Sit 'n Sleep Reviews 

297
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, customers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a comfortable and unpressured selection process. The delivery service is frequently highlighted for its speed, efficiency, and professionalism, with teams often arriving on time and handling installations with care. Many people appreciate the clear communication regarding delivery times and the overall ease of the purchasing journey, finding the products excellent and the experience very satisfying. The entire process, from initial selection to prompt installation, is consistently described as smooth and hassle-free, leading to high satisfaction with the purchased items.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Delivery service

Consumers find delivery service to be positive, consistently praising the speed and efficiency of the... See more

Product

Users describe positive interactions with product, with many expressing satisfaction with their new... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

User experience

Clients share positive opinions on user experience, describing it as smooth, seamless, and hassle-free from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were waiting on by the store manager. We needed a bed that would cool us off. We had considered an add-on system that would have cost thousands of dollars over and above the mattress. The manager s... See more

Rated 5 out of 5 stars

We had an amazing experience purchasing a new mattress for my mom. Loretta was amazing to work with and really hide a ton of knowledge and expertise and made us feel comfortable about our purchase. An... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.9

All reviews

(297)

278 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sit n Sleep was so helpful.

I was dreading looking for a new mattress, until I walked into Sit n Sleep Palmdale Ca and met Matthew the manager. He was so helpful. He did not push me in any direction but was full of information I needed to narrow down my choices. Brought husband back with me and Matthew was again the best part of shopping for a mattress. The delivery went without a hitch. Alan was friendly and so helpful. He made sure everything was perfect and that I was satisfied before he left.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

We have bought from Sit & Sleep for years

We have bought from Sit & Sleep for years, even my adult kids. We appreciate the selections and each time we buy a Stern & Foster, but it's great to have options. The service in keeping us informed is outstanding, we appreciate the delivery, the service in keeping us informed and the gentleman who set up and removed all trash and took away our old bed and platforms. 10 ⭐'s

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Knowageable sales woman

Knowageable sales woman, and on time curtious delivery.
The unit base is sturdy, and I like that the frame legs have rubber feet. The bed does not slide on the floor like the similar unit we purchased some years ago from another store

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Great in-store service!

We were helpfully guided through options in the store - clearly understanding the difference in models and getting helpful recommendations along the way but still comfortably making the choice ourselves. (No sales pressure.) Being informed helped us to feel confident in making a mattress purchase. Delivery and set-up went smoothly, so a great experience all around.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Sit & Sleep team are excellent from start to finish

From start to finish, the process was painless. Ryan was very thorough in giving us all of the information we needed to make a decision for our purchase. His input was valuable and we are extremely happy with our purchase.

The delivery team were equally stellar. They arrived on time, were very polite and professional.

All around, an exceptional experience.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

An Excellent Experience

Very easy to determine which mattress I wanted on line and to purchase on line. Very easy to schedule delivery. Delivery was in the time window expected. Men who removed the old mattress and delivered the new mattress were thorough, quick and very courteous. An excellent experience.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Another Stress Free Delivery experience!

I have purchased a few times from Sit n' Sleep and each time I am so impressed with customer service operations. The call before the delivery date, the day of and the call from the lead driver BEFORE their arrival. Professional and FRIENDLY... I couldn't be happier! Thank you for my Casper Pillows... I love them!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Everything from start to finish with…

Everything from start to finish with Keith. Making sure he knew what we wanted, our concerns, aches and pains. We accomidsted all of it. All with a smile on his face. Delivery service was early by an hour. They were quick and pleasant. Sit and sleep was wonderful

23 May 2026
Unprompted review

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