Stove Fitter's Warehouse Reviews 

2,152
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Super-efficient with unbeatable prices. They carry large stock, package items well with quick delivery. The purchase was a Hobbit stove with rear flue wedge and stand/log-store.

Rated 5 out of 5 stars

We ordered a few 30-degree bends that weren't available elsewhere. Everything came well packaged and looks great. Just keep in mind that if you order "matte black" painted vitreous pipe from two diffe... See more

Rated 5 out of 5 stars

Very impressed by this company, great technical advice, user friendly website and somebody at the end of a phone line if you need help,very rare these days!! I made a mistake on the delivery day and a... See more

Rated 5 out of 5 stars

Cannot fault this company. We contacted them both before and after purchase - every time they were really responsive and helpful. That is a rarity with companies these days so it is so refreshing to c... See more

Company details

  1. Wood Stove Shop
  2. Chimney Service
  3. Do-it-Yourself Shop
  4. Fireplace Store

Written by the company

We are the specialists in wood burning stoves (no gas, electric, oil, bioethanol or fake flame).


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,152)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Personal guidance, advice and support both before sale, during and after was exceptional - you cannot beat the human touch!

21 June 2025
Rated 5 out of 5 stars

Perfect, well done.

Ordered on Monday and delivered the next day. Great value and easily installed. Absolutely delighted with my stove. Thank you all.

15 June 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Kept informed all of the way even on delivery day. Stove was easy to set up and works a treat. Very economical with the fuel we have used so far. As advised there was quite a pungent smell when it was lit first time and this disappeared some time after we lit it a second time. Glad we also bought the shield as we are in a narrow boat, and it gives us some piece of mind, even though we are always vigilant when using the stove. Thank you.

27 April 2025
Rated 4 out of 5 stars

SFW engaged the customer

SFW engaged the customer, were happy to offer advice.
We were happy with the deal, prompt service for the initial order and with the resolving of post delivery issues.

Product arrived within the timeframe stated. The only issue was that the final leg of delivery required us picking up the product from the depot as no vehicle was available to deliver on a narrow country lane.



22 March 2025
Rated 5 out of 5 stars

Great company

Cannot fault this company. We contacted them both before and after purchase - every time they were really responsive and helpful. That is a rarity with companies these days so it is so refreshing to come across one with good old fashioned values. They are so easy to get hold of someone to speak to. Things like that really go a long way and we wouldn't hesitate to recommend this company. Equally as happy with the products received. Satisfied customer all round.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Great value & service!

Best price we could find for our stove, ordered Friday evening & delivered on Tuesday. We rang to pass our details to courier as we can be hard to find, a very helpful human answered - no auto switchboard!! Stove unboxed for fitting yesterday & in perfect condition - great value & service from SFW.

14 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look