SPORTSBIKESHOP Reviews 

141,954
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,054 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times, secure protective packaging, and extremely helpful store staff who expertly guide them through selecting proper riding gear. People also deeply appreciate the competitive pricing, vast product selection, and smooth online ordering process that makes finding motorcycle equipment completely effortless. However, some customers also noted occasional issues with clothing sizing, mentioning that certain ordered items felt way too small or poorly manufactured. Reviewers occasionally experienced minor delivery hiccups with couriers dropping packages at incorrect locations or encountered stock mix-ups requiring straightforward product exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great quality gear, fair pricing,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Service

Consumers find service to be positive, highlighting fast delivery and helpful staff. Reviewers frequently... See more

Price

Customers consistently report great satisfaction with the pricing and competitive offers available. Reviewers... See more

Order

Clients share positive opinions on order, highlighting straight forward online ordering and speedy delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just returned to bikes after various life interventions! Sportsbikeshop have become my go-to for gear. Exceptional service, pricing and range all delivered seemlessly. Faultless performance in... See more

Rated 5 out of 5 stars

Excellent service all round, spoke to them ob the phone to make an order to be delivered next day for a trip and sure enough, the items came the next day. Advice given as to what to order and sizing w... See more

Rated 5 out of 5 stars

Looking for a helmet for the last of the nice weather so I wanted an open face which are quite hard to find in your size and colour. But just looking through on my phone and sportsbike had one in sto... See more

Rated 5 out of 5 stars

Was ok apart from dpd not delivering it correctly went wrong place and took photo which I saw wasn't at my delivery address so went to garage photo was taken at to be told they took it away. Found jis... See more


Company details

  1. Motorcycle Shop
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store

Written by the company

SPORTSBIKESHOP is the UK's number one retailer of motorcycle helmets, clothing, parts & accessories. Shop from the biggest range of biking brands available either online or via our network of retail stores.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

142K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(141,954)

4,956 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a Beeline Moto 2 sat nav at…

I ordered a Beeline Moto 2 sat nav at lunchtime, it was delivered( free ) the next day, what a great service, and it wasnt the first time they went the extra mile.., a great company !

9 September 2026
Rated 5 out of 5 stars

The amount of time I spend researching…

The amount of time I spend researching a product when I become obsessed is getting silly.
So I’ll be brief … I’m sitting right now with a beer on my patio with this helmet on obvs open face mode.
It’s tight af when you first put it on I measured roughly 62 across the recommended instructions.
So yeah I ordered XL.
Freaked me out at first but then I took the stickers off !
Committed.
It does relax.
It does feel different but it is so well thought out it’s ridiculous!
Even grooves for sunglasses
I’m loving it so far 9/10

9 September 2026
Rated 5 out of 5 stars

Delivered next day and it was all good

Delivered next day and it was all good. Jacket is so nice now the weather is changing and it’s really nice to have my music playing while I am out on the bike. Will definitely you sports bike shop again.

9 September 2026
Rated 5 out of 5 stars

AGV Tour Modular fab- but heavy?

I bought a AGV TOUR Modular flip front in Gslassian blue at the ridiculous price of £349 INCLUDING the dedicated cardo comms. I have standard AGV lids, this was my first flip front. Fab build, comfort and fit…but way too heavy for my scrawny neck (and it is meant to be on light side for modulars. , given fibre/kevlar laminates).

AGV say it feels weightless at 80mph…kind of meh, if it’s too heavy in flip up mode in urban traffic, which is main reason for taking on the weight/cost penalty in the first place.

So back it went, fuss free.

Honestly, if you can take the weight, this deal is hard to beat. The Neotec 3 def has the edge, but not a £250 edge PLUS their dedicated Sena adds £££ more.

As always, first class service from Sportsbike Shop - amazing to be able to speak yo someone for an online order. Happened to be in their Boston store today on day 1 of road trip (hence the agv…!) and bought myself some consolation gloves. Rude nit to.

