Stevensons Reviews 

2,803
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 984 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service and the straightforward online ordering process, often noting quick dispatch and arrival times. The staff are frequently highlighted for their helpfulness, friendliness, and extensive product knowledge, contributing to an overall excellent service experience. Many people found the website easy to navigate, making the purchasing journey smooth and convenient. However, some customers also noted issues with product sizing, describing it as confusing or inconsistent across different items, which often led to the need for returns and reorders. A few reviewers also expressed concerns regarding the quality of certain products, mentioning that some items felt flimsy or lacked durability for their intended use.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and quick... See more

Product

Clients share ambiguous opinions on product quality and sizing. Many customers praise the amazing and high... See more

Order

Users describe positive interactions with order, highlighting the ease of online ordering and efficient... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more

Company replied

Rated 5 out of 5 stars

Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... See more

Company replied

Rated 5 out of 5 stars

Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more

Company replied

Rated 5 out of 5 stars

Web site is easy to navigate. Along side each team ,it lets you know if its optional or mandatory part of the uniform,which is helpful Had to return the blazer as it was a size to big ,returning... See more

Company replied


Company details

  1. Uniform Store
  2. Children's Clothing Store
  3. Clothing Store
  4. Shoe Store
  5. Sportswear Store

Written by the company

Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,803)

944 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company. Delivery is as stated and items are always of high quality. Would recommend.

25 June 2026
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Great service

Great service, helpful and fast delivery.
Good quality uniform

3 July 2026
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Great service and experience

Stevensons came into my daughter’s school to measure her for blazer, they sent sizing home and I ordered tracked delivery and it arrived In 2 days. Great service, 5 stars from me.

30 June 2026
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Best Place for School Uniforms

I ordered my child’s secondary school uniform from Stevensons, but I accidentally selected the wrong size. I emailed them straight away, and they responded very quickly to confirm they had changed the size for me. They also kept me updated about when my order would be dispatched, which I really appreciated.

The whole process was easy, and the customer service was excellent. I’ll definitely be ordering uniforms for my other children from Stevensons, and this will always be my first choice. Highly recommended! ⭐⭐⭐⭐⭐

1 July 2026
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Friendly, helpful :)

Whenever I order anything for my children, your team of staff are always helpful and friendly. Can’t get better as I don’t order often but every single time. Friendly, helpful and always happy to help thank you

30 June 2026
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Christine at the Stevensons

Christine at the Stevensons provides outstanding customer service. We’ve visited several times, and every single visit has been met with the same first-class service. She is always friendly, patient, and incredibly helpful, taking the time to answer our questions and ensure everything fits perfectly. Her professionalism and welcoming attitude make the whole experience easy and stress-free. It’s clear she genuinely cares about her customers. Thank you, Christine, for consistently delivering such excellent service. Highly recommended!

7 July 2026
Unprompted review
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Wonderful Kiri!!

We had a wonderful experience with Kiri Dalkin. She was extremely helpful and had everything organised for us arriving and took all the stress away! She provided us with lots of advice with sizing etc.
She has the most friendliest and outgoing personality. My son said she was sooooo nice and was very helpful. He really enjoyed the experience too! Any customers will be so lucky if they have Kiri when they arrive!! It was great to meet her as she is such a lovely person. Thank you.

6 July 2026
Unprompted review
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Great quality

Great quality, all sent very quickly!

30 June 2026
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Reply from Stevensons

Many thanks for leaving a review.

Rated 5 out of 5 stars

Pam was knowledgeable and understood we…

Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and an asset to Stevenson’s! Thank you Pam.

6 July 2026
Unprompted review
Stevensons logo

Reply from Stevensons

Many thanks for leaving a review.

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