Step Teachers Reviews 121

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, supportive, and helpful, often going above and beyond to meet their needs. Many highlight the excellent communication and personalized approach, making the process of finding suitable work opportunities smooth and stress-free. People feel valued and respected, appreciating the company's efforts to understand their individual circumstances and preferences. However, some people mentioned that the initial registration process could be lengthy, and a few reviewers experienced a significant delay in finding their first placement. Additionally, some customers noted that while most consultants are understanding, a minority can be pushy, attempting to persuade them into roles that might not be the best fit.

What people talk about most

Staff

Consumers consistently find the staff to be positive, highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the agency for its supportive... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's courtesy,... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the seamless and smooth... See more

Customer communications

Users describe positive interactions with contact. Customers praise the team for being easy to contact,... See more

Based on these reviews

Rated 5 out of 5 stars

I am now working with Stepteachers for the second time in the last few years. They are extremely courteous and helpful, making the process of onboarding simple and stress frees, I am again looking fo... See more

Rated 5 out of 5 stars

I have been working with step teachers since last two years and I have found them reliable,professional and very helpful for me. The Step teachers teams always help me to find suitable job. I want to... See more

Company replied

Rated 5 out of 5 stars

I have been working with Step Teachers for several years and I highly recommend them to anyone who is looking for a job in education. Communication is always efficient and they understand my person... See more

Company replied

Rated 5 out of 5 stars

Step Teachers has been a reliable and steadfast company for me over the years that I have been working for them. They care about their teachers and always endeavour to find them work no matter... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Step Teachers provides quality supply teachers, support staff and teacher recruitment services to primary and secondary schools across the country.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Step Teachers Recommendation

I am now working with Stepteachers for the second time in the last few years. They are extremely courteous and helpful, making the process of onboarding simple and stress frees, I am again looking forward to working with their understanding consultants ,
Thank you :)

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Supportive, Professional, and Led to a Permanent Role

I had an excellent experience working with Step Teachers. From the very beginning, they were incredibly supportive, professional, and genuinely invested in helping me find the right roles. Communication was always clear and timely, and I always felt well-informed and prepared for each placement.

Alex, as part of the Norwich office team, was outstanding throughout, and the wider Norwich staff were equally impressive—friendly, efficient, and always willing to help with any queries. Their support, encouragement, and attention to detail made a real difference, and it was clear they genuinely cared about my experience and success.

I also received excellent support from the London office, who were just as professional and responsive. It really felt like a joined-up team working together to provide the best possible experience.

One of the placements I secured through Step Teachers ultimately led to a permanent job offer, which speaks volumes about the quality of their matching process and support.

I thoroughly enjoyed working with Step Teachers and would highly recommend them to anyone looking for a supportive and reliable agency.

23 February 2026
Unprompted review
Rated 4 out of 5 stars

Step Teachers has been a great stepping…

Step Teachers has been a great stepping stone for me into education. After doing a level 1 TA course through my local job centre I went to step teachers with little to no experience. They got me supply work and helped me through everything. A year and a half later I've got a full time, permanent role in a local school. I wouldnt of been able to do it without step teachers.

It's great to be able to try out different schools, year groups etc.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

I made an application for TA position but due to my limited experience I couldn’t get it but instead of just dropping my CV Step Teachers decided that with my qualifications I will be much suited for another position. They called and discussed this with me, I was genuinely happy. The onboarding process was smooth, strict but very fair and the staffs were very professional, responsive and patient. I really look forward to working and growing with your agency. Thank you. Special thanks to Naledi, Bongi, Paris, Mohammed and Chris

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Working for step teachers

I have thoroughly enjoyed working for step teachers. 4 years on and still able to get work and know that I am always supported. Rachel(plymouth) has been brilliant to work for, not only has she made sure i have had shifts, and always keeping me updated with my positive feedback from schools, she has been someone that I can also talk to and confide in. Her positive laughter has deffinetly kept me going especially in shifts that maybe havent been as pleasant as one would like. Many thanks Step Teachers especially Rachel :)

10 March 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic supply agency

I have been with Step Teachers for over two years. The North London team are absolutely brilliant. They really care for their staff and have been so supportive. I recommend everyone to use them!

