We like the website - it's easy to navigate and logical and takes you back to the main pages after entering other information. We bought comprehensive coz it's vewry good cover and good value for mone... See more
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About Staysure Travel Insurance
Written by the company
Staysure Travel Insurance - Dream Big
Written by the company
- UK's most trusted travel insurer
- Based on most 5 star Trustpilot reviews of any travel insurance provider.
- Pre-existing medical condition cover
- We cover most pre-existing conditions including diabetes, high blood pressure and arthritis.
- Flexible cover options to cover you
- Choose from Single Trip and Annual Multi-Trip cover, and tailor your policy to suit your holiday plans.
- 24 hour medical emergency helpline
- Have help at hand at any time of the day, anywhere in the world.
- Medical emergency cover
- Be covered for medical emergencies and repatriation.
- Refer a friend
- Get a £10 Love2Shop gift card for every friend you refer (as long as they don't cancel within 60 days), and we’ll give them up to 20% off their first policy. Their discount doesn't apply to the extra cost of covering medical conditions or optional add-ons. What’s not to love?
Contact info
Britannia House 3-5 Rushmills, NN4 7YB, Northampton, United Kingdom
- 0333 049 7179
- info@staysure.co.uk
- www.staysure.co.uk
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The parcel was delivered on time
The parcel was delivered on time, and put in a safe place.
Company processes
Continuous checking of diagnoses with colleagues taking time.
Information given and recorded by Staysure, therefore known to the company when the cost of the policy was calculated, accepted and paid. However, follow up phone changed this indicating that additional funds was required although the condition had already been disclosed and recorded by the company. I would have expected that the cost of such an addition to the policy would have been paid for by Staysure.
Easy site & well regarded questions
Easy site & well regarded questions
Easy to navigate between classes of insurance.
Price was competitive, so renewed for the 4th year
Easy to use web page
Good cover good price
The operator was very helpful
Good service and product marred only by stay time limit
Knowledgeable, clear and courteous service by Zena. Competitive product price, with reasonable cover (comprehensive). Disappointing though that over 70s have a 35 day stay limit despite this being a full year policy, meaning extra and unnecessary travel simply to conform.
Esha was amazing
Esha was amazing - persistent & patient with our various medical updates, and made sure that she was available to follow u p when answering medical questions involved my having to get answers from my GP.We had to renew on the last minute which didn't help
Travel insurance.
Quick to answer the phone. Went through all the questions slowly so I could understand first time. The person recapped all the points of the travel insurance policy to make sure I understood everything.
The service was very good and clear I…
The service was very good and clear I have only rated as a four star as no mention of the20% discounts I keep being emailed and had letters about so I am unsure if this SUN20 was applied
Emma was extremely helpful in sorting…
Emma was extremely helpful in sorting out our renewal to match our updated needs.
…satisfied customer……
I have been with staysure for a number of years in the past. Due to waiting on operations I haven’t been away for around 5 years.
I thought of you straight away to get my travel insurance with.
Renewal Queries
I spoke with Harry, who addressed all of my queries thoroughly. He was extremely helpful, informative, and professional, providing clear and detailed explanations throughout. I really appreciated his time and support.
My holiday insurance was very detailed…
My holiday insurance was very detailed because of my husbands medical history staysure gave me a very fare price,very happy with results can now go on holiday with no worries,thank you Staysure .
Very helpful and professional.
I needed comprehensive cover quickly
I needed comprehensive cover quickly. The form was easy to use and was super quick. Good value for money.
Brandon so helpful on my call
Pleasurable and easy experience
Rang up to make amendments to my joint annual policy, doctor's/hospital appointments, blood tests, operations, new meds etc, the lady I spoke to was extremely friendly and professional and the whole process was so quick and easy and the icing on the cake was there was no extra charges. I highly recommend Staysure for your travel policy.
Very helpful service
The lady that I spoke to was well informed and helpful. She talked me through all of my questions so that I fully understood what I was buying and covered for.
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