Sit 'n Sleep Reviews 

281
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional without being pushy, making the selection process pleasant and easy. The delivery service is frequently highlighted as efficient, fast, and on time, with many appreciating the clear communication and tracking options. Reviewers also commend the delivery teams for their professionalism, friendliness, and care in handling products, often going above and beyond by removing old items and packaging. The overall service and user experience are described as seamless and stress-free, from initial purchase to final setup, leading to high satisfaction with the products received. However, some customers also noted minor issues such as receiving an incorrect box spring or furniture with small blemishes, though these instances did not significantly detract from their overall positive impression.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting the speed and efficiency... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with their... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism and efficiency of the... See more

User experience

Users describe positive interactions with the overall experience, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

Great communication during the delivery process. You can track the delivery leading up to your window. They were on time. Quick, efficient and took great care, cleaning up as they go and making sure... See more

Rated 5 out of 5 stars

The guys delivering were fast and efficient and very accommodating when we asked them to lower the mattress a little bit. They removed our old mattress and all the packaging material for new bed. They... See more

Rated 5 out of 5 stars

Brian at Sit N Sleep Studio City was just fantastic. He was kind, friendly, helpful, knowledgable and professional. Then, the delivery people were quick, friendly, professional and just great! All aro... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(281)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The salesman was very knowledgeable…

The salesman was very knowledgeable about products. He did not try and oversell them. But looked at our comfort showing us a number of products. He explained the various policies and warrantees. We were kept updated on the delivery date and time. When we got a call stating the time they would deliver our bed, “headed your way”, they were here within 10 minutes. The gentlemen who delivered the bed, were polite and took great care not to damage anything. They were quick and kept things clean.
Purchased May 19, 2026; Delivered May 22, 2026

19 May 2026
Unprompted review
Rated 5 out of 5 stars

We were very happy with our salesgirl…

We were very happy with our salesgirl Jennifer Cho from Sit & Sleep in Pasadena, CA. She was very knowledgeable and super sweet. Our delivery just came and we are also very hair with the crew Francisco and Juan. They were quick, clean and very courteous.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer!

I’m very happy with the service Mr Wolfe, store manager provided to me yesterday. My whole experience from beginning to end was a very satisfying one. I received the mattress, bed frame and all the other accessories today and they did a great job! Thank you Sit’n Sleep!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great job of making it right

Your delivery team was great, however the box spring was somehow not was was on the order. I wanted a low profile box spring 5". What they brought me was a bunkie board ! There would be no way to make the bed. Customer service said they do have what I need and will deliver tomorrow.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great prices and #1 mattress company

This was my second purchase at Sit n Sleep, I have purchased here many years ago and I strongly recommend purchasing from them! Our experience was 10 out of 10 at the Norco store with Floyd, he was super helpful, never pushy…always a plus. My husband and I were only window shopping and ending up purchasing sooner than expected. Besides the excellent customer service by Floyd, The price was great due to Memorial Day sale and delivery was the next day! Thank you and I will be sending my family and friends to your store again Floyd! I love my temperpeudic mattress! Quick easy purchase and one satisfied customer!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

My delivery team was amazing

My delivery team was amazing! They updated me on their eta and had my new bed & base set up in no time. Very happy with my entire bed buying experience!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from delivery team

Arrived on time and were very professional, polite, friendly with great service as well they removed old mattress/box spring then set up my new mattress and box frame I’m pleased with the whole process. Went with Kingsdown cataldo firm euro top my first impression so far is it should meet me needs well

19 May 2026
Unprompted review
Rated 5 out of 5 stars

My consultant

My consultant, Sandra Vera, made the whole process painless. She listened to me, she showed me the mattresses I had researched and only after I decided they weren’t what I was looking for did she make suggestions for options based on my needs. She is excellent!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Chris Mora was very helpful and polite

Chris Mora was very helpful and polite. Very knowledgeable about his product. He explained the process of delivering the bed and most important was the 10 year warranty.
I just hope that this mattress works out for me. Will let you know how my sleep went.
Thanks again Chris for your help.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Mattress

Nice clean store with large selection. Manager helped us. Very helpful and no pressure. Would recommend Sit n Sleep.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I recommend this company

first of all, Stanley Haywood took very good care of me. I thank him for organizing everything.
Secondly, the two delivery men were cheerful and helpful and efficient.
I really liked the texting that kept me up-to-date on my delivery, but I hate the robotic voice. So impersonal.

16 May 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look