Stubble & Co Reviews 

Great after service.

Recently bought a cross body from Stubble & Co. I can't imagine a bag of better quality or design. Without going into detail I would say I did have cause to contact customer service from whom I received a timely and first class response. Highly recommended.

Great products and great customer service. Very happy with my bags and the customer services team helped me with a really quick delivery.
Super swish from start to finish. Love my cross body bag and wallet.

The delivery had issues and once reported Daphne from the Customer Service team set about fixing the problem. There was no fuss, no 101 questions, I felt listened to and important. It was all fixed quickly and within less than a day I have my replacement. One billion out of 10. A great experience.

I would whole heartedly recommend the products. Finding a nice laptop bag is hard and Stubble and Co have found the perfect blend of subtle style and comfort and quality! I hope you consider adding weatherproof jackets and dry robes to your profile. ☺️

Superb customer service. Companies speak about having good service but this company ACTUALLY clearly stands by this.

Had an issue with my bag and Daphney was superb in her continued fast responses and resolutions.

Courier failed to deliver bag lost - stubble not responding to support email after 3 attempts. No communication. Exceptionally poor for an organisation that markets themselves as a premium brand. Good bags let down by using a poor courier and hopeless after sales support. Dispute raised with bank

I've been holding off on writing this review and I wanted to travel a few times with the bag first and I must say that I am very impressed after 2 trips. Excellent amount of space for an extended weekend of travel, the quality of the bag is high and the design is super practical and the bag expands as much as is needed. Also when purchasing I was having issues with a pre paid credit card and customer service were very efficient and flexible. Overall I've been totally happy with my purchase.

Excellent built quality , design and lots of storage potential inside the bag. Super fast delivery . It’s the second product I buy from them and definitely not the last ! I love it

I’ve had my 45ltr case for around 6 months and use it to travel weekly. I travel for work and leisure, I’m always on the move and the case is perfect as a carry on case for flights and the backpack option is a blessing.
The customer service is brilliant too. I did have some stitching come loose on a shoulder strap, which was repaired and retuned in a very short time.
In all, a great quality product with excellent customer service.

I had a problem with one of the zip pulls on my rucksack. The issue was resolved quickly and painlessly and within 2 days, a new part and clear instructions had been sent to me. Excellent customer service. Great products.

I bought two 20L roll‑top backpacks from Stubble for our trip to Australia a year ago, and they’ve been used every single week since. The quality has been fantastic, but when a strap on one bag became damaged, I contacted Stubble to use their repair service. Their response was outstanding — same‑day reply, friendly communication, and after seeing the photos they immediately offered a replacement.
Customer service like this is rare. Stubble have been an excellent company to deal with from start to finish, and their products are genuinely top quality. I wouldn’t hesitate to buy from them again.

A new job and a longer commute meant it was time to upgrade my capacity from 20L to 30L. The Roll Top is the perfect bag for cycling coummters. It's durable, waterproof, and secure. A sign of a good bag is its ability to make the weight on your back feel less. I carry enough to have an improptu night away, and I often forget the Roll Top is on my back. Lots of pockets for organisation and zips for security. Gone are the days of rummaging through my bag for my keys. Secure and sleek laptop storage. Not to mention the roll top closure feels like you’re stealing a bit of space just when you need it. Customer service is fast and friendly as well. Daphney was brilliant in helping me secure a replacement strap. And best of all, they sponsor Brentford FC.

Daphne from the team was incredibly helpful, sorted the issue at pace!

Almost two years into using the hybrid 30L backpack as my daily commute bag and I have had no issues. It remains waterproof and can hold more than enough kit for the day. It fits into the easyJet small carry on sizer but is roomy enough to pack enough clothes for a weekend away. The zip pull tab has recently broken after heavy use but Stubble & Co sent out a replacement with no qualms. Very responsive customer care service.

Wow what great customer service! I can’t tell you how good the Stubble team have been in dealing with an issue I had with my bag.
It took only 4 days for my new bag to arrive after I sent my first email to them. The customer service was outstanding!
I thank you!

I received a bag for Christmas and it is great quality apart from the sliding strap adjusters. One snapped in April and I had the bag repaired and yesterday they both snapped within an hour of each other. I reached out to the customer service team and they were extremely polite and helpful. The bag has since been discontinued and the adjusters upgraded so they replaced my faulty bag with the new model. Much appreciated and excellent customer service from Daphne.

Daphney was really helpful when I contacted customer services. The zip on my bag has sadly broken and my bag was out of warranty. She gave me two helpful solutions which I happily took. I’ve had a stubble and co bag for over two years now. Love the bags and constantly receive compliments. Thank you again

The team at stubble were very helpful, really delivered a great response and left me with a fantastic outcome

Great bags. Great service.

Unfortunately my bag developed an issue after about 18 months. They tried to repair it but when it became apparent it couldn’t be, they replaced it without any hassle

Super duper helpful customer service. Even though it was just over email I knew it definitely wasn’t AI dealing with my query!