10 September 2026
Rated 5 out of 5 stars

Visited the new Cardiff store today

Visited the new Cardiff store today. Great selection of everything you could want, if not in stock can be shipped to your address or to store. Bought a new helmet that I had ordered to try on, (with a few others). Great bunch of staff, was served by Spencer (who used to be in the Bristol shop) and Ruby. Cardiff location is fab and saves another hour travel to Bristol, but will miss the guys there.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome. Great service. Regular updates. Prompt delivery. It just doesn’t get any better than this. Thank you.

9 September 2026
Rated 5 out of 5 stars

Ordered a jacket and jeans great service

Ordered a jacket and jeans, needed to change the order but couldn’t find an exchange under return online. So purchased the sizes required and sent a return on the other items that were too small. Then I still wasn’t happy with the jeans but only because they didn’t feel right on me. No issue with the product itself, spoke on chat to someone who arranged a return and exchange as I didn’t want to have to return and order again as you can imagine that becomes a costly process if you keep on doing that.
The customer service operative was excellent, helped me with exactly what was needed. Returning the items at dpd drop off was easy, I think dpd are not great on return updates so hoping they will arrive back soon with SPORTSBIKESHOP. The actual email updates from sportsbikeshop are great, and the next working day delivery can not be faulted!
Overall I am happy with this he whole process and products it’s just hard to judge sizes in things hence the returns but that’s not their fault! I would buy continuously from them when required as it’s been such an easy and welcoming experience.

9 September 2026
Rated 5 out of 5 stars

Great customer aervice

Called in to look for a jacket, didn’t
have one I wanted in my size, Spencer checked in other stores and got one sent over for me to try a few days later, kept in touch by phone letting me know when it was dispatched and when it arrived. Called in and picked it up today, discount applied as I was unable to have it on the first visit. Great customer service, will definitely be back

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Truly exceptional service from SBS

Truly exceptional service from SBS, as expected. Currently waiting for out of stock ladies trouser's so thought after receiving email with new trousers from Richa that were now in stock. Ordered a pair, didn’t quit tick the boxes for my good lady, set up a return and it was a seamless process to return a receive refund. Definitely my go to shop for my motorcycling goods.

3 September 2026
Rated 5 out of 5 stars

Great service as always from…

The Alpinestars Nucleon Flex Pro Protection Vest fits well and is comfortable. Be aware that although the back protector is Level 2, it is only CB meaning it protects the central back (the spine) and not the scapula - for the latter you need a protector marked FB (full back).
Great service as always from Sportsbikeshop. A lot cheaper or the same price as other competitors. Item arrived on time.

8 September 2026
Rated 5 out of 5 stars

As Good As It Gets

I have used them many times and they are just brilliant, from every angle, which explains why they are so successful.

Go to one of their shops and you'll be met by helpful, friendly staff, who are genuinely bothered, not just counting down the minutes until home time, like they are in many other places.

Phone Sportsbike Shop are you'll actually get through to a human being quickly - there's a novelty! And that human being will go out of their way to help you.

Go to the website and you'll find it all clearly laid out and simple to use. Order by phone or on the website before 6pm and you'll get your delivery next working day.

Need to return something that isn't right? They give you a 365 day window for returns and they even pay your postage.

Want to try on several things before you buy? They'll send them all to the shop of your choice in 24hrs and you can simply try everything on and select the one you want.

Motorcycle clothing is extremely specific to the individual, because of the safety aspect and as I said at the beginning of this review Sportsbikeshop have every single angle covered. Use them and I guarantee you'll get one of the best shopping experiences of your life.

Surely there must be some negatives? Well, they don't (can't) carry every size variation of every article in their shops (but that's why they offer to send things to the shop of your choice in advance) and you can't actually phone individual shops, only a central office (but that means shop staff aren't being constantly distracted by ringing phones). That's it - everything else is pretty much perfect!

8 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look