Sit 'n Sleep Reviews 

291
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, helpfulness, and professional yet friendly approach, ensuring a comfortable and pleasant purchasing process without any pressure to oversell. The delivery service is frequently highlighted as exceptional, with many appreciating the quick, efficient, and professional teams who handle items with care, set up new products, and remove old ones. Reviewers also commend the excellent communication regarding delivery times, including updates and calls before arrival, making the entire process smooth and stress-free. The overall user experience, from in-store assistance to product delivery and setup, is described as seamless and highly satisfying, with many expressing happiness with their purchases and the quality of the products. However, some customers noted minor issues such as receiving a different box spring than ordered or finding small blemishes on furniture upon delivery.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Delivery service

Consumers find delivery service to be positive, consistently praising the speed and efficiency of the... See more

Product

Users describe positive interactions with product, with many expressing satisfaction with their new... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

User experience

Clients share positive opinions on user experience, describing it as smooth, seamless, and hassle-free from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were waiting on by the store manager. We needed a bed that would cool us off. We had considered an add-on system that would have cost thousands of dollars over and above the mattress. The manager s... See more

Rated 5 out of 5 stars

We had an amazing experience purchasing a new mattress for my mom. Loretta was amazing to work with and really hide a ton of knowledge and expertise and made us feel comfortable about our purchase. An... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

291 reviews

5-star
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1-star

No history of asking for reviews

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4.9

All reviews

(291)

273 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mattress purchase

From the moment i walked into the store to the final moment of delivery, i was pleased with the customer service rep and the delivery team! Would highly recommend their team from floor to drivers! Pleased with the experience and purchase.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

The guys delivering were fast and…

The guys delivering were fast and efficient and very accommodating when we asked them to lower the mattress a little bit. They removed our old mattress and all the packaging material for new bed. They were great and very nice. Very hard workers.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

I asked got a standard pillow protector…

I asked got a standard pillow protector for me and a king size pillow cover for my husband. I received two king size pillow protectors and there’s no way I can use the large protector because my pillow cases perfectly fit my pillow. Also, I know you don’t care, but we found that we can’t get into the bed because the 5” box spring puts the top of the mattress too high to get into bed without using a stool. Not a safe thing for people our age.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

New Mattress Experience

The gentlemen who delivered our mattress were courteous and efficient. They gave me time to vacuum under the frame before the new mattress was placed. This is our second mattress from Sit 'n Sleep, and we've been happy with our experience both times. The real test will be tonight when we sleep on it!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Mattress and delivery

Purchased a mattress and it was delivered exactly when they said it would be delivered. I was able to track their stops via link before they arrived so I didn’t have to sit and wait for hours. Very easy transaction.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Bed Gear purchase

From the purchase to the delivery of our mattress was great! The delivery team was in and out within 30 minutes. We bought the BedGear, because I like a soft mattress, and my husband likes a firmer mattress. So far just resting on it ~ it feels like sinking into a cloud:) I can’t wait to go to bed tonight!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Our delivery was on time and went smoothly. Our delivery team was experienced, friendly, and efficient. They took great care of our home during their delivery.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Sit n Sleep was so helpful.

I was dreading looking for a new mattress, until I walked into Sit n Sleep Palmdale Ca and met Matthew the manager. He was so helpful. He did not push me in any direction but was full of information I needed to narrow down my choices. Brought husband back with me and Matthew was again the best part of shopping for a mattress. The delivery went without a hitch. Alan was friendly and so helpful. He made sure everything was perfect and that I was satisfied before he left.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

We have bought from Sit & Sleep for years

We have bought from Sit & Sleep for years, even my adult kids. We appreciate the selections and each time we buy a Stern & Foster, but it's great to have options. The service in keeping us informed is outstanding, we appreciate the delivery, the service in keeping us informed and the gentleman who set up and removed all trash and took away our old bed and platforms. 10 ⭐'s

18 May 2026
Unprompted review

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