Stretch It Body Jewellery Reviews 

356
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic overall product quality, beautiful jewellery designs, and extremely fast shipping options that consistently arrive the very next day without any delays. People consistently note that customer support representatives are exceptionally helpful, friendly, and always ready to resolve order questions very quickly and professionally. However, some people mentioned occasional sizing inaccuracies or minor product color discrepancies across a few different individual orders received. Reviewers occasionally noted that certain items did not always match expected measurements or exact visual tones perfectly during their personal ear stretching journey.

What people talk about most

Product

Clients share positive opinions on product quality, praising the stunning and well-made jewelry. Reviewers... See more

Quality

Customers consistently report satisfaction with product quality, praising the stunning designs and well-made... See more

Order

Reviewers express high satisfaction with their order experiences, highlighting that items consistently arrive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the exceptionally fast shipping... See more

Customer service

Users describe positive interactions with customer service, highlighting fantastic and stellar support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service. Recieved some plugs that whilst being the correct item, the colour wasn't quite right. They responded quickly, found some that matched exactly what I was after, and arrived... See more

Rated 5 out of 5 stars

The service from SIBJ is always excellent, but when I was delivered a set of natural material plugs which didnt quite match up perfectly, and weren't in the colour tone I had hoped for, I reached out... See more

Rated 5 out of 5 stars

I am new to ear stretching, and SIBJ has taken all the guess work out of this (sometimes overwhelming) process. The surgical steel dead stretching kit is high quality and the trio of after care pr... See more

Rated 5 out of 5 stars

Put in my first order which came really fast and unfortunately one of the things was wrong. Messaged customer service via the message link on the website and everything was dealt with by Hannah very q... See more


Company details

  1. Jewelry Store

Written by the company

One of the UK's most popular online body jewellery retailers and wholesalers specialising in plugs, tunnels, ear stretching kits, aftercare and custom made-to-order jewellery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

356 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(356)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab quality, prices and customer service

Prices and quality of the jewellery is fantastic and the customer service is outstanding. The team are helpful, friendly, quick to reply and go above and beyond for their customers. 100% reccomend!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Best ear plug stretching kit

Best ear plug stretching kit
I had a wonderful experience with the kit and the aftercare products. The 0.5mm steps helped a lot and I am now at 10mm. No irritations, no pain, very high quality. The comprehensive online-guides are also very useful.
Also no issues with the shipping (I am located in switzerland)! I already ordered twice.
I will for sure order again

27 February 2026
Unprompted review
Rated 5 out of 5 stars

My favourite shop for piercings

I love this company not only for the quality of the products and the fast shipping but their customer service is excellent too. If I’m looking for new plugs/tunnels, I instantly come to SIBJ 🤘🏼

23 January 2026
Unprompted review
Rated 5 out of 5 stars

0.5 Stretching offered by SIBJ is the way forward!

I have used Stretch it Body Jewellery since begging to stretch my ears over 7 yeses ago. Initially I only wanted to go to 10g. However, I got the stretching bug and I’m now at 22g. The main contributory factor for going larger was because SIBJ offer dead stretching kits which increase by 0.5g. Meaning there is quite literally zero pain or discomfort when stretching.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

First order saved by excellent customer service

Put in my first order which came really fast and unfortunately one of the things was wrong. Messaged customer service via the message link on the website and everything was dealt with by Hannah very quickly and professionally. Products look good and I love the fact that the stretchers came in individual sized baggies. Only thing I can complain about is that I didn’t find them before I started my stretching journey but that’s on me

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Great company, great products and, excellent quality. There was a little misshap with my order when I only recived 1 of my 2 stretching kits, which was imediately soughted out and sent by DPD at SIBJ's expence. Which I was truely greatfull. I will Use this company again. I would also highly recommend to other shoppers. Thankyou :)

5 January 2026
Unprompted review
Rated 5 out of 5 stars

new expeirence

i have wanted to stretch my ears for a while and then decided to take the jump and found stretch it, i ordered 2 sets of the 1-5mm kit and have since brought the 5.5-10mm kit to. im loving my expeirnce there has been no pain or anything would 100% reccomend to anyone

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Great

I had an issue and these guys sent replacements quite quickly. Can’t ask for better than that.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

They ship asap on work days and my packages always come the next day after they’ve been shipped. so far i have had no problem with the jewellery they provide. great and reliable company overall :)

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Not only my order arrived super fast and their products are high quality, but the customer service is stellar. I had to cancel an order and then ask for a replacement of another order, both got dealth with fast and helpful replies. I'm so happy about it I literally had to sign up here to make this review and suffice to say I know where I'm buying my next piercings and plugs from

20 October 2025
Unprompted review
Rated 5 out of 5 stars

A great site for new stretchers

I am new to ear stretching, and SIBJ has taken all the guess work out of this (sometimes overwhelming) process.
The surgical steel dead stretching kit is high quality and the trio of after care products are also working really well for me.
I especially love all the information readily available on their website to guide you through the process and answer any questions you may have.

At the moment I'm still in the early stages at 2mm but look forward to getting to a bigger size and choosing some lovely jewellery as a reward!

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Company.

Fabulous company, jewellery always shipped speedily and arrives on time. All of my orders have always arrived well packaged and correct. All jewellery is top quality, and customer service is top notch- whenever I’ve had any issues they’ve always been super efficient and helpful in resolving the issue.

Thanks again!

15 August 2025
Unprompted review

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