7 March 2026
Unprompted review
Rated 4 out of 5 stars

I had positive experience I did some…

I had positive experience I did some shifts and was given varied work and appreciated the opportunity to work thank you

5 March 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for sharing your feedback.

We’re glad to hear that you had a positive experience and enjoyed the variety of work provided. It’s great to know that you appreciated the opportunities, and we value you taking the time to share your experience with Step Teachers.

Rated 5 out of 5 stars

Plymouth teaching .

Yet again , Lauren and Rachel have sourced me a really nice teaching and cover role. This role has been exactly what I was hoping for , each time Lauren and Rachel have kept me super informed , easy to contact and great , professional support . They have sourced great rates and so close to home .To conclude , in 3 years with Step Teachers have been 10/10 , every time and throughout. Thanks guys !

3 March 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your wonderful feedback.

We’re thrilled to hear that Lauren and Rachel have consistently provided you with teaching and cover roles that meet your expectations. It’s great to know their professional support, clear communication, and efforts to secure excellent rates close to home have made such a positive impact.

We really appreciate your loyalty over the past three years and are proud to have made your experience with Step Teachers a 10/10 every time.

Rated 5 out of 5 stars

Fantastic to work with

Fantastic to work with. Seamless onboarding experience, found me work straight away. Fantastic communication.

30 January 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your feedback.

We’re delighted to hear that you found the onboarding process seamless and that we were able to secure work for you straight away. It’s great to know that our communication and support made a positive impression.

Rated 5 out of 5 stars

Super-friendly and helpful staff

Staff at Step Teachers have been incredibly friendly and positive. Joe has been especially helpful, guiding me through the online process of signing up to the agency. I met Adam at the office today, who welcomed me and explained how everything works. I feel confident and well-supported by this agency, starting on my journey as a supply teacher.

26 February 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your feedback.

We’re thrilled to hear that our Step Teachers staff have been friendly and supportive. Joe and Adam will be pleased to know their guidance and welcome made you feel confident starting your journey as a supply teacher.

It’s great to know you feel well-supported, and we look forward to continuing to support you in your teaching assignments.

Rated 5 out of 5 stars

As a school based in Norwich

As a school based in Norwich, we have had an excellent experience with Step Teachers. Their team consistently provides high quality candidates who are well suited to our school.
James in particular has been outstanding to work with. He takes the time to fully understand our requirements, whether for short term cover or long term placements, and responds quickly and professionally.
Step Teachers offers and excellent service and we would highly recommend them to other schools.

25 February 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your kind feedback.

We’re delighted to hear that your school in Norwich has had an excellent experience with Step Teachers. James will be especially pleased to know that his attention to understanding your requirements and professional responsiveness has made a positive impact.

We appreciate your recommendation and are proud to provide a service that supports schools with high-quality candidates for both short-term cover and long-term placements.

Rated 5 out of 5 stars

Reachel in plymouth

Reachel in plymouth is always there for me whether I need work or a shoulder to cry on. Always goes above and beyond. Thank you 😊

26 February 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your feedback.

We’re so pleased to hear that Rachel has been supportive and gone above and beyond to help you, whether it’s finding work or offering a listening ear. It’s wonderful to know her care and dedication have made such a positive difference for you.

Rated 5 out of 5 stars

Step Teachers always supply good…

Step Teachers always supply good quality teachers. They are always able to meet our needs. Sonia Molina is amazing, very friendly and good at her job.

26 February 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your feedback.

We’re delighted to hear that Step Teachers consistently provides high-quality teachers and meets your school’s needs. Sonia will be pleased to know that her friendly approach and professionalism have made a positive impression.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Supportive team

Our team leader is incredible. She goes out of her way to understand circumstances and facilitate what fits around your family. The schools Step Teachers are linked with are lovely. I've had the opportunity to have both long term and short term placements and highly recommend joining.

26 February 2025
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for sharing your feedback.

We’re thrilled to hear that our team leader has been supportive and accommodating, helping you balance work around your family. It’s great to know that the schools we work with and the variety of both long-term and short-term placements have made your experience positive.

We appreciate your recommendation and are glad to have you as part of the Step Teachers community.

Rated 5 out of 5 stars

Stepteachers are one of the best…

Stepteachers are one of the best agencies I have worked with. The really listen to needs and preferences so that they can match the right person to the right school.
Adam has been so lovely and easy to liaise with. He communicates positive feedback and has a good relationship with staff at schools.
Would highly recommended!

