Sit 'n Sleep Reviews 202

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and knowledgeable, making the purchasing process easy and pleasant. The delivery service is frequently highlighted as excellent, with many appreciating the efficiency, punctuality, and helpfulness of the delivery teams. People are very happy with their product purchases, often finding great deals and a wide selection, leading to overall satisfaction. The overall service and user experience are described as seamless and stress-free, from initial selection to final delivery. However, some customers also noted issues with sales associates not ensuring all necessary products were included for a proper setup, leading to inconvenience with deliveries.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Delivery service

Reviewers mention positive feedback about delivery service, often highlighting its speed and efficiency, with... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their mattress... See more

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of... See more

User experience

Clients share overwhelmingly positive opinions on the user experience, describing it as excellent, pleasant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to determine which mattress I wanted on line and to purchase on line. Very easy to schedule delivery. Delivery was in the time window expected. Men who removed the old mattress and delivered... See more

Rated 5 out of 5 stars

I have purchased a few times from Sit n' Sleep and each time I am so impressed with customer service operations. The call before the delivery date, the day of and the call from the lead driver BEFORE... See more

Rated 5 out of 5 stars

Great communication during the delivery process. You can track the delivery leading up to your window. They were on time. Quick, efficient and took great care, cleaning up as they go and making sure... See more

Rated 5 out of 5 stars

My delivery came within 24 hours after I made the purchase! I received several text messages informing me when to expect it and when they were close to arrive, so no guess work which was great espec... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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Rated 5 out of 5 stars

Sit N Sleep is OP

Price, delivery comms, and recycle service all 10/10.
Bed is amazing too. Sit n Sleeps been around forever for a reason

23 May 2026
Unprompted review
Rated 5 out of 5 stars

The salesman was very knowledgeable…

The salesman was very knowledgeable about products. He did not try and oversell them. But looked at our comfort showing us a number of products. He explained the various policies and warrantees. We were kept updated on the delivery date and time. When we got a call stating the time they would deliver our bed, “headed your way”, they were here within 10 minutes. The gentlemen who delivered the bed, were polite and took great care not to damage anything. They were quick and kept things clean.
Purchased May 19, 2026; Delivered May 22, 2026

19 May 2026
Unprompted review
Rated 5 out of 5 stars

We were very happy with our salesgirl…

We were very happy with our salesgirl Jennifer Cho from Sit & Sleep in Pasadena, CA. She was very knowledgeable and super sweet. Our delivery just came and we are also very hair with the crew Francisco and Juan. They were quick, clean and very courteous.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer!

I’m very happy with the service Mr Wolfe, store manager provided to me yesterday. My whole experience from beginning to end was a very satisfying one. I received the mattress, bed frame and all the other accessories today and they did a great job! Thank you Sit’n Sleep!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great job of making it right

Your delivery team was great, however the box spring was somehow not was was on the order. I wanted a low profile box spring 5". What they brought me was a bunkie board ! There would be no way to make the bed. Customer service said they do have what I need and will deliver tomorrow.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great prices and #1 mattress company

This was my second purchase at Sit n Sleep, I have purchased here many years ago and I strongly recommend purchasing from them! Our experience was 10 out of 10 at the Norco store with Floyd, he was super helpful, never pushy…always a plus. My husband and I were only window shopping and ending up purchasing sooner than expected. Besides the excellent customer service by Floyd, The price was great due to Memorial Day sale and delivery was the next day! Thank you and I will be sending my family and friends to your store again Floyd! I love my temperpeudic mattress! Quick easy purchase and one satisfied customer!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

My delivery team was amazing

My delivery team was amazing! They updated me on their eta and had my new bed & base set up in no time. Very happy with my entire bed buying experience!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from delivery team

Arrived on time and were very professional, polite, friendly with great service as well they removed old mattress/box spring then set up my new mattress and box frame I’m pleased with the whole process. Went with Kingsdown cataldo firm euro top my first impression so far is it should meet me needs well

19 May 2026
Unprompted review
Rated 5 out of 5 stars

My consultant

My consultant, Sandra Vera, made the whole process painless. She listened to me, she showed me the mattresses I had researched and only after I decided they weren’t what I was looking for did she make suggestions for options based on my needs. She is excellent!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Chris Mora was very helpful and polite

Chris Mora was very helpful and polite. Very knowledgeable about his product. He explained the process of delivering the bed and most important was the 10 year warranty.
I just hope that this mattress works out for me. Will let you know how my sleep went.
Thanks again Chris for your help.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Mattress

Nice clean store with large selection. Manager helped us. Very helpful and no pressure. Would recommend Sit n Sleep.

16 May 2026
Unprompted review

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