South London Heating Limited Reviews 

558
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I have been going back and forth for months to have an AC project installed, but I could not get them to confirm the power spec for each room, then could not get to confirm the exact unit model they w... See more

Rated 5 out of 5 stars

We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk throug... See more

Company replied

Rated 5 out of 5 stars

Engineer required for boiler leak. Arrived promptly within time scale given. Asked for details of problem. Laid down dust sheets and had shoe covers on. Explanation and shown what repair had been done... See more

Company replied

Rated 5 out of 5 stars

Video quotation worked great, Mark was very helpful in discussing options. Our boiler installer, Will, did a great job installing our new boiler and adding TRVs to some of our radiators. They came rou... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier
  4. Gas Engineer
  5. Heating Contractor
  6. Boiler and Heating Service

Written by the company

A name you can trust. We're your local heating specialist, an award winning heating company and we cover all aspects of central heating services, from full heating system upgrades and boiler replacements, to unvented cylinders, boiler installations and repairs. We’re proud to be one of only two heating companies in the UK to ever win the 'Which? Trusted Trader of the Year’ award! This coveted award highlights our company's ethos, our quality of work and excellent customer service. We love boilers and deliver premium boiler replacements and new boiler installations with exclusive guarantees. We are experts in boiler repairs, boiler services and Gas Certificates. We offer high standards of work at competitive pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

558 reviews

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4.4

All reviews

(558)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic work carried out my two…

Fantastic work carried out my two engineers. I had a new boiler installed and the service provided was first class. They arrived promptly and carried out the job as promised. They left the area spotless and talked me through the different functions for using the boiler. I would definitely recommend to family and friends. Thanks south london boiler penge.

25 July 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello

Thank you very much for your lovely review. Our engineers really work hard to give the best customer service so we’re so pleased you’re happy with our team and their work!
I’ll be sure to pass the message on as they’ll really appreciate it.

Kind Regards

Customer Care Team

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Our installer George was amazing, really friendly and worked really hard to get it done in the timeframe, particularly as it is an old house so various issues arose. Would recommend South London Heating to anyone. We had some really difficult experiences with plumbers / engineers in the past so it was lovely to have someone as friendly and as capable as George.

11 July 2025
Unprompted review
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Reply from South London Heating Limited

Hello,

Thank you for feedback! At South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us again next year for your annual boiler service reminder!

Kind Regards

South London Heating Team

Rated 5 out of 5 stars

Once again excellent service from South…

Once again excellent service from South London Heating.
Their engineer, Jonathan, is absolutely brilliant.
Would not hesitate in recommending.
Would not look anywhere else.

15 July 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello

Thank you so much for your kind words, we’re really grateful your feedback. We will pass on your comments to our engineer, he’ll really appreciate it!

Kind Regards

Customer Care Team

Rated 5 out of 5 stars

Excellent installation of new boiler

The contractor who installed my new boiler was called Geoff. He was absolutely fantastic. He worked incredibly hard in very challenging conditions. It was the hottest day of the year last week. He dismantled the water tanks in the loft. It must have been 45° up there! He never stopped, not even for a lunch break. He was so thorough and meticulous and just wanted to make sure that everything was completed to a high standard. People like him are rare to find. I hope he continues to thrive in this company as he's worth his weight in gold!

1 July 2025
Unprompted review
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Reply from South London Heating Limited

Hello,

Thanks for your wonderful review! The team here at South London Heating are thrilled to hear such great feedback. We always aim to deliver fantastic work to South London!

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

Great friendly service

Great friendly service

9 June 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for your wonderful review! The team here at South London Heating are thrilled to hear such great feedback. We always aim to deliver fantastic work to South London!

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

FRIENDLY PROFESSIONAL EFFICIENT

Friendly, professional and efficient throughout---for high quality work at a competitive price.

12 May 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for your wonderful review! The team here at South London Heating are thrilled to hear such great feedback. We always aim to deliver fantastic work to South London!

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

Great company, 1st class service

South London Heating fitted a new Worcester boiler for us, along with a Hive thermostat, filter, and other components. The service was exceptional, with an impressively meticulous approach from start to finish—truly second to none. They even managed to book us in quickly, which was a huge relief as we have a young family. I only wish I’d found this company years ago! I can’t recommend them highly enough.

14 March 2025
Unprompted review
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Reply from South London Heating Limited

Hello,

A big thank you from all of us here in South London Heating!
We’re really excited to see your review of our work on Trustpilot!
We’re proud of our work and we appreciate your positive feedback.

You’ll be hearing from us in a year’s time for your annual boiler service reminder,

Please do not hesitate to contact us should you have any questions about your new boiler or need our services in the meantime,

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

Friendly and Efficient

As always, South London Heating provided an efficient, friendly service.
This time it was a gas check, carried out by Jonathan.

