South London Heating Limited Reviews 

558
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I have been going back and forth for months to have an AC project installed, but I could not get them to confirm the power spec for each room, then could not get to confirm the exact unit model they w... See more

Rated 5 out of 5 stars

We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk throug... See more

Company replied

Rated 5 out of 5 stars

Engineer required for boiler leak. Arrived promptly within time scale given. Asked for details of problem. Laid down dust sheets and had shoe covers on. Explanation and shown what repair had been done... See more

Company replied

Rated 5 out of 5 stars

Video quotation worked great, Mark was very helpful in discussing options. Our boiler installer, Will, did a great job installing our new boiler and adding TRVs to some of our radiators. They came rou... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier
  4. Gas Engineer
  5. Heating Contractor
  6. Boiler and Heating Service

Written by the company

A name you can trust. We're your local heating specialist, an award winning heating company and we cover all aspects of central heating services, from full heating system upgrades and boiler replacements, to unvented cylinders, boiler installations and repairs. We’re proud to be one of only two heating companies in the UK to ever win the 'Which? Trusted Trader of the Year’ award! This coveted award highlights our company's ethos, our quality of work and excellent customer service. We love boilers and deliver premium boiler replacements and new boiler installations with exclusive guarantees. We are experts in boiler repairs, boiler services and Gas Certificates. We offer high standards of work at competitive pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

558 reviews

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No recent history of asking for reviews

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4.4

All reviews

(558)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with service provided

We have used South London Heating for many years - both for new boiler and radiator installation, and for regular servicing and maintenance. The firm is easy to get hold of and they provide a personal, helpful and efficient service. The work we have had done over the years by Mark and his team has been to a high standard and competitively priced.

10 March 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team

Rated 5 out of 5 stars

Responsive

Responsive, helpful, intelligent care

6 March 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Excellent service

Excellent service

26 February 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

My daughter confirmed to me that the…

My daughter confirmed to me that the experience was striaght ot the point and that the gentleman was very easy to uinderstand and did the job

11 February 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

5* service from CS to boiler check engineer

Helpful from CS to appointment and throughout the service. The boiler/gas engineer was friendly, clear and easy to accompany whilst he checked my annual boiler service.

I would recommend this co south london hearing limited! 5* service. My boiler is all good! Peace of mind and will use them annually from now onwards!

They also have an email- link payment service- super easy and fast to make payment!

11 February 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Great service - defo recommend

Rob and Charlie were great. They showed up on time, worked efficiently and made sure not to let the cat out for which I was very grateful. Our house is noticeably warmer after the power flush.
I did a lot of research before choosing South London Heating and I’m so glad I went with this company- other companies charge by the day and not by the radiator but these guys have more straightforward pricing and get the job done. Would definitely use again.

4 February 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

REALLY, REALLY GOOD SERIVCE

Firstly, they installed our new boiler brilliantly and with minimum fuss and maximum efficiency. First class service all the way. But recently I've had to call on South London Heating a few times as we are moving house and I needed to confirm some things for the new owners. They could not be more helpful and efficient. Honestly, it is rare to find excellent customer service these days and South London Heating are rare. Thank you.

20 January 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Friendly and professional!

South London Heating Ltd offer a great, friendly, professional service. They fitted my new boiler and have serviced it for the last two years and are always happy to answer any questions I have.

23 January 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

This was my first time using South…

This was my first time using South London Heating for my landlords gas safety certificate, engineer Rob was polite and knowledgeable and the office staff was very friendly. Definitely recommend

24 January 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Great service for a decent price

Been using these guys for years, always super helpful, and get the job done for a decent price. Would definitely recommend them, if only all my other workmen needs were this simple!

3 January 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Fantastic work fixing + servicing boiler

Fantastic work fixing and servicing my boiler. Both the customer service person on the phone and the tradesperson were super friendly, efficient, effective. Far better service and fairer prices than a lot of other quotes I had.

9 January 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 4 out of 5 stars

PUNCTUAL

PUNCTUAL
EXPLAINED THE PROCEDURE
ADVISED HOW TO USE BOILEER EFFICIENTLY

20 December 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 4 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Excellent service as always!

Excellent service as always!

9 December 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!


Rated 5 out of 5 stars

Last year I was charged fifty four…

Last year I was charged fifty four pounds for a boiler service but this year you charged me double the amount for the same work. Enough said.
Sorry for the above. I made a mistake in my figures.
Last year’s payment was two lots of fifty four pounds, that’s one hundred and eight pounds. They were very transparent in their costs. My error in not remembering, I blame my age ( I am eighty two. )

13 December 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Reliable and effective company

Polite and prompt service. It’s very encouraging that they value the customer experience and feedback.

3 December 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

professional, helpful and friendly

South London Heating Limited were very professional, helpful and friendly. They were very good at contact by email and were clear about our options for how the boiler install could work. It wasn't the easiest job as the boiler was in an awkward place but they professionally got on with the job. They also talked us through how the boiler worked including setting me up on the Hive app.

2 December 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 4 out of 5 stars

Great service

I had a gas boiler service and maintenance yesterday. Really good customer service, and Jonathan the gas operative is polite, helpful and very knowledgeable. I liked that he’s the same person that did the inspection a year or two ago - so it was less like a stranger in my home! Highly recommend this service. Very professional. Only draw back is it’s not cheap. But I felt it was worth it.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

10/10. Excellent service .

Mark came on time and explained everything to us and our requirements. The engineer , think his name was Mat came in day of installation on time . He knew exactly what he was doing and once finished , he cleaned up and also took the old boiler away . Very happy with the service and will use them again . 10/10

22 November 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team

Rated 5 out of 5 stars

New boiler

As new homeowners, we didn’t know what to expect when getting a new boiler, but South London Heating completely exceeded our expectations. Our engineer arrived on time—actually early—to start prepping for the day's work. The time, care, and attention to detail they put into installing our boiler were truly impressive. They went above and beyond, not only with the installation but also by correcting poor pipework from previous setups. Once everything was installed, they took the time to explain everything to us clearly and left the space spotless. We couldn’t be happier with the service!

15 November 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Great service as usual

We always get great service from South London Heating and our boiler is still running brilliantly after 7 years. The engineer kindly looked at a radiator valve I was worried about and replaced it free of charge when it was found to be faulty, saving us a potentially expensive call out if it had failed completely. Thank you!

8 November 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team


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