Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... See more
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Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, United Kingdom
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Replied to 91% of negative reviews
Typically replies within 24 hours
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Throughout the year of using Split the Bills as my supplier they have always been available to speak on the phones and have promptly responded to emails with any issues I have! They are a reliable service and would absolutely look to use them in the future! Great customer service from Ester, Katie and Poppy for helping me resolve an annoying dispute!

Reply from Split The Bills
My phone call was picked up within two rings after the automated messages. The person who answered my phone was Lindsey.
She was extremely helpful and to the point.
She really helped resolve my concerns perfectly. My call ended within five minutes and I’m really pleased. Thank you Splitthebills team.!! you guys are fantastic

Reply from Split The Bills
Had an issue with my account for a while now and Courtney assured me it’s being looked into, made everything clear for me and was really nice to talk to

Reply from Split The Bills
Ongoing billing issues have been a real headache. Despite my initial contact with "Split the Bills" to resolve the incorrect water bills, the problem persisted. They assured me they'd handle it, but more bills kept arriving. Each time, I had to chase "Split the Bills," who then said they'd contact the water company. It wasn't until I filed a complaint that they actually reached out. Communication was poor, forcing me to contact the water company directly to sort things out. I won't be using their services again and can't recommend them if you're looking for a straightforward experience.

Reply from Split The Bills
Lyndsay was incredibly helpful, very kind and understanding. Helped me resolve my issue very quick. Really appreciate it!

Reply from Split The Bills

Reply from Split The Bills
Very helpful, solved the problems promptly and quick response

Reply from Split The Bills
It was really nice how they wanted to know how to pronounce my name properly

Reply from Split The Bills
Great customer service, Incredibly straight forward procedure and fantastic communication. Never had an issues or complications with this company - I would certainly recommend them to friends!

Reply from Split The Bills
Claire’s customer service skills are great, she is naturally lovely, and very helpful! Thank you 😌😊

Reply from Split The Bills
Lousia's smashing it - she's super friendly and helpful! And explained things clearly too. She's also been able to make headway with a bills issue that we haven't been able to resolve over email too.

Reply from Split The Bills

Reply from Split The Bills
Katie was Very helpful and friendly- made me feel reassured thank you :)

Reply from Split The Bills
I spoke to lindsay and she was very helpful and lovely!!

Reply from Split The Bills
lyndsay was efficient and very helpful at assisting my multiple questions.

Reply from Split The Bills
Called up on behalf of my daughter who was having some issues with her bills and debt collectors. A little furstrating having to call but the person i got through to was v helpful. Think her name was esther.

Reply from Split The Bills
very helpful and quick replies when you need help

Reply from Split The Bills
Very willing to help. Sorted my issue within an hour of calling. Thanks

Reply from Split The Bills
Very helpful, if struggling the route i would recommend would always be to call for support.

Reply from Split The Bills
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