St John Ambulance (England) - Training courses Reviews 

52,363
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,907 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and engaging teaching styles, making the learning process enjoyable and effective. Many people highlight the interactive nature of the courses, which includes practical work and real-life scenarios, contributing to a deeper understanding and increased confidence in applying new skills. The service is frequently described as excellent, with reviewers appreciating the clear instructions and the overall quality of the training provided. However, some customers also noted issues with inconsistent instructors across multi-day courses, leading to potential confusion in terminology. Additionally, a few people mentioned problems with incorrect joining instructions and directions to parking.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, knowledge, and ability to... See more

User experience

Users describe positive interactions with the user experience, often highlighting the engaging and... See more

Service

Customers consistently note positive experiences with service, particularly praising the excellent and... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and helpfulness... See more

Quality

Reviewers highlight positive aspects of quality, with many recommending the first aid training. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An enjoyable 2 day First Aid at Work top up course. It was interactive, which made learning fun. I liked that our knowledge was tested and gentle reminders of correct ways given. Cheryl was an excelle... See more

Company replied

Rated 5 out of 5 stars

Brilliant training from St John’s Excellent delivery, the trainer put everyone at ease as it’s a bit awkward when you are a bunch of strangers. Used humour and excellent examples to help us get thro... See more

Company replied

Rated 5 out of 5 stars

Cant fault Dave at the middlesbrough branch for my fire marshall course he made it interested and relateable to each and everyone on the course so we could understand our roles when going back to work... See more

Company replied

Rated 5 out of 5 stars

I undertook a Paediatric First Aid course as I felt I should know more as a Grandad with 7 grandchildren, in case I was ever present if they had a health issue or accident. Coupled with the First Ai... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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4.9

All reviews

(52,363)

5,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic course from Darren & Paul.

Fantastic course from Darren & Paul, good pace & very informative & useful! My only criticisms would be the age & size of the venue, could be more comfortable temperature wise & bigger to allow larger groups to be accommodated.

3 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Excellent Refresher @ Tamworth

I attended the First Aid at Work Refresher course in Tamworth on the 2nd and 3rd of July, and it was excellent. Cheryl was a fantastic instructor who made the course engaging, informative and genuinely enjoyable. Rather than just teaching us how to treat different conditions, she explained the causes behind them, which gave me a much better understanding and made everything easier to remember.

The two days honestly flew by. I usually dread courses like this, but Cheryl kept everyone involved, and the atmosphere was so relaxed that the group of ten strangers didn't feel like strangers by the end. I would highly recommend this course to anyone needing first aid training.

2 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

The trainer Stacey H

The trainer Stacey H. comes with a good energy, uses humour appropriately and has experience so the stories that come with that are great

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Excellent First Aid Training Experience at Limewood

I recently completed the First Aid at Work (FAW) course with St John Ambulance at Limehouse and found it to be an excellent training experience. The instructor Marie was highly knowledgeable, engaging, and made the course both informative and practical. The facilities were comfortable, and the hands-on exercises helped build confidence in applying first aid skills. I would highly recommend this course and venue to anyone looking for quality first aid training.

30 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Both trainers were absolutely amazing

Both trainers were absolutely amazing, and got everyone involved! Really informative and made the learning easy to understand!

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Brilliant instructor

Brilliant instructor. Very professional, made sure we were all sure of every part of the course.Cracked a joke here and there which helped to relax everyone which made the couse very enjoyable 😉

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

A brilliant course

A brilliant course. I visited the Oldham SJA building and my instructor was Elke Hensel-Medina, who was engaging, kept the course interesting and was very knowledgeable. I very highly recommend this course for anybody needing to learn first aid in the work place.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Mental Health First Aid Course

The course was informative and broken into manageable sections. The trainers were passionate about the subject and had a clam and non judgmental approach. It had a good mix of verbal and interactive and although an intense course was enjoyable.

29 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

I found this corse extremely helpful…

I found this corse extremely helpful and Dave explained everything clearly and slowly to make sure that i understood anything. I found his feedback weather it be advice for an easier way to do something or just a bit of help to help me understand how to do something extremely helpful. I found all of the things that were covered relevant and will be helpful. I found the role play of an injury helpful as although it was pretend it gave me an idea of how it might be if we came across the issues at work or in public.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Professional and articulate trainer

I recently did a Mental Health First Aid course in Windsor. Steve Pye was our introductor. He was incredible. So professional and knowledgeable. A credit to St John Ambulance team.

30 June 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

First Aid course

I attended a First Aid course in Redhill, taken by Jasmine.
The course was really good and very interactive.
Jasmine was outstanding as the trainer.
I would highly recommend doing a course with these guys.

25 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Thank you so much

Thank you so much, Bryan was amazing delivering a very well structured and enjoyable training session. Will be back for further courses soon!

I would highly recommend.

29 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Mason our trainer was very professional…

Mason our trainer was very professional and knowledgeable, he was intuitive about people’s fears ( about blood and wound injuries) and made them fell like they had control to take a time out . Great explanation about all aspects of First aid at work while letting people ask and answer questions about the training course. The facility was clean, spacious with all the equipment needed and a nice tea / coffee/ water area . As with St John’s a go to for all your first aid training from beginning to quite in-depth full courses.

10 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

All round excellent course & tutors

Great tutors, great course.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Amazing trainer

The trainer engaged everyone in the course and made sure the information was understood. Practical tests were talked through with everyone and we knew what was expected.

23 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Nigel was great

Nigel was great, very friendly and down to earth. What a lovely man. Would be interested in further training particularly with Nigel.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Brilliant training from St John’s

Brilliant training from St John’s
Excellent delivery, the trainer put everyone at ease as it’s a bit awkward when you are a bunch of strangers. Used humour and excellent examples to help us get through. Great facility in West Brom, tea, coffee etc provided. Would recommend and thank you our wonderful trainer Megan

29 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Thanks to Dave,Katie and Zel at middlesbrough branch

Cant fault Dave at the middlesbrough branch for my fire marshall course he made it interested and relateable to each and everyone on the course so we could understand our roles when going back to work .Also thanks to Katie and Zel for our first aid both of them made the day good and got the points across whilst keeping it interesting and light.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 4 out of 5 stars

Training delvered well

Training delivered well , good instructor .

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to see you had a positive experience with us.

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