8 January 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your feedback.

We’re delighted to hear that you consider Step Teachers one of the best agencies you’ve worked with and that our team listens carefully to your needs and preferences. Adam will be pleased to know that his communication and positive relationships with school staff have made a difference.

We really appreciate your recommendation.

Rated 4 out of 5 stars

Once you apply to this agency

Once you apply to this agency, you get a job within a couple of days.although the pay may be low,getting the job was very quick and I am grateful

25 February 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for sharing your feedback.

We’re glad to hear that you were able to secure work quickly after applying to Step Teachers. We appreciate your honesty regarding pay and are pleased that the fast response made a positive difference for you.

Rated 5 out of 5 stars

Positive Experience and Positive Teams

Positive Experience, Positive people

I have a good experience working with Step Teachers for nearly 2 years and half , During this time they have
kept me so busy with a variety of school,nursery, and age rangers, reception , Autism children to year 6 and I have throughly enjoyed the flexibility of being choose to work in different school makes me feel proud of myself and to bring a smile on the teachers face and make their
day and bring a lot of positivity to them also.

It is a pleasure to work with such a dedicated and with the professional teams and I just want to thank you for being a great Consultant Berivan,Adam, Harry , Tarminder , you all have been an inspiration and I will be always grateful for everything you have done for me thanks and God bless you all.

Success begins with great teams thank you for all that you do , you are truly appreciated .

Your support in my journey of professional growth has been a key factor in my success. Thank you for your invaluable mentorship. I want to express my sincere gratitude for your support in my professional development.

From

Yashita

25 February 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you so much for your heartfelt feedback, Yashita.

We’re delighted to hear that your nearly two and a half years with Step Teachers have been such a positive experience. It’s wonderful to know that the variety of schools and age ranges, as well as the flexibility to choose assignments, has allowed you to feel proud and bring positivity to the classrooms you’ve worked in.

Berivan, Adam, Harry, and Tarminder will be thrilled to know that their dedication and support have inspired you and contributed to your professional growth.

We truly appreciate your kind words and are proud to have been part of your journey. Thank you for recognizing the team — your gratitude means a lot to all of us at Step Teachers.

Rated 5 out of 5 stars

A Fantastic Start to My Career in Education

I recently started working as a Teaching Assistant through Step Teachers, and I’ve had a really great experience. This was my first job in this field, and they supported me a lot from the beginning. They provided helpful training, arranged temporary placements at first, and later helped me secure a longer-term contract.

The whole process was smooth, and their team was always supportive and encouraging. After completing my longer contract, I feel much more confident in my role. I’m very grateful for the opportunity and support they gave me, and I would highly recommend them to anyone starting a career in education.

25 February 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for sharing your experience.

We’re delighted to hear that your start as a Teaching Assistant with Step Teachers has been positive and supportive. It’s wonderful to know that the training, temporary placements, and guidance toward a longer-term contract helped you gain confidence in your role.

We truly appreciate your recommendation and are proud to have been part of your journey into a career in education.

Rated 5 out of 5 stars

Work found in quick time

I replied to an email from Step Teachers (having been previously registered with the agency) advertising positions. Their response was fast, efficient, and effective: they swiftly processed my case and placed me with a company wanting a permanent employee, in a position that really suited my qualifications, experience, and what I'd told them I'd prefer.
After interview with the employer, they followed up the process, liaising between the college and myself to get things moving smoothly.
All in all a superb experience!

16 January 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your feedback.

We’re thrilled to hear that Step Teachers provided such a fast and efficient service, helping you secure a permanent position that matched your qualifications and preferences. It’s great to know that our team’s support during the interview process and communication with the employer made the experience smooth and positive.

We’re delighted that your experience with us has been superb and appreciate you sharing it.

Rated 4 out of 5 stars

Im working with Step Teachers from last 4 years

Im working with Step Teachers from last 4 years and i would say that the whole team is incredibly helpful and alwyas quick in responding my queries. They underrstand my avaialbility and preference and match me with suitable Teaching Assistant roles in Schools.

25 February 2026
Unprompted review
Step Teachers logo

Reply from Step Teachers

Thank you for your feedback.

We’re delighted to hear that your four years with Step Teachers have been positive and that our team has been helpful and responsive. It’s wonderful to know that understanding your availability and preferences has allowed us to match you with suitable Teaching Assistant roles in schools.

We really appreciate your loyalty and taking the time to share your experience.

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