprompted review
Rated 5 out of 5 stars

If you want it done right, use Swagger and Swoon.

I only ordered a tie and matching pocket square but Swagger and Swoon made it seem like a really important order. They sent me a swatch straight away and made sure the order was perfect, whilst making sure it was on time. If I wasn't married already I would absolutely choose Swagger and Swoon for my tie colour scheme!! First class service.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Great quality ties amazing customer service

We ordered ties and pocket squares for our wedding after ordering some samples which matched our bridesmaids dresses. The website was so easy to use and communication after ordering was really good as you got updates throughout the whole process. We also ordered more ties after for the dads and again the process was so easy and everyone was always on hand to help. The quality of the ties was really good and they looked lovely and matched the dresses we had so well.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Swagger & Swoon provided me with an…

Swagger & Swoon provided me with an excellent service, the ties were of excellent quality and value for money.
Matching the Groom & his party to my wedding dress wad no bother at all (I sent a picture of the colour I needed and it was matched almost perfectly). I couldn't have hoped for better service.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Never left more valued as a customer by a company before!

Talk about going above and beyond! Genuinely never felt more valued as a customer! They first helped with a colour match and sent samples. Then the colour I wanted wasn’t in stock but we had loads of time, so no problem! They constantly kept me updated on progress.
It’s the aftercare… the little extra thoughtful things that set these guys apart! A random little note and tea bag in the post saying that they hoped the planning was going well and to remember to take a break and have a chill.
Then love heart sweets in with the ties and a note wishing us good luck and all the best for the future.

Top product. Top service! Couldn’t recommend more!

23 July 2024
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Swagger…

We had a great experience with Swagger & Swoon, helpful from the start and even sent us a lovely 'best wishes for the wedding day' message the day before the wedding. Our ties were a perfect colour for our big day! A great company to work with!

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Lovely ties!

Easy to use website, quick delivery and lovely ties. They looked lovely on our wedding day.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

The colour choices are amazing

The colour choices are amazing, we couldn't match our maid of honours dress anywhere but S&S had the perfect match. Arrived quickly and they even sent a message on the day of our wedding which was lovely. Excellent service and good quality tie and pocket square.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

I was recommended Swagger and Swoon from our local suit hire shop. I picked sage as our colour scheme which at the time I did not realise how many different shades of sage there were! Luckily they had a huge variety of swatches on their website. Even when I couldn’t find the right shade, I uploaded a picture and they were able to send me some more swatches that were a closer match! After ordering we were regularly kept up to date and they even messaged us on the day to wish us well with our wedding day. Overall we had a really great experience with them and the quality of our bow ties and pocket squares were excellent.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

The best service

The best service! I ordered ties very last minute for my wedding last month and I was worried they might not come in time. However the team kept me up to date with regular texts to tell me the ties were being made the same day I ordered them and then when they were posted shortly after which massively out my mind at ease. The ties arrived with plenty of time, excellent quality and they even sent us a congratulations text on the day of the wedding :) would definitely recommend!

5 August 2024
Unprompted review

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