South London Heating Limited Reviews 

558
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I have been going back and forth for months to have an AC project installed, but I could not get them to confirm the power spec for each room, then could not get to confirm the exact unit model they w... See more

Rated 5 out of 5 stars

We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk throug... See more

Company replied

Rated 5 out of 5 stars

Engineer required for boiler leak. Arrived promptly within time scale given. Asked for details of problem. Laid down dust sheets and had shoe covers on. Explanation and shown what repair had been done... See more

Company replied

Rated 5 out of 5 stars

Video quotation worked great, Mark was very helpful in discussing options. Our boiler installer, Will, did a great job installing our new boiler and adding TRVs to some of our radiators. They came rou... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier
  4. Gas Engineer
  5. Heating Contractor
  6. Boiler and Heating Service

Written by the company

A name you can trust. We're your local heating specialist, an award winning heating company and we cover all aspects of central heating services, from full heating system upgrades and boiler replacements, to unvented cylinders, boiler installations and repairs. We’re proud to be one of only two heating companies in the UK to ever win the 'Which? Trusted Trader of the Year’ award! This coveted award highlights our company's ethos, our quality of work and excellent customer service. We love boilers and deliver premium boiler replacements and new boiler installations with exclusive guarantees. We are experts in boiler repairs, boiler services and Gas Certificates. We offer high standards of work at competitive pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

558 reviews

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No recent history of asking for reviews

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4.4

All reviews

(558)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler expertly replaced

We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk through of our new unit. Would definitely recommend and use again! Many thanks George and South London Heating Ltd!

20 November 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Polite, efficient and helpful annual service of boiler installed by South London Heating three years ago. They have been helpful and efficient since day one.

30 October 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team

Rated 5 out of 5 stars

Top notch

Engineer had pleasant manner, arrived as promised, did his work quickly and efficiently, left everything neat and tidy. I couldn't ask for more. Many thanks SLH.

22 October 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Excellent

Excellent! Very helpful and efficient from the start and seemed very good value.
Highly recommend!

29 October 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team

Rated 5 out of 5 stars

Excellent and professional service…

Excellent and professional service during recent bolier repair and service.

20 September 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Really professional and efficient

Really professional and efficient

18 October 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

We were very impressed by South London Heating.

We were impressed by the advice we received beforehand, the speed with which an estimate was supplied and most of all the satisfactory completion of the work just one week later.

It was good to deal with such an efficient company where the men who installed the boilers were commited to providing a first class service. We certainly recommend them.

11 October 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Great

Great! Courteous and efficient

17 October 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Speedy and thorough

South London Heating were great, Lucy in the office was responsive and let us know when they’d received a cancellation so they could see us sooner for our boiler service. Jonathan was thorough and fixed our expansion vessel issue as well as undertaking a full boiler service and checked our radiators.

16 October 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Annual Boiler Service carried out very…

Annual Boiler Service carried out very efficiently. Thank you.

8 October 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!


Rated 5 out of 5 stars

The engineer came on time

The engineer came on time, was neat and knowledgeable.

30 September 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Transparent pricing and good value. All their employees are really helpful and pleasant. Always turn up on time - often early. Very neat and tidy. Our installation was done well and communication was good.

26 September 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you very much for your lovely review. Our engineers really work hard to give the best customer service so we’re so pleased you’re happy with our team and their work!

I’ll be sure to pass the message on as they’ll really appreciate it.

Rated 5 out of 5 stars

Used these guys for 5 years

Used these guys for 5 years, 1st class. Roberts just helped us service our boiler. Wont use anyone else. Thanks alot, Neil Canfer

8 October 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

South London Heating could not have…

South London Heating could not have been more helpful. They have been consistently courteous, tidy and efficient - They were patient and supportive when we struggled with our new Hive thermostat! We are delighted with our new heating system.

27 September 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you very much for your lovely review. Our engineers really work hard to give the best customer service so we’re so pleased you’re happy with our team and their work!

I’ll be sure to pass the message on as they’ll really appreciate it.

Best Wishes!

South London Heating Team!

Rated 5 out of 5 stars

Quick repair and arrived on time.

Quick repair and arrived on time.

23 September 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Really impressed with South London…

Really impressed with South London Heating Ltd - one guy did pretty much all the work - where British Gas had told it would take a couple of guys a few days, George (I think that was his name, apologies if that’s wrong) did everything on his own! Polite and conscientious, he was great to have around and made me feel very confident and safe whilst he worked. A 5* recommendation from me then!

15 May 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for leaving such a lovely review!!

We're really grateful for you taking the time to share your experience, providing excellent customer service is our top priority and its great to see this reflected in our valuable customers reviews!

Best Wishes,

South London Heating

Rated 5 out of 5 stars

Thorough servixe

Engineer arrived on time, and was very polite and friendly. He even put on the plastic covers over his shoes before he came into the flat. He carried out a full service on my boiler and gave me advice as to water temperature and helpful hints regarding temperature of radiators. Clean and tidy and no mess left for me to clear up. I hope I will get the same engineer when the service is due next year. He emailed the certificate the following day as promised. Would definitely recommend company especially as its a local firm. Very happy.

17 September 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Excellent servce

Excellent servce. Very professional, very helpful. I would highly recommend.

30 August 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Brilliant service!!!!!

I was told by British Gas the boiler was beyond repair. I had been expecting this for a while. I called SLH on Friday last and within half an hour, they had arranged a video walk around the installation with the tenant. I then had a quote straight away. I then had another quote shortly after with a slight variation and a slightly cheaper price. That was a first!

The engineers arrived when they said and worked later than normal given the job was not as straightforward as was first thought. The tenant said they were friendly, efficient and clean working.

I have managed and owned, service businesses, albeit in Telecoms. So I know what customer service is all about. Your team is a credit to your company. Well done.

10 September 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

An excellent experience.

Easy to contact by phone, polite and helpful response when booking a service. Short lead-in period. Engineer was polite, tidy and knowledgeable. An excellent experience in all respects.

2 September 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We really appreciate your positive feedback!

We like to make things as easy as possible for our valued customers and its great when this is recognised.

We'll be reminding you of your annual boiler service next year!

Best Wishes,

South London Heating Team!

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