Starr Luxury Cars Reviews 

186
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

He was late! The driver came semi-undressed with his shirt fully unbuttoned and no tie. He was very reluctant to remove an empty plastic box from the boot, for me to place my luggage there. He was als... See more

Company replied

Rated 5 out of 5 stars

Starr Luxury Cars did a fab job for us - my business partner retired on Tues 30th April and I ordered the Rolls Royce ghost to pick him up from home and bring him to work and after some celebrations... See more

Rated 5 out of 5 stars

Excellent from start to finish. We needed a second car for 5 days for a family trip and actually changed to chauffeur service half way through. Adam was extremely accommodating with our ever changing... See more

Rated 5 out of 5 stars

Decided to hire a car at very short notice - I emailed them at 2pm and car was delivered to my home by 6pm. Process was all very smooth and the deposit was cleared back to my card within the 7 workin... See more

Company details

  1. Car Rental Agency

Written by the company

Welcome to Starr Luxury Cars, the UK's Leading Luxury Car Hire Specialist. View our luxury fleet and hire your Luxury Car today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(186)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A BRILLIANT 3 DAY HIRE

Joe at Starr Luxury Cars was great, organising a Porsche Cayman as a surprise 3 day hire for my husband's 70th birthday. Unfortunately, my husband had Covid on his birthday but Joe managed to make sure I was able to rearrange appropriately so my husband had an amazing 3 days with the fabulous car. My refundable deposit was returned as promised. The company are very professional and make sure they have all the important documents required to enable drivers to feel self-assured. I cannot fault Starr Luxury Cars and would not hesitate to recommend them.
Doreen Miles

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Thoughtful driver, good value

The driver Mr Sakhi was very helpful and supportive to our party, including two people with special needs. He arrived promptly and got everyone home from the London venue earlier than expected, a bonus. Having this service saved the cost of a hotel for 4 people, making it good value as well as stress free.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Five Starr service

Simple and no fuss service with impeccable delivery. We arranged for multiple transfers between locations for a full wedding party. All drivers arrived early and swiftly and efficiently transported our guests to the reception location. We will be using Starr cars again.

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Husband’s 50th Birthday Surprise

I hired the Aston Martin Vantage for my Husband’s 50th. (Insert tiny squeal of excitement here)
After a nail biting last minute hitch (no one’s fault), Joe managed to save the day!
Car arrived on time in all its glory, delivered by Aaron, who was very polite and went along with the ‘ruse’ to surprise the Birthday boy!
The car was everything we wanted and more. We had a brilliant 4 days!
Andi, who collected the car was charming and respectful.
Joe kept in touch in the run up to getting the car, answering numerous questions from me! Sorry Joe 🤣
All in all a fantastic experience. Would highly recommend Starr Luxury Cars. ⭐️⭐️⭐️⭐️⭐️

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Professional and Convenient Service.

We always enjoy the hiring experience with Starr Luxury Cars when we visit from Australia. It is a seamless transaction that is both very professional and convenient. Thank you for looking after us once again.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Hired the Mercedes V-Class for taking…

Hired the Mercedes V-Class for taking my Dad and his friends to Wembley. Andrew helped me with all the arrangements, he was very accommodating and everything went perfectly! The vehicle provided was fantastic and very comfortable! I would certainly recommend Starr Luxury Cars, and look forward to using the service again in the future.

28 May 2023
Unprompted review
Rated 5 out of 5 stars

Hire car at late notice

Needed a hire car for the next day and the service they provided was excellent. They were able to provide the car that I wanted and the process was simple and went very smoothly. Would not hesitate to use again.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Taycan Turbo S

Great experience from booking to delivery to pickup. The Taycan Turbo S I rented for the weekend was a fantastic car in showroom condition. I will definitely use Starr Luxury Cars again.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

Great communication and car

Very quick response on initial request and great communication during booking and hire process. Taycan was in great condition and very well specced.

19 February 2023
Unprompted review
Rated 5 out of 5 stars

When we needed a Mercedes S-Class with…

When we needed a Mercedes S-Class with specific audio options for a customer demo day, Ike and the team at Starr were the only people we could find to help. They were excellent, making the car available to us ahead of the day to make sure everything worked and then when the original car was involved in an accident a few days before the event they immediately sourced another vehicle and again made it available to check everything was working. On the day Mark the driver couldn’t have been more helpful and accommodating. A great experience all round and we will definitely be using Starr Luxury Cars again the next time we need to show our technology in a car in the London area.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

impressed

impressed - personable; helpful with a last minute date change; handover and drop off of the car was hassle free; car was well turned out and as advertised. Will definitely use again.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Very professional and stress-free

Very professional and reassuring throughout. Genuinely stress-free performance car rental experience, which isn‘t always the case with these sort of companies. Ike does a terrific job.

21 August 2022
Unprompted review
Rated 5 out of 5 stars

Perfect company

Perfect company - ordered Friday night late for a chauffeur and was confirmed within a few hours - Mehmet the driver was great and polite and gave constant update of his location so I could find him leaving my venue. Will have no hesitation in using again absolutely class and honesty

27 June 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look