Buying our new wood burner was an easy process. What makes this a 5 star customer experience for me is that things went wrong AND it was handled correctly and expertly. Delay due to stock issues, i wa... See more
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Bought this bbq because I liked the idea of having 4 cooking options. The first time using it was for a big bbq party and it was a huge success. We smoked pork ribs and used the gas a charcoal side... See more
Price was matched, goods delivered as promised on agreed date. Really like this Kettler Trento 5 seater furniture set. Would be five stars except unfortunately a bolt for one of the chairs is the... See more
Company replied
We ordered the Platinum Parasol with led lights, the price was very competitive and delivery was quick. We didn't want the marble base with wheels as our patio is made from flagstones as is uneven. In... See more
Company details
Written by the company
UK's largest supplier of wood burning stoves, multifuel stoves, log burners, electric stoves, gas stoves, oil stoves, cast iron stoves, woodburners, chimney liners, room heaters and range cookers, range cookers and fireplaces. Along with indoor and outdoor furniture, BBQs, Pizza Ovens, outdoor heating and much more online at discount prices. A Virgin Fast Track 100 company
StovesAreUs
Written by the company
- Free UK Delivery
- For all orders over £100 we offer a fantastic free delivery service to all UK mainland addresses.
- Free Next Day Delivery*
- FREE next day delivery service in England & Wales on selected stoves where next day delivery is shown on the product. This service is only available on weekday orders from Monday to Thursday up to 10am. This service is a 9am - 5pm service.
- Safe and Secure payment options
- All payment options are secured by industrial level security methods. All major cards accepted. Payments are also accepted through PayPal
- 30 Day Money Back
- Feel comfortable in the fact that you can order any of our online products and within 30 days send them back to us if you do not like them, and get a full refund.
- Free Two Man Delivery
- Two man delivery is available on Range Cookers from selected manufacturers. The delivery team will take the product into your property and remove the packaging.
- Showroom
- We're not just an internet company, we're also a bricks and mortar retailer. We have a well-stocked showroom in Huddersfield in Yorkshire with a great selection of products to view.
Free Delivery
Free Mainland UK Delivery
Free delivery available to mainland UK
Contact info
Pennine House, Longbow Close, Huddersfield, United Kingdom
- 01484 940 111
- online@stovesareus.co.uk
- www.stovesareus.co.uk
4.6
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Completed exactly as advertised
Completed exactly as advertised,a good price and delivery on time. Delivery man was very helpful and brought package into the house for me. Great 👍
2 June 2026
Order
Update - StovesAreUs have now resolved this matter satisfactorily.
My partner placed an order for a Weber Lumin Barbecue which they price matched to £599. This was the full size Lumin on a collapsible stand. After phoning a couple of days later we were told that the BBQ would be delivered on Tuesday June 2nd. Then a follow up email said July 2nd but we figured this was a typo.
Delivery arrived via DPD who needed help to get the BBQ off the truck so good job my partner was there. However once he got the box inside he noted it was not the correct model but the new model without collapsing stand. Phoned and was told they do still have it and would arrange exchange but today an email saying they no longer stock and have updated their website. Asked if we wanted to keep or collection and refund.
They’re selling it for £617 but you can get this model direct from Weber from Weber for £479 we went with collection and refund…collection isn’t until Monday. What a waste of time and now have to wait for the BBQ to be received and credited through no fault of our ow.
2 June 2026
Unprompted review
Clear website competitive price and…
Clear website competitive price and with quick, efficient delivery. Also came with free barbecue cover which was the branded one that was bespoke for the model, which was a hefty saving.
2 June 2026
Sahara 375 S BBQ
We purchased the BBQ online. Great communications very reassuring. The BBQ arrived boxed on a pallet. The box was securely strapped to the pallet and was un damaged when it arrived which is always a worry when ordering this type of item online. The delivery driver was super helpful. He rang to notify me ETA about an hour before arrival and was really helpful with offloading the BBQ into my garage. The BBQ is now fully assembled just waiting for the first opportunity to fire it up.
2 June 2026
100% recommend
Had a few questions about different stoves before buying and the chap was extremely helpful. After deciding on purchase, stove arrive promptly and was perfect and at a great price. Would recommend and will definitely use again.
2 June 2026
Excellent product and delivery service.
1 June 2026
Great product welled made
Great product well made. Easy to follow instruction. Great value I have purchases 2. One for me and 1 for a friend highly recommend
1 June 2026
Happy customer
Slight delay in delivery but great communication once I concated to query the delay. On arrival it was really well protected and a great price.
1 June 2026
Excellent product with an excellent…
Excellent product with an excellent price and quick delivery.
1 June 2026
Stove delivered very quickly
Stove delivered very quickly. Really solid fire. Looks like a real fire. Very pleased with purchase
1 June 2026
A very reliable company
As ordered, only one arrangement that didn’t go to plan it was delivered early lucky we were in!
29 May 2026
Came with 2 pin plug
Delivered on time and product is strong and well packaged. My only gripe is it came with a 2 pin plug and not a 3 pin and no adapter included. Emailed company and no reply. Have to get electrician to change plug.
4 May 2026
Not keeping the customer up to date…
Not keeping the customer up to date with delivery dates.
27 May 2026
Reply from StovesAreUs
Good morning,
Thank you for your feedback. We apologise for the lack of updates regarding your delivery. We understand the importance of keeping customers informed and will use your comments to improve our communication moving forward.
Many thanks
StovesAreUs
Service was brilliant and the driver…
Service was brilliant and the driver was great, unfortunately the right side base came off when moving into position
27 May 2026
Bbq arrived as requested
Bbq arrived as requested. Solid construction and went together reasonably well.
29 May 2026
Quick delivery and delivery driver…
Quick delivery and delivery driver placed in the garage with no fuss, the bbq is excellent quality
29 May 2026
Best price i could find on the…
Best price i could find on the smashgrill bbq,fast despatch and delivery, great company would recommend and use again.
28 May 2026
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