StudentComputers.co.uk - Spotbuyer Group Reviews 1,011

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Bought a laptop from this company, but was gifted one from a friend the night I ordered it, so I did not need the laptop I purchased from them afterall. After several attempts to make contact via phon... See more

Company replied

Rated 5 out of 5 stars

I purchased a laptop which did not meet my Son’s needs! We picked an alternative & Student Computers were excellent dealing with the replacement. Their products are exceptional quality for a good pric... See more

Company replied

Rated 1 out of 5 stars

Purchased a £500 Asus laptop in September 2021. Three weeks out of warranty and it fails to switch on. Took it to my local reputable computer repair shop who said the motherboard was the problem. Resp... See more

Company replied

Rated 5 out of 5 stars

These folks are brilliant & deserve every success. After 4 months I had to return a mobile & it was totally first class, posted back on Monday, refund by Pay Pal Tuesday & kept informed all the way. T... See more

Company details

  1. Computer Store

Written by the company

Who are we? Student Computers new Building We have been successfully trading since 1996 and we are one of the UK’s most competitive online retailers. Since 2008 we have been thriving in Refurbishment, overstock products and end of line to bring the most competitive prices on the web for your day to day technology. We are based in Birmingham, Minworth in the heart of the West Midlands. We are very fortunate to have a wealth of experienced people who understand the mistakes that have been made in running an online business and using this best practice approach we look at every order as if it was for ourselves. No Hidden Charges Many companies lure you into the checkout where you get to the payment screen and you are forced to pay 1.6% for a PayPal charge or for using your credit card. We do not charge a thing as we want you not only to save on the order you are placing with us but not to hide anything. What you see online is what you pay. Our Team We have over 25 Technicians processing just over 500 products every day. We have a Customer Service team answering 100’s of calls and emails per day. Our Customer Service team are also trained to handle Sales, Technical advice and Returns. We do not transfer you to different departments like most companies. We like to deal with your query hands on! What makes us different? We offer a huge range of services ensuring you have the best experience when ordering. UK Customer Service Team 0121 Local Telephone Number to call us on Live Chat 5 Star Service Over 10 Years of Online Retail Experience Full tracking service that keeps you updated via email and SMS text messaging. Next day delivery reporting, including a 1 hour delivery slot. Why not put us to the test. Our aim is simple, to be the best. Thank you for taking time to read about our company. All the team


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

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3.6

All reviews

(1,011)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't fault student computers top class…

Can't fault student computers top class service
Fantastic price, Great communications and speedy delivery
Would recommend highly if need a replacement PC or laptop or going to college or uni or secondary school
Great products at amazing prices

Check them out

26 August 2021
Unprompted review
Rated 5 out of 5 stars

Bought a few items over the years

Bought a few items over the years , always spot on service, even when there's been a problem.
Friday 19/8/21 will go on record as their best.
Ordered Asus Chromebook A- grade with standard delivery at 16.40 pm . Expected it to be with me next week.
It arrived next morning (Saturday) at 10.45 with DPD.
Laptop came in original packaging and looks brand new to me .
Really cannot praise this company enough.
Spotbuyer with spot on service.

21 August 2021
Unprompted review
Rated 5 out of 5 stars

Item received within 24hours and in…

Item received within 24hours and in brand new condition- all original packaging intact. Extremely happy with this purchase and the customer service was excellent, answering my queries quickly. Bought item via eBay but extremely happy with this purchase and would definitely use this company again.

19 July 2021
Unprompted review
Rated 5 out of 5 stars

The most wonderful ASUS…

I bought the most wonderful ASUS notebook at a brilliant price. Just the specifications I needed. Delivered the next day. It does everything I dreamed of and more. Thank you

15 July 2021
Unprompted review
Rated 5 out of 5 stars

First class service.

I purchased a WR10 internet radio tuner recently. The price was excellent and the unit, although marked as used was in perfect condition with all accessories. I will certainly be happy to use them again. 5 star quality and service. Thanks.

5 July 2021
Unprompted review
Rated 5 out of 5 stars

Superb A1 quality refurbished laptop

I had already been to currys so knew what I wanted. Student Computers was by far the cheapest on line with an A1 refurbished laptop which arrived two days later in original packaging looking just like new. Well pleased with my purchase.

31 May 2021
Unprompted review
Rated 5 out of 5 stars

Simple and quality

I'd not heard of these guys before, so I was a bit wary tbh, but I needed have been. The ordering process was simple, the price was great, and delivery was quick, and the items were quality and as described! Ideal. I'd happily use them again.

26 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, exceeded description, very well wrapped and protected.
Delivery was the next working day.
Fantastic.

24 May 2021
Unprompted review
Rated 5 out of 5 stars

Great Website

First purchasing from this site and I will definitely purchase from them again. Monitor was packages amazing, also arrived quickly just a great Service overall.

19 May 2021
Unprompted review
Rated 5 out of 5 stars

The packaging of the computer was…

The packaging of the computer was excellent and in that respect all was in order. The machine is functioning perfectly.
I was very surprised however to have it left on my doorstep without at least ringing the doorbell. I was in the house all day. The label on the package clearly stated this should never happen.

17 May 2021
Unprompted review
StudentComputers.co.uk - Spotbuyer Group logo

Reply from StudentComputers.co.uk - Spotbuyer Group

Hi David,

Thank you for letting us know, I'm sorry about the delivery!

Would you mind contacting us via email so that we can trace this and report to the courier?


Holly

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