17 April 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for your wonderful review! The team here at South London Heating are thrilled to hear such great feedback. We always aim to deliver fantastic work to South London!

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

I recently had my annual boiler service…

I recently had my annual boiler service performed by South London Heating Limited, and I was quite pleased with the overall experience. The boiler is functioning well without any issues. The technician demonstrated a high level of expertise, thoroughly checking for potential gas leaks and other mechanical concerns. I appreciate the thoroughness of their service. I would recommend their services to anyone looking for reliable boiler maintenance.

9 May 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for your wonderful review! The team here at South London Heating are thrilled to hear such great feedback. We always aim to deliver fantastic work to South London!

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to book and easy to get someone knowledgeable on the phone.

6 May 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for leaving a positive review! We looking forward to working with you again in the future.


Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

The engineer arrived on time and had…

The engineer arrived on time and had updated us of his arrival time earlier in the day. He did a good job and provided a report via email that evening

25 April 2025
Unprompted review
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Reply from South London Heating Limited

Hello,

Thanks for your wonderful review! The team here at South London Heating are thrilled to hear such great feedback. We always aim to deliver fantastic work to South London!

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

South London Heating - a great company

South London Heating have been our go-to company for all things heating and hot water for a number of years now. They’ve always been incredibly reliable, friendly and attentive helping us through straight forward annual check ups and more complicated things too. We would highly recommend.

22 April 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for leaving a positive review! We looking forward to working with you again in the future.


Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

Professional and fast.

I was very pleased with the speed of the company dealing with my boiler issue. Mark who did the original survey was very helpful. The engineer arrived on time and did a thorough job. Payment was made easy using their online portal. I would definitely recommend.

30 April 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

A big thank you from all of us here in South London Heating!
We’re really excited to see your review of our work on Trustpilot!
We’re proud of our work and we appreciate your positive feedback.

You’ll be hearing from us in a year’s time for your annual boiler service reminder,

Please do not hesitate to contact us should you have any questions about your new boiler or need our services in the meantime,

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

Another successful work carried out

The whole process was made easy and straightforward by Kerrie and Lucie in the office . Jonathan arrived promptly and apart from the service sorted out a longstanding problem with some of the radiators for which we are very grateful. I would have no hesitation in using this firm again and would recommend them to anyone in need of central heating work .

24 April 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for your wonderful review! The team here at South London Heating are thrilled to hear such great feedback. We always aim to deliver fantastic work to South London!

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

So organised and professional

So organised and professional. From the initial contact, to booking the appointment, the service itself and settling the invoice. Very impressive. The engineer himself was so friendly, polite, courteous and got the job done effectively and efficiently. I highly recommend this brilliant group of people.

11 April 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for leaving a positive review! We looking forward to working with you again in the future.


Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

Best Around in Shirley !

Customer Service, Experience is excellent. They helped me installing a boiler and giving me the right advice and choices. I chose a combi boiler 40kw valiant. They even provided finance options which suited me the best and even the founder came down and helped with some of my issues when installing a new boiler and new location. I highly recommend this service.

16 April 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

A big thank you from all of us here in South London Heating!
We’re really excited to see your review of our work on Trustpilot!
We’re proud of our work and we appreciate your positive feedback.

You’ll be hearing from us in a year’s time for your annual boiler service reminder,

Please do not hesitate to contact us should you have any questions about your new boiler or need our services in the meantime,

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

Great service all round

Booking the appointment was fast & easy.
The engineer quickly found the fault with my boiler and fixed it.

14 April 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for leaving a positive review! We looking forward to working with you again in the future.


Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service Year After Year!

I’ve been a customer for several years, and the service has always been exceptional. A special thanks to Jon for his attention to detail—he not only provides excellent service but also remembered, a year later, that a particular part needed replacing just in time to prevent a potential boiler failure. That level of care and expertise is truly impressive!

Also, a big shoutout to Lucy, who is always efficient and incredibly helpful. The whole team is professional, reliable, and a pleasure to deal with–highly recommended! 😊

2 April 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thanks for your wonderful review! The team here at South London Heating are thrilled to hear such great feedback. We always aim to deliver fantastic work to South London!

Best Wishes

South London Heating Team!

Rated 5 out of 5 stars

On time

On time - to spec - great personnel

21 March 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team

Rated 5 out of 5 stars

Boiler problem

Didn’t have to wait long for an appointment. Was a really nice friendly man who explained what he was doing and what needed to be done to my boiler. Felt really at ease with him arrived on time and was very nice to talk to.

11 March 2025
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team


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