Garage Door Parts UK Reviews 

1,304
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for offering expert advice, going above and beyond to help them find and order the right replacement parts for their older garage doors. People also highlight the exceptional customer service, noting that communication is smooth and delivery times are remarkably fast. Some reviewers were not happy with initial technical difficulties and operational hurdles when trying to set up their newly purchased remote controls and equipment. However, consumers gratefully noted that the support team quickly provided clear instructions and practical solutions to successfully resolve these minor issues.

What people talk about most

Product

Clients share positive opinions on product quality, frequently highlighting fast delivery and helpful... See more

Service

Users describe positive interactions with service, highlighting the quick postage, expert advice, and prompt... See more

Customer service

Consumers find customer service to be exceptionally helpful, praising the rapid response times and expert... See more

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional technical knowledge and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting rapid shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My roller garage door suddenly stopped working. I messaged Garage Door Parts and asked for advice. They responded quickly, telling me how to check if the tuberlar roller motor was still working. It w... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more


Company details

  1. Garage Door Supplier
  2. also in
  3. Do-it-Yourself Shop
  4. Garage Equipment Wholesaler
  5. Hardware Store
  6. Home Automation Company
  7. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,304)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* customer support

Fast postage for items.
Fast and friendly responses via email with additional help as required. Solved my issue straight away and good advice about what product I needed. Would definitely recommend.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Emailed garage door parts as the…

Emailed garage door parts as the rollers on my door had broken and didn’t know what to order. They emailed me back very quickly with options and measurements. I chose the ones I needed and ordered them and they arrived the next day excellent service would 100% recommend

28 September 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Clear instructions on website to enable me to order the correct replacement for a garage roller door remote. Ordered on Thursday evening and was posted first thing Friday and arrived on Saturday morning. Also sent through via email instructions to link new handset which was also very useful.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Helpful, quick and reliable.

My roller garage door suddenly stopped working. I messaged Garage Door Parts and asked for advice. They responded quickly, telling me how to check if the tuberlar roller motor was still working. It was.
I then asked them to recommend a replacement control unit. They did, and it didn't cost a huge amount.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Well people.

Well people.
I will give you 10 put out of 10 all the way here. You answered every email query with advice and suggestions through out. I must have sent 10 emailed and everyone had a positive answer with advice. You even refuded items that didn't work for me. Well done. Talking on the phone was also helpful as you checked every email and then gave me advice. Thank you. 👍😁

10 September 2026
Unprompted review
Rated 5 out of 5 stars

GDL were excellent

GDL were excellent, identifying the correct part incredibly quickly and offering advice on keeping my garage door working as it should. Postage was quick, and the communication was second to none. Thank you.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Expert advice, quick delivery

Expert advice to identity the correct garage door springs, even when the original springs were missing. Quick shipping and intallation was done following their clear guides. Excellent service all round.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service!

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal Mail for me and it was delivered the next day.. Great communication and couldn’t be more helpful. Highly recommend! Thanks

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

An absolute pleasure to deal with Garage Door Parts UK who responded quickly to my request for information, guided me through what spares to purchase and how to fit them and get our old garage doors working again. No hassle, quick response and great customer support. Will definitely use them again and recommended them to my friends looking for garage door spares.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

First class First class company fast and efficient After trying numerous companies without…

After trying numerous companies without success to supply me with new garage door springs I came across this company,
I have to say they were first class,
I ordered what I thought were the correct springs unfortunately I got it wrong 😫
After a couple of photos the correct ones were supplied and a refund on the wrong ones was instant,
Can’t praise this company enough

14 August 2026
Unprompted review
Rated 5 out of 5 stars

This was my first garage door repair…

This was my first garage door repair and I was unsure if the parts that I had selected were the correct ones. I messaged this seller on a Sunday afternoon and received a response within hours asking for a photo of the part required. I uploaded 2 photos and got an immediate response. I placed the order on Monday morning and received the items on Tuesday. Can’t fault this seller 5 star service.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

I broke key fob to my garage door and…

I broke key fob to my garage door and contacted Garage Door Parts for a replacement. They responded straight away, advised on correct replacement and received within two working days.
Offered email advice on set up of new unit which now works perfectly.
Very impressed.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service repairing broken door

Excellent service, from start to finish. The wires snapped on my 40 year old garage door. I know nothing about garage doors but was able to do the repair work myself thanks to them. They identified the correct replacement parts and tools, provided instructions and recommended additional work given the age of the door. Parts were received within days. Can't recommend them highly enough.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

These guys know their srpings!

A very old up-and-over garage door had a spring break. I had no idea when it was installed or even the make. No problem; i sent the engineers at GDL some requested photos and the dimensions of the remaining spring, and they were able to identify the door, and then recommend a spring. I bought a pair, of course.
They didn't quite match the old spring (too strong) but with patient guidance from tech support, I was able to adjust the mounts/pivots and bingo; one working door that will outlast me, I reckon.
Great service!

11 August 2026
Unprompted review

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