Sit 'n Sleep Reviews 

269
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional without being pushy, making the selection process pleasant and easy. The delivery service is frequently highlighted as efficient, fast, and on time, with many appreciating the clear communication and tracking options. Reviewers also commend the delivery teams for their professionalism, friendliness, and care in handling products, often going above and beyond by removing old items and packaging. The overall service and user experience are described as seamless and stress-free, from initial purchase to final setup, leading to high satisfaction with the products received. However, some customers also noted minor issues such as receiving an incorrect box spring or furniture with small blemishes, though these instances did not significantly detract from their overall positive impression.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting the speed and efficiency... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with their... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism and efficiency of the... See more

User experience

Users describe positive interactions with the overall experience, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

Great communication during the delivery process. You can track the delivery leading up to your window. They were on time. Quick, efficient and took great care, cleaning up as they go and making sure... See more

Rated 5 out of 5 stars

The guys delivering were fast and efficient and very accommodating when we asked them to lower the mattress a little bit. They removed our old mattress and all the packaging material for new bed. They... See more

Rated 5 out of 5 stars

Brian at Sit N Sleep Studio City was just fantastic. He was kind, friendly, helpful, knowledgable and professional. Then, the delivery people were quick, friendly, professional and just great! All aro... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

269 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.9

All reviews

(269)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mattress purchase

From the moment i walked into the store to the final moment of delivery, i was pleased with the customer service rep and the delivery team! Would highly recommend their team from floor to drivers! Pleased with the experience and purchase.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

The guys delivering were fast and…

The guys delivering were fast and efficient and very accommodating when we asked them to lower the mattress a little bit. They removed our old mattress and all the packaging material for new bed. They were great and very nice. Very hard workers.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

I asked got a standard pillow protector…

I asked got a standard pillow protector for me and a king size pillow cover for my husband. I received two king size pillow protectors and there’s no way I can use the large protector because my pillow cases perfectly fit my pillow. Also, I know you don’t care, but we found that we can’t get into the bed because the 5” box spring puts the top of the mattress too high to get into bed without using a stool. Not a safe thing for people our age.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

New Mattress Experience

The gentlemen who delivered our mattress were courteous and efficient. They gave me time to vacuum under the frame before the new mattress was placed. This is our second mattress from Sit 'n Sleep, and we've been happy with our experience both times. The real test will be tonight when we sleep on it!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Mattress and delivery

Purchased a mattress and it was delivered exactly when they said it would be delivered. I was able to track their stops via link before they arrived so I didn’t have to sit and wait for hours. Very easy transaction.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Bed Gear purchase

From the purchase to the delivery of our mattress was great! The delivery team was in and out within 30 minutes. We bought the BedGear, because I like a soft mattress, and my husband likes a firmer mattress. So far just resting on it ~ it feels like sinking into a cloud:) I can’t wait to go to bed tonight!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Our delivery was on time and went smoothly. Our delivery team was experienced, friendly, and efficient. They took great care of our home during their delivery.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Sit n Sleep was so helpful.

I was dreading looking for a new mattress, until I walked into Sit n Sleep Palmdale Ca and met Matthew the manager. He was so helpful. He did not push me in any direction but was full of information I needed to narrow down my choices. Brought husband back with me and Matthew was again the best part of shopping for a mattress. The delivery went without a hitch. Alan was friendly and so helpful. He made sure everything was perfect and that I was satisfied before he left.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

We have bought from Sit & Sleep for years

We have bought from Sit & Sleep for years, even my adult kids. We appreciate the selections and each time we buy a Stern & Foster, but it's great to have options. The service in keeping us informed is outstanding, we appreciate the delivery, the service in keeping us informed and the gentleman who set up and removed all trash and took away our old bed and platforms. 10 ⭐'s

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Knowageable sales woman

Knowageable sales woman, and on time curtious delivery.
The unit base is sturdy, and I like that the frame legs have rubber feet. The bed does not slide on the floor like the similar unit we purchased some years ago from another store

31 May 2026
Unprompted review

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