SPORTSBIKESHOP Reviews 

141,950
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,054 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times, secure protective packaging, and extremely helpful store staff who expertly guide them through selecting proper riding gear. People also deeply appreciate the competitive pricing, vast product selection, and smooth online ordering process that makes finding motorcycle equipment completely effortless. However, some customers also noted occasional issues with clothing sizing, mentioning that certain ordered items felt way too small or poorly manufactured. Reviewers occasionally experienced minor delivery hiccups with couriers dropping packages at incorrect locations or encountered stock mix-ups requiring straightforward product exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great quality gear, fair pricing,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Service

Consumers find service to be positive, highlighting fast delivery and helpful staff. Reviewers frequently... See more

Price

Customers consistently report great satisfaction with the pricing and competitive offers available. Reviewers... See more

Order

Clients share positive opinions on order, highlighting straight forward online ordering and speedy delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just returned to bikes after various life interventions! Sportsbikeshop have become my go-to for gear. Exceptional service, pricing and range all delivered seemlessly. Faultless performance in... See more

Rated 5 out of 5 stars

Excellent service all round, spoke to them ob the phone to make an order to be delivered next day for a trip and sure enough, the items came the next day. Advice given as to what to order and sizing w... See more

Rated 5 out of 5 stars

Looking for a helmet for the last of the nice weather so I wanted an open face which are quite hard to find in your size and colour. But just looking through on my phone and sportsbike had one in sto... See more

Rated 5 out of 5 stars

Was ok apart from dpd not delivering it correctly went wrong place and took photo which I saw wasn't at my delivery address so went to garage photo was taken at to be told they took it away. Found jis... See more


Company details

  1. Motorcycle Shop
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store

Written by the company

SPORTSBIKESHOP is the UK's number one retailer of motorcycle helmets, clothing, parts & accessories. Shop from the biggest range of biking brands available either online or via our network of retail stores.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

142K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(141,950)

4,956 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience and will definitely use again. Ordered two pairs of ladies textile trousers. One came straight away, one on back order. Pair that arrived fitted perfectly. Rang to cancel back order and was reimbursed within 24 hours. Excellent service and a lovely pair of trousers ready for Winter riding. 😉🛵

8 September 2026
Rated 5 out of 5 stars

Clearly the reduced price and quality…

Clearly the reduced price and quality of item were factors in making the purchase. The helmet is the latest standard so not some clearance item. What’s amazing was the free swift delivery next day and I only ordered at 1700 day before - that’s outstanding service with great backup. Overall amazing businesses like this should be supported.

8 September 2026
Rated 5 out of 5 stars

Purchased a jacket online...

Purchased a jacket online after having visited the new Cardiff shop and trying on a few jackets. Jacket arrived well packaged and on time.
Shop staff were extremely helpful in getting items from the stock room to the shop floor. Walking away, allowed me to reflect and choose the jacket that fitted my needs best, out of a shortlist of two or three choices.

8 September 2026
Rated 5 out of 5 stars

Great Kevlar Jeans

Usual fantastic service by SBS. The jeans, I ordered my usual size, probably could have got away with the next size down but I like to wear a belt anyway. I'm 6'1 and as they only do regular length thought they might come a bit short but the length is perfect and because of the accordion knees, dont rise up when sitting on the bike. They fit snug over my RST boots, not too tight. The knee and hip pads are quite firm but not uncomfortably so. I can imagine they won't be uncomfortable going in a cafe or pub mid ride. The knee pads have 3 different positions which is good too as straight out the bag, they were too low. Adjusted them and they're now perfect. They look extremely well made. Normal RST standard. All my gear is RST and never had a problem with any of it. I suppose the telling factor is how they handle sliding down the road. I hope I never have to find out but from how they feel, I'd be confident they would do their job. All in all I'd recommend them if you are undecided.

8 September 2026

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