Specsavers Reviews 

Very pleased with new glasses and service

Everything and everyone made it satisfied and happy with their service.Niha and Nicki made my life easy by choosing the frame and ordering them.

The staff were just brilliant! Very welcoming, knowledgeable, helpful and friendly. They showed genuine interest and gave good advice and I never felt pushed in any way which I very much appreciated.
I left the shop feeling very happy with the whole service and would happily recommend them.

Professional and friendly

Friendly, knowledgeable staff, always ready to do that bit extra.
Great service and a good range of frames.

Seen to at the optician in moderation. Waiting was ok.
The team worked well. Got my sunshades prescibed. Helpful tool was my mobile phone.
In five days i received my sunshades with a free one for relative etc. The sunshades keeps me cool in scorching hear and vision fine. Lines clearly defined..
Not dark very shady , near and far is ok also. Fashionable shades and affordable. Noticed everyone was seen to.

Great service from start to finish and really pleased with the end product. Good value for money and a great fit.

Becca is a credit to Specsavers in Buckingham. Professional, knowledgeable, approachable and so helpful. After such an awful experience at Specsavers Milton Keynes, I nearly changed to another opticians. Excellent customer service - well done!

Excellent staff and friendly environment

Staff lovely and efficient, however disappointed when told price of glasses with a presumption I would have the super value variofocals.
Was not told about the different prices and the difference in them, very disappointed with this. Nonetheless option initially given till I asked why the glasses were so expensive & what the different lenses were. I am a 70 year old pensioner & money is precious!! Because I asked i got the cost of my glasses down from over £350 to £170, there is really little difference in the variofocals that I have noticed!

Every aspect of the visit total professionalism

I liked the thorough eye test, advice and letter to give to gp.

Get out of Astley. I’ll be boycotting you and every other company using Whistl until you cease operations or they move out.

Staff know their jobs well and are very helpful in their actions.

All staff were very pleasant and professional and a credit to the business. Rachel was excellent helping choosing the correct glasses for me and explaining everything in great depth which made us feel at ease.

Though it can get really busy.
But always someone happy to serve you with smile😊

Lovely staff, excellent customer service, clean and tidy store.

Staff were very friendly and helpful
We booked an appointment for my elderly mother online not knowing that we would have to go upstairs as this was not stated during the online booking service. My mother is not very mobile so it was a huge effort to even get there let alone go upstairs. At first the staff said there was nothing they could do and that we would have to come back another day which would have been a mammoth task for my mother but at my insistence they did work things around so that she could be seen downstairs. It wasn't the fault of the branch staff and I am grateful that they were able to find a solution but the online booking service needs to be improved so that people are aware they will need to go upstairs and should be advised to call the branch direct if they aren't mobile enough

Very friendly and helpful staff who were all very helpful. Clearly explained the tests and discussed sensible options. Only problem was poor wifi.