St John Ambulance (England) - Training courses Reviews 

52,363
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,907 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and engaging teaching styles, making the learning process enjoyable and effective. Many people highlight the interactive nature of the courses, which includes practical work and real-life scenarios, contributing to a deeper understanding and increased confidence in applying new skills. The service is frequently described as excellent, with reviewers appreciating the clear instructions and the overall quality of the training provided. However, some customers also noted issues with inconsistent instructors across multi-day courses, leading to potential confusion in terminology. Additionally, a few people mentioned problems with incorrect joining instructions and directions to parking.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, knowledge, and ability to... See more

User experience

Users describe positive interactions with the user experience, often highlighting the engaging and... See more

Service

Customers consistently note positive experiences with service, particularly praising the excellent and... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and helpfulness... See more

Quality

Reviewers highlight positive aspects of quality, with many recommending the first aid training. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An enjoyable 2 day First Aid at Work top up course. It was interactive, which made learning fun. I liked that our knowledge was tested and gentle reminders of correct ways given. Cheryl was an excelle... See more

Company replied

Rated 5 out of 5 stars

Brilliant training from St John’s Excellent delivery, the trainer put everyone at ease as it’s a bit awkward when you are a bunch of strangers. Used humour and excellent examples to help us get thro... See more

Company replied

Rated 5 out of 5 stars

Cant fault Dave at the middlesbrough branch for my fire marshall course he made it interested and relateable to each and everyone on the course so we could understand our roles when going back to work... See more

Company replied

Rated 5 out of 5 stars

I undertook a Paediatric First Aid course as I felt I should know more as a Grandad with 7 grandchildren, in case I was ever present if they had a health issue or accident. Coupled with the First Ai... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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4.9

All reviews

(52,363)

5,878 reviews in the last 12 months

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Rated 5 out of 5 stars

So much better to have in-person training

It was great to get proper in-person Fire Warden training, rather than an online automated course that can feel abstract. I appreciate being told what the limits to a Fire Warden's responsibilities are, for instance it's the management's job to define the required procedure. I used to worry unnecessarily about that. And iwho doesn't enjoy blasting a fire extinguisher?! The trainer was very friendly, clear, concise and thorough. I would recommend this course.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Fire Marshal course

Relaxed atmosphere but was very informative with plenty on interaction

3 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 2 out of 5 stars

Great content, shame about the teachers

The content was great, however it was not ideal that during a three day course we had a different instructor each day, leading to some confusion and inconsistency in terminology and acronyms.

Now lets talk about the lack of professionalism by one of the trainers. He promoted misinformation, his personal beliefs about conspiracy theories against the public health system have no place in an environment where he is in a position of power. He should never be put in a position of leadership and teaching others if he can not separate his misinformed beliefs with scientific facts. His view caused me to loose all faith in anything he said as he lost all my trust in his ability to think critically. I hope he educates himself in the future and stops putting the general publics health at risk by making up 'facts' about vaccines that just don't exist.

23 June 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. While we're pleased to hear you found the course content valuable, we're sorry to hear that aspects of the course delivery did not meet your expectations.

We take comments regarding the professionalism of our trainers seriously and appreciate you bringing your concerns to our attention. Feedback like yours is important in helping us continually review and improve the quality and delivery of our training.

Rated 5 out of 5 stars

Get trained by the best

The training was thorough, informative and engaging, with a good mix of information and independent work.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

3-day First aid course

I recently completed the 3-day First Aid course with Carol Odemon, and I couldn't be happier with the experience. Carol is an outstanding instructor—knowledgeable, professional, and passionate about teaching. She explained everything clearly, made the sessions engaging, and created a relaxed atmosphere where everyone felt comfortable asking questions.

The course was very hands-on, with plenty of practical exercises that helped build confidence in applying first aid skills in real-life situations. Carol's enthusiasm and real-world experience made the training both informative and enjoyable.

I highly recommend this course to anyone looking to gain valuable first aid knowledge. Thank you, Carol, for such an excellent learning experience!

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Brilliant

The guy who trained us, Paul was absolutely brilliant.....even his dad jokes!

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

An enjoyable 2 day First Aid at Work Top Up Course

An enjoyable 2 day First Aid at Work top up course. It was interactive, which made learning fun. I liked that our knowledge was tested and gentle reminders of correct ways given. Cheryl was an excellent trainer with good pace and Sam, her work experience helper, was extremely knowledgeable.

3 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Fantastic course

This was a great course - with a good mix of practical work and presentations. I was left with a sense that I would be able to deal proactively and helpfully with any work place incidents that might occur.

The facilities were good and the instructors were both personable and really knowledgeable. Would definitely recommend to anyone.

29 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Emergency First Aid course at Chesterfield

Emergency First Aid course at Chesterfield.
Well planned, thorough, course. Instructor friendly and open to answering questions, with a little humour at times.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

The instrutor was very good

The instrutor was very good

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Great course trainer was great

Great course trainer was great

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

first aid

very good tutors, delivered very well

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

The instructor was great

The instructor was great. She was clear, informative, and kept the Energy up for us all.

Ossett branch.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Stockport St Johns Ambulance

Great course location and set up.
Days went quick with non stop teachings on all aspects of first aid training at work.
Claire kept us all focused with the way she came across with the facts but kept it light and humorous which got all the attendees involved and not nodding off.

I'd highly recommend.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

I went for a 2 day refresher

I went for a 2 day refresher. And the teacher, whose name was Tamara, was really informative, and answered all the questions promptly and quickly.

1 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Absolutely loved this course hated…

Absolutely loved this course hated getting on my knees for cpr/had to use a cushion but I won’t have that in real life situation I know.
best teacher/paul is a credit to your work place
He made it such a fun experience and I will most certainly be doing the course or maybe an extended one in the future

29 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Had a fire safety course with Keith and…

Had a fire safety course with Keith and he was lovely.

Learnt lots to take back

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Dom was great he really came across…

Dom was great he really came across well and covered all the topics very well

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Great hands on deck experience.

Great hands on deck experience.
Extensive explanation of all aspects First aid. Well equipped facilities.
Do recommend, definitely will visit for a refresher when its due. 👍